Had an undersuit fitting with Nina today and she was amazing, Nina got me to try on a number of suits to narrow down the initial sizing and then onto the specific fit. Great service and great people.... See more
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Ordered an Evolve system with a twinset (which all arrived within two days!) Only snag was the missing harness and back plate however Dir couldnt be more helpful and dispatched it straight away and it... See more
dirdirect.com is the online webshop of underwaterexplorers.co.uk based in Portland, UK. The shop managers are divers and sell only equipment they have used and trust. They are without a doubt exp... See more
I cannot rate this company highly enough. The level of customer service is exceptional. I very rarely write reviews but I'm compelled to sing their praises. I bought the wrong kit, my mistake. I... See more
Company details
Written by the company
With 25 years of experience in diving and the global diving industry, DirDirect.com is the online presence of Underwater Explorers Ltd., which is staffed by divers serving divers worldwide. Our 'brick and mortar' centre is based in Dorset, UK for in-store and online orders. We are the UK's leading stockist of cutting-edge diving equipment from global manufacturers, including Halcyon, XDeep, Dive Rite, Hollis, OMS, DUI, SANTI, Apeks, Scubapro, Fourth Element, Suunto, DirZone, Shearwater and many others.
Contact info
Unit 1, Maritime Business Centre, Mereside, DT5 1FD, Portland, Dorset, United Kingdom
- 01305824555
- sales@dirdirect.com
- dirdirect.com
4.8
Excellent
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Speedy delivery
Speedy delivery. Exactly what I ordered. Excellent service again.
23 April 2019
Unprompted review
Reply from Dirdirect
Thank you for your feedback Barry, happy you're pleased with our service. Safe diving
5 star shop
I ve had years of good experience with them. Only once it happened there was a small issue with the item but it has been solved quickly and profesionally. Higly recommended
9 April 2019
Unprompted review
Reply from Dirdirect
Thank you for your kind words Krzysztof. We do very much care for divers and resolving any issues as fast as we can, as rare as they may be. Safe diving!
Very professional and top quality
7 April 2019
Unprompted review
Reply from Dirdirect
Thanks for the feedback Robert. Divers caring for divers is all that it's about :-) Best wishes and safe diving.
Fast reliable service
Fast, reliable service. If I need to order kit online and know it will arrive within a couple of days, Dirdirect is the place I go.
7 April 2019
Unprompted review
Reply from Dirdirect
We do our best for quality and speed :-) Thank you for your kind feedback Sophie and as always we're here every day, any day to assist. Safe diving!...
Great product and good service
7 April 2019
Unprompted review
Reply from Dirdirect
Happy to read you like it David and appreciate your feedback. Doing our best as divers to keep divers happy :-)
Reply from Dirdirect
Pleased to read your experience with us has been + . Many thanks for your feedback. Much appreciated. Safe diving!
Excellent service at very competitive…
Excellent service at very competitive prices
7 April 2019
Unprompted review
Reply from Dirdirect
Thank you for your feedback Mark, much appreciated.
Fantastic service from a company that I…
Fantastic service from a company that I trust. Great relationship built up over 20 years.
6 April 2019
Unprompted review
Reply from Dirdirect
Thank you Mark, always a pleasure and especially after so many years!
Excellent - highly recommended.
dirdirect.com is the online webshop of underwaterexplorers.co.uk based in Portland, UK.
The shop managers are divers and sell only equipment they have used and trust. They are without a doubt experts in SCUBA equipment. All the staff make themselves and their expertise available to customers in a friendly informative manner. Despite not being the cheapest online, I buy from them because of the value they add to the selection of my personal equipment, it saves money in the long run by buying from somebody who knows what they are talking about. Absolutely indispensable service, well done.
17 March 2016
Unprompted review
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