Awful customer service, been waiting for my phone to arrive for the past 4 days. Have taken 3 full days off work, waiting in all day and no phone has still arrived. Delivery been cancelled on 3 separa... See more
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Great choice of handsets and tariffs. My choice of handset was ready and available for upgrade on my current contract. Ordering was very easy and straight forward. Customer service was spot on with qu... See more
Company replied
I am very pleased at the service offered by Direct Mobiles. Even after I ordered my new phone they contacted me to inform me of a potential problem, which I knew about, before dispatching my new phone... See more
Company replied
Although to the untrained eye, it can be difficult to navigate the prices, I found this relatively easy, and found myself the most excellent deal. The phone came quickly and everyone at every level th... See more
Company replied
Company details
Information provided by various external sources
We make choosing a new mobile phone simple! All the best UK deals, from all the networks, all in one place and hand-picked by humans. Whether you want the latest iPhone, Samsung Galaxy or a great value SIM only offer, we're here to ensure you get the best possible deal available.
Contact info
Bemin House, Cox Lane, Chessington, KT9 1SG, Chessington, United Kingdom
- 0203 869 4251
- customerservice@directmobiles.co.uk
- directmobiles.co.uk
3.6
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Honest advise and fast delivery on a…
Honest advise and fast delivery on a great deal for an iPhone 7 Plus with EE
9 October 2019
Unprompted review
Reply from Direct Mobiles
Hi Eliott,
Thank you for your feedback on the service you received. We are glad that your delivery came fast and that you are happy with the phone and deal you got.
We look forward to helping you out in the future.
Thank you,
Direct Mobiles
Excellent I ordered s10 plus online…
Excellent I ordered s10 plus online with direct mobile I like this website thank you very much
16 June 2019
Unprompted review
Reply from Direct Mobiles
Dear Yussuf,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We look forward to upgrading you in the future.
Regards, Direct Mobiles.
I have even recommend a friend last…
I have even recommend a friend last month and he took a full EE Contract from you last week.
6 June 2019
Unprompted review
Reply from Direct Mobiles
Dear Sauda,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
Very good service and competitive…
Very good service and competitive prices.
30 May 2019
Unprompted review
Reply from Direct Mobiles
Dear Szymon,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
My go to provider.
No hassle, great value and excellent service every time I want to change my mobile phone service. My go to for mobile phones for all of the family.
30 May 2019
Unprompted review
Reply from Direct Mobiles
Dear Mr Neal,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
Good service and best prices
I have used Direct Mobiles a few times. Their prices are always the best I can find and my phones were always delivered quickly. I would definitely recommend
30 May 2019
Unprompted review
Reply from Direct Mobiles
Dear Gill,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
Easy no hassles direct
29 May 2019
Unprompted review
Reply from Direct Mobiles
Dear Lance,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
100% recommend if you’re getting a new iPhone
Best deal for what I was looking for, used for my last 2 contracts. Will definitely recommend and use again when my contract expires.
29 May 2019
Unprompted review
Reply from Direct Mobiles
Dear Sophie,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
Found that their deals are really good…
Found that their deals are really good and they are really helpful when you want to upgrade
29 May 2019
Unprompted review
Reply from Direct Mobiles
Dear Matthew,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
I was delighted with the service I…
I was delighted with the service I received and would recommend their support and services.
29 May 2019
Unprompted review
Reply from Direct Mobiles
Dear Sue,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
I have ordered two phones through…
I have ordered two phones through Direct Mobiles and the customer service has been great on both of them.
Sales team are very helpful and friendly and delivery times are also great.
I always recommended Direct Mobiles to friends/family when they’re thinking about buying a new phone.
29 May 2019
Unprompted review
Reply from Direct Mobiles
Dear Sue,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
Great product, no problems!
So I’ve had my phone for a year and a half now. I’d never heard of Direct Mobiles and saw an ad online so had a look. Got a brand new iPhone 8, 64GB, 30GB data, unlimited minutes and texts, for £40 a month. I know that seems a bit extreme but I’m always on the go and the 30 GB of data really helps. Phone arrived next working day (on three network). Was as easy to set up as buying from the apple store. Not a single scratch, all in sealed packaging and perfect new condition. I’ve never had a problem with my phone or provider. Direct Mobiles is like using Carphone Warehouse, except I did it all online without a single conversation and I wasn’t pushed in to buying more than I needed! So if you’re lazy like me and prefer zero human interaction, I’d really recommend using these guys! Now, how do I make friends with Siri? #Lonely
29 May 2019
Unprompted review
Reply from Direct Mobiles
Dear Mike,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
Fast and efficient and hassle free
29 May 2019
Unprompted review
Reply from Direct Mobiles
Dear Adam,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
Efficient and no issues!
29 May 2019
Unprompted review
Reply from Direct Mobiles
Dear Aneka,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
Reply from Direct Mobiles
Dear Chelsea,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
Good service
29 May 2019
Unprompted review
Reply from Direct Mobiles
Dear Met,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
Great price quick delivery
29 May 2019
Unprompted review
Reply from Direct Mobiles
Dear Claire,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
Great service and efficient support…
Great service and efficient support team. Would highly recommend.
29 May 2019
Unprompted review
Reply from Direct Mobiles
Dear Susannah,
Thank you for your feedback about the service you received.
Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php
We look forward to upgrading you in the future.
Regards, Direct Mobiles.
Used them a few times
Used them a few times , never any problems , will use again 👍🏻
6 March 2019
Unprompted review
Reply from Direct Mobiles
Dear Marco, Thank you for your feedback about the service you received. Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php We look forward to upgrading you in the future. Regards, Direct Mobiles.
Reply from Direct Mobiles
Dear Barbara, Thank you for your feedback about the service you received. Please recommend your friends and family to Direct Mobiles. We'll give you a £20 Amazon Gift Card for every customer you recommend to us that takes out a full contract, plus give £20 to your friend for joining us - just visit this link and complete the form http://www.directmobiles.co.uk/recommendform.php We look forward to upgrading you in the future. Regards, Direct Mobiles.
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