Direct Doctor Supply Reviews 

199
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service Kenny is always prompt to respond. Any questions. Shipping turnaround time was great. Product arrived as ordered and without any issues. No concerns. Competitive pricing. Comfortable... See more

Company replied

Rated 5 out of 5 stars

Order was quickly processed and delivered in good condition. I appreciated the heads=up from Kenny that the order was out for delivery that day.

Company replied

Rated 5 out of 5 stars

I would definitely recommend this company!! Their customer service is on point! They always follow up making sure you received your product as well as answer any questions you may have. I have purcha... See more

Company replied

Rated 5 out of 5 stars

I want to give 5 stars because they work quickly and efficiently. There were some issues with the website, but Maylips resolved them promptly. They are always available and responsive. Very pleasant t... See more

Company replied

Company details

  1. Pharmaceutical Products Wholesaler
  2. also in
  3. Beauty Products Wholesaler

Written by the company

Direct Doctor Supply (previously known as Maylips) is a medical supply business founded in 2014. We specialize in supplying a wide array of brand-name dermal fillers, orthopedic injectables, mesotherapy products and more. Visit our store to access 500+ products, and reliable brands such as Juvederm, Restylane, Radiesse, Sculptra, Orthovisc, Monovisc, Synvisc. Why our clients love us: we offer wholesale prices, no order minimums, fast shipping with tracking, delivery guarantee, price beat program, and product authenticity guarantee. If anything happens with your order, we are offering either refund or a replacement, honouring our committed to being your trusted supply partner. Our 12+ year presence on the market enables us to also offer you the best pricing and purchase terms. If you are curious to learn more about how we operate, just give us a call or write at info@directdoctorsupply.com. Our agents will be happy to present you our offering.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(199)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent experience

An excellent experience, as always

13 August 2026
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you for your continued support! We’re delighted to hear that you had another excellent experience with us. We truly appreciate your trust and look forward to serving you again!

Rated 5 out of 5 stars

Order was quickly processed and…

Order was quickly processed and delivered in good condition. I appreciated the heads=up from Kenny that the order was out for delivery that day.

12 August 2026
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you so much for your wonderful feedback! We’re glad to hear your order was processed quickly and arrived safely. We’re also happy that Kenny was able to keep you updated on the delivery. We truly appreciate your trust and support, and we look forward to serving you again!

Rated 5 out of 5 stars

All good

All good. Very easy.

28 July 2026
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you for the wonderful feedback! We’re so glad to hear everything went smoothly and was easy from start to finish. We truly appreciate your support! 💙

Rated 4 out of 5 stars

Well ms Kenny is amazing and very…

Well ms Kenny is amazing and very attentive to my concerns and questions the only problem I had was the box whoever shipped the medication pulled it from the garbage which I documented with ms Kenny other than that 100% would recommend and I received the shot from my doctor on 8/4/26 which went well without incident thank you FVE

23 July 2026
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you so much for your feedback! We’re glad Ms. Kenny was able to assist you and that everything went well with your treatment. We truly appreciate your recommendation and understanding regarding the packaging concern. 💙

Rated 5 out of 5 stars

Great customer service

The communication was excellent! The ordering process was much easier than I expected. Product delivery was also a smooth process. Couldn't be happier with the results! Thank you!

4 August 2026
Unprompted review
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you so much for your wonderful review! We're delighted to hear that you had such a smooth experience, from the ordering process to the delivery of your products. Your kind words mean a lot to our team, and we're thrilled that you're happy with the results. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Excellent service. Kenny is so helpful!

Excellent service Kenny is always prompt to respond. Any questions. Shipping turnaround time was great. Product arrived as ordered and without any issues. No concerns. Competitive pricing. Comfortable ordering with Maylips in the future. With a busy clinic I don’t have time to spend on a lot of details with ordering so it’s so nice when it goes smoothly and the product arrives as intended. Thank you.

13 July 2026
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you so much for your amazing review! We're absolutely thrilled to hear you had such a smooth experience with Kenny and that your order arrived quickly and perfectly. Your trust means the world to us, and we can't wait to serve you again!

Rated 5 out of 5 stars

Maylips made the entire process easier…

Maylips made the entire process easier .
Professional and responsive. Excellent service and excellent products.

15 July 2026
Unprompted review
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you for taking the time to share your experience! We're so pleased to know that our team was able to make the ordering process smooth and provide the responsive service you deserve. It's also wonderful to hear that you're happy with the quality of our products.

