I had a 15 minute constructive discussion with Justin who was very helpful, listened and emphatic. He gave me some useful tips that would strengthen my case. He was honest and upfront on the mer... See more
Company replied
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Top class service, when I was left in the lurch by another reputed solicitors firm who decided to cancel my retainer because I was asking them all the tough questions, Ian stepped in and found me the... See more
Company replied
Extremely helpful, genuine and kind people. The whole process of reporting a claim, to the case being managed and passed onto the legal team was smooth like butter. I couldn't have been happier with t... See more
Company replied
Had a very swift response the same day and Justin was very helpful in the initial conversation. This was swiftly followed up by Ian who helped me both by email and text through the initial stages to... See more
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Company details
About Direct2Compensation
Written by the company
Direct2Compensation is an established No Win No Fee personal injury claims company.
With 28 years' experience they provide expert, honest advice to help people claim compensation after a non-fault accident.
Working with some of the UK's leading law firms, Direct2Compensation assist you through what can be a scary legal minefield, explaining things in simple terms that make sense.
Their friendly team gives you the confidence to make a claim and get the justice you deserve.
Services
Direct2Compensation can advise you of your legal rights if you’re thinking of making work injury claim, and how to claim compensation whilst maintaining a good relationship with your employer.
They can let you know if you have a valid claim for a slip or fall due to company or council negligence. Including pavement trips, falls in shops and supermarkets, plus slips on ice and snow.
They handle all types of road traffic accident claims, including hit and runs, being injured on a bus, or as a cyclist or pedestrian.
If you've been injured in an accident that wasn't your fault, they are experts at helping you to prove liability and claim successfully.
Contact info
12 The Circle, BA2 1JA, Bath, United Kingdom
- 01225 430285
- justice@direct2compensation.co.uk
- direct2compensation.co.uk
Compensation Claim
Justin gave me confidence to persue a claim without being pushy and gave some excellent advice.
I would have no hesitation in recommending Direct2Compensation to anyone contemplating any actions.
21 March 2025
Reply from Direct2Compensation
Thanks for your feedback Mick it really helps! I please you are happy with the service from us at direct2compensation
Kind regards
Justin
5 star customer service
What made my experience great is, the staff, Ian was very polite and helpful when getting me help for my case. He never gave up.
21 March 2025
Reply from Direct2Compensation
Thank you for taking the time to share your thoughts, we're really pleased to hear that we've been able to deliver a good service to you. It was disappointing when your claim was rejected by the first of our Solicitors to review the matter. However, with our experience and knowledge, we remained confident that you had a good claim and that we could place the matter, so we're delighted that we've been able to do that!
Solicitors take different views on cases for various reasons and whilst we wouldn't try to place a claim that didn't have merit, our system enables us to seek 2-3 opinions on cases if needed and we often find that this allows us to place cases.
We hope your claim is successful, but please do not hesitate to contact us at any stage if you need our help.
First of all
First of all, I would like to thank Ian for his kindness and help during the application process. I was also very pleasantly surprised when he went out of his way to explain some things related to the process using Google translate in my own language which happened to me for the first time since I came to the UK. I am very happy with the service and would highly recommend it to anyone. We have to wait for the outcome of the case, but I hope for the best. Thanks again Ian for your dedication and professionalism.
4 March 2025
Reply from Direct2Compensation
It was a pleasure to help you and I was really pleased that we were able to get your claim successfully placed with a great Solicitor and the claims process started. Having personal experience of living and working in another country many years ago, I understand that it's not always easy to deal with complicated or confusing matters in a second language, so using Google translate to help in some way was really no trouble! I hope your claim proves successful and look forward to working with you and assisting you throughout the process.
Ian was and is absolutely brilliant
Ian was and is absolutely brilliant. He's not pushy and he makes me feel totally at ease when speaking to him. He explains everything properly and doesn't use fancy words to try and confuse me. Most of all he doesn't pressure you to use them ,he gives you plenty of time to mull things over and talk to your family and friends. I'd definitely use this firm again and would recommend them 100%
5 March 2025
Reply from Direct2Compensation
Thank you - we are well aware that most people have anxiety about making a claim and that it is helpful to them to allow them space and time to think things over and make a decision that they're happy with. In your case, I was really pleased that you felt comfortable and confident enough to proceed with your claim. Given the nasty incident and injuries, it is right that you go ahead with your claim and I wish you every success with it. If you need any help during the process, please get in touch.
Reply from Direct2Compensation
Thank you for taking the time to let us know how you found our service. We always try to be speedy and thorough, but the fact that you have found us to be friendly too is really important to us! We know that people are going to contact us after something nasty has happened to them and when they're often at a very low ebb. As such, offering a friendly and supportive service is the very least we can do!
Good luck with your claim - if you need any help from us during the process, please do not hesitate to get in touch.
Ian was extremely pleasant and so…
Ian was extremely pleasant and so helpful. He put me at ease as he directed me through the process.
17 February 2025
Reply from Direct2Compensation
I was really pleased to have been able to help you. I know that you weren't sure what to do - or whether to do anything about your accident, so it was a pleasure to be able to explain your rights and get the ball rolling. As you know, i'm here and available at any stage if you need any help.
Found the best direction
I got in touch with a solicitor threw direct2compensation, he was so helpful, he found the very best solution on moving forward with my situation and my claim has now been accepted, I can't express how helpful they have been, very happy.
