DIGBITS Reviews 227

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and robust construction, often highlighting their British manufacturing. Many people appreciate the efficient ordering process and the prompt delivery service. Reviewers consistently mention the outstanding customer service, noting the helpfulness of the staff in ensuring correct orders and providing support for various inquiries. However, some people were dissatisfied with certain product dimensions, finding them smaller than expected or not suitable for their machinery. A few customers also experienced issues with delivery times, noting that items took longer to arrive than initially stated on the website.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising its speed and efficiency.... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality and robust... See more

Order

Users describe positive interactions with order. Customers consistently praise the easy and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy ordering process. We liked the fact they came back to check measurements. Staff really friendly. The digger bucket was delivered very quickly and fitted perfectly. The quality of manufacturing wa... See more

Company replied

Rated 5 out of 5 stars

Great staff who rang us twice to confirm the size etc Sadie the member of staff was brilliant, patient and very kind and helpful as we are both in our 70s and my husband was unsure of the size of trac... See more

Company replied

Rated 5 out of 5 stars

5 star company to deal with, great communication, nothing too much trouble, great advise, Zac very helpfull and understanding, great asset to your company. Product purchaced have used and is fantastic... See more

Company replied

Rated 5 out of 5 stars

I ordered two buckets but had a slight issue with pin sizes. Sadie got back to me very quickly and after a couple of emails the problem was solved, both buckets arrived about a week later. buckets are... See more

Company replied


Company details

  1. Construction Equipment Supplier
  2. Machinery Parts Manufacturer

Written by the company

DIGBITS are a British manufacturer of quality excavator buckets, attachments and spare parts. Every single bucket and mechanical attachment we sell, from the smallest micro digger bucket, to the largest excavator XHD rock bucket, is manufactured in our own works, in Staffordshire, United Kingdom.


Contact info

4.8

Excellent

TrustScore 5 out of 5

227 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great product, service and delivery.

Great product, great price and great customer service with fast delivery. Literally nothing else I can say other than that I will be a repeat customer going forward. Many thanks.

1 May 2026
DIGBITS logo

Reply from DIGBITS

Thanks