Your feedback is truly appreciated, and we'll be sure to share your kind words with our team. We look forward to assisting you again on your next order!

Rated 5 out of 5 stars

Excellent customer service and fast…

Excellent customer service and fast shipping … highly recommend…

30 June 2026
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you so much for your wonderful review! We're delighted to hear that you were happy with our customer service and fast shipping. Your recommendation truly means a lot to our team and motivates us to keep providing the best possible experience.

We sincerely appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Kindly treatment. Expert recommendations.

27 June 2026
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you for your wonderful feedback! We're delighted to hear you were happy with our quick delivery, kind service, and expert recommendations. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Excellent service from ordering to…

Excellent service from ordering to delivery and the representative followed up every step and noticed all results. The customer service is very nice and professional. Thanks for Maylips service!!!

22 June 2026
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you for your wonderful review! We're delighted to hear you had an excellent experience from ordering to delivery. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

It arrived very quickly!

It arrived very quickly!! The customer service is amazing! Thank you

17 June 2026
Unprompted review
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you for your wonderful review! We're thrilled to hear that your order arrived quickly and that you had a positive experience with our customer service team. Your feedback means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future! 😊

Rated 1 out of 5 stars
Direct Doctor Supply logo

Reply from Direct Doctor Supply

We apologize for any concern regarding the status of your order. Upon verification with the courier, the shipment was marked as successfully delivered on June 16, 2026.

If the package has not been received, we recommend checking with other household members, neighbors, or any designated delivery location where the parcel may have been left. Should you still be unable to locate the shipment, please contact our support team so we can initiate a further investigation with the carrier.

We appreciate your cooperation and look forward to assisting you in resolving this matter.

Rated 5 out of 5 stars

The people I dealt with were extremely…

The people I dealt with were extremely helpful and knowledgeable. Thanks for your help. Look forward to further business. Keep up the good work!

28 May 2026
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you for your kind words! We're delighted to hear that our team was helpful and knowledgeable throughout your experience. We truly appreciate your support and look forward to doing business with you again. Thank you for choosing us, and we'll continue striving to provide excellent service!

Rated 5 out of 5 stars

Excellent service in all aspects

Excellent service in all aspects. Can’t go wrong with working with them, trusted by physicians as well.

26 May 2026
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our service. Your trust and support mean a lot to us, and we're honored to be a trusted choice for both our customers and physicians. We look forward to serving you again!

Rated 5 out of 5 stars

all was great from buying to delivery…

all was great from buying to delivery But the shipping cost is ridiculous... I spent $509..and will need to spend another 500 for 2 durolane in a few months... help me next time .... ty Sam

27 May 2026
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you so much for your feedback, Sam! We're delighted to hear that everything went great from purchase to delivery. We understand your concern regarding the shipping cost and truly appreciate your honesty. We'll do our best to assist you with future orders and help you maximize available savings whenever possible. We look forward to serving you again in a few months. Thank you for your support!

Rated 5 out of 5 stars

Fast easy !!

23 May 2026
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you for your kind review! We're happy to hear that your experience was fast and easy. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Excellent service!!

Excellent service!!! Great products!! Fast shipping!!! Staff always able to answer questions and so professional 💕

6 May 2026
Unprompted review
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you so much for your kind words and support! 💕 We’re thrilled to hear that you’re happy with our products, shipping, and customer service. It truly means a lot to our team. We look forward to serving you again soon! 😊

Rated 5 out of 5 stars

Excellent outstanding service

Excellent outstanding service. Very reliable

2 April 2026
Unprompted review
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you so much for your kind words! We’re really happy to hear you had an excellent experience with our service. Your trust means a lot to us, and we’ll continue doing our best to provide reliable support every time.

Rated 5 out of 5 stars

Best company

Best company

28 March 2026
Unprompted review
Direct Doctor Supply logo

Reply from Direct Doctor Supply

Thank you for your kind feedback! We truly appreciate it and are glad you’re satisfied with our service.

Rated 5 out of 5 stars

I want to give 5 stars because they…

I want to give 5 stars because they work quickly and efficiently. There were some issues with the website, but Maylips resolved them promptly. They are always available and responsive. Very pleasant to communicate with. The product is excellent and was delivered in perfect condition.

17 March 2026
Unprompted review
Direct Doctor Supply logo

Reply from Direct Doctor Supply

I appreciate your positive feedback so much. We are overwhelmed knowing that your order arrived on schedule and that you had a wonderful experience. Our team are always pleased to update our clients at all times. We genuinely thank you for your support and hope to work with you once more soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look