4 February 2025
Unprompted review
Reply from Direct2Compensation
We were really pleased to have been able to help with your case. It was obvious that there is a lot of historical trauma wrapped up in this matter and with that in mind, we wanted to ensure that we did all we could to find a Solicitor able to help you. Of course, we can't be certain that the claim will succeed - we can never guarantee the outcome of a claim, but the first and vital part of the process is now in place - a fantastic specialist Solicitor acting for you. They'll certainly give you the best chances of success!
If you have any questions at any stage or need our help with anything, please get in touch. As ever, we're here to help and support you as best we can!
Fantastic service from Ian at Direct 2…
Fantastic service from Ian at Direct 2 Compensation - super friendly, professional and swift in connecting me to a specialist solicitor to move forward with my injury claim.
I would highly recommend
5 February 2025
Reply from Direct2Compensation
We really appreciate you taking a moment to let us know of your positive experience. Please get in touch if you need any help during the process of your claim.
Helpful through process of case
7 February 2025
Reply from Direct2Compensation
We're pleased you've found our service to be helpful. We know that it can be a scary or worrying time after an accident, so we are here to help, support and assist in anyway we can.
Top class service
Top class service, when I was left in the lurch by another reputed solicitors firm who decided to cancel my retainer because I was asking them all the tough questions, Ian stepped in and found me the right legal team to fight my case. It was near on impossible to get another firm to pick up the job. Thanks guys, you did amazing, will come back again
1 January 2025
Reply from Direct2Compensation
We were delighted to be able to help you and we were confused by the actions of your previous Solicitor! Our Solicitors expect claimants to have questions and need clarification on various points. Whilst it's certainly not easy to get a new Solicitor when a previous one has been active on a case, we were really happy to be able to assist you. Good luck with the claim moving forward.
Ian has been absolutely Professional…
Ian has been absolutely Professional and helpful in my dealings and gone beyond to help which is greatly appreciated
3 February 2025
Unprompted review
Reply from Direct2Compensation
Thank you for the kind words. We are proud to be a company that offers genuine help. Whilst we can't always get a positive outcome, we can always strive to provide the best level of service and assistance. If you need any further help at any stage, please get in touch. Many thanks, Ian.
Highly recommend
Very happy with my choice to go with Direct 2 Compensation. The process was very straight forward, I was supported throughout and I am very happy with the outcome.
3 February 2025
Reply from Direct2Compensation
We were delighted with the successful outcome of your claim, but more importantly, we're really pleased that you are so happy with the whole process too! We wish you all the best for the future - but if you ever need further help, please get in touch.
Reply from Direct2Compensation
Thank you for taking a moment to share your positive thoughts about us. If you need any further help or support during the claims process, please get in touch.
They were very helpful and explained…
They were very helpful and explained everything to us thoroughly and put our minds at rest !!
16 January 2025
Reply from Direct2Compensation
Thank you for taking a moment to share your thoughts on our service. We do care about our clients and know that it isn't always the easiest thing to proceed with a claim or 'get legal', so we're more than happy to take time out to explain the process, answer questions and ensure client confidence! If you need any further help, just let us know!
Extremely helpful, Flawless!
Extremely helpful, genuine and kind people. The whole process of reporting a claim, to the case being managed and passed onto the legal team was smooth like butter. I couldn't have been happier with the proceedings and easy communication. Easily some of the best customer service I've ever experienced. I'd rate above 5 Stars if it were an option! Many thanks again.
1 December 2024
Reply from Direct2Compensation
Thank you for taking a moment to share your experience. We're delighted to hear you have such a positive view of our process and team. We genuinely do care and try to ensure the best possible level of service, so it's really pleasing to read that you have found this to be the case.
We hope your claim proves to be successful and if you need any further help at any stage, please get in touch.
Was amazing from start yo finish and…
Was amazing from start yo finish and very helpful. Ian morris was very helpful.. would recommend.
3 January 2025
Reply from Direct2Compensation
Thank you for sharing your thoughts and taking the time to let us know how you felt about our service. If you have any questions at any stage of the process, please contact us.
Ian was great and guided us through the…
Ian was great and guided us through the whole process would highly recommend. Thanks Ian.
19 December 2024
Reply from Direct2Compensation
Thank you for sparing time to share your positive experience. We genuinely try to ensure that claimants feel able to ask questions and that they understand the realities of the claims process. We hope your claim proves successful, but if you have any further questions or need help at any stage of the process, please get in touch.
Very helpful and a good start
Ian is very knowledgeable and explains the process very well. He was always quick to answer any questions and discuss the case and has assured me that will continue throughout the process. My case has been taken on by one of there solicitors & is in the early stages at present, hopefully will all go well 🤞🏽
31 October 2024
Unprompted review
Reply from Direct2Compensation
Thank you for your kind remarks and positive feedback. We pride ourselves on providing clear, honest and accurate information to our clients so that they can make an informed decision about making a claim or otherwise. Our Solicitors are already working on your claim and look forward to pursuing the matter for you.
We wish you every success with your claim, but if you have any questions or need our help, please do not hesitate to get in touch.
Reply from Direct2Compensation
Thank you for the positive feedback. We always try to make sure we're on the ball and proactive in responding and updating people about their claims! We know that the people may feel anxious about the entire process, so making sure they know that we're on the case and updating them with regards to what is happening at the outset is really important! Good luck with your claim and do contact us if you need our help.
The experience of dealing with this…
The experience of dealing with this company has been very positive.
1 October 2024
Reply from Direct2Compensation
We really appreciate you taking the time to share your thoughts on our service. We're really pleased that you have found us to be easy to work with and that your experience has been positive - this is the goal we strive for with every enquiry we have and every client interaction that comes our way!
If we can be of any further help, please get in touch.
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