Direct Fire Pits Reviews 21

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Direct Fire Pits has an easy to use website, great product descriptions and very competitive prices . However , Jordan and his staff are well above a 5 star rating . Jordan is informative and actually... See more

Rated 1 out of 5 stars

I bought a fire pit Sat Jan 8th. I’ve tried to contact you numerous times via email, phone and text. I haven’t gotten a response. I would like to add a face plate but at this point in thinking about c... See more

Rated 1 out of 5 stars

After confirming that the firepit we wanted was in stock and available for immediate shipment, we placed our order. After waiting several weeks we never received and cancelled our order. We also ord... See more

Rated 5 out of 5 stars

Rachel and her team were the absolutely best to work with through our goal of having the best possible fire pit setup. If you like doing business with folks that are interested in you being fully sat... See more

Company details

  1. Garden
  2. Fireplace Store
  3. Garden Furniture Shop
  4. Heating Equipment Supplier

Written by the company

We are an online retailer passionate about fire pits. We started Direct Fire Pits with a simple mission, to offer the best quality products in the industry, provide the best prices on all your fire pit needs and give superior customer service. We have managed to build up a reputable establishment online, thanks to our amazing team. We aim to grow our business more and more, offering our customers the best of products and services out there.


Contact info

3.1

Average

TrustScore 3 out of 5

21 reviews

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Rated 5 out of 5 stars

Direct Fire Pits, thank you Jordan !

Direct Fire Pits has an easy to use website, great product descriptions and very competitive prices . However , Jordan and his staff are well above a 5 star rating . Jordan is informative and actually takes the time to help you select the correct product for your project . Even with all the supply chain issues that we all see around the world, Jordan's communication was amazing . An e mail was sent as soon as a shipping label was created and the tracking began . The product was the real genuine Warming Trends product. No knock offs here. I look forward to doing business with Direct Fire Pits in the future.

10 December 2021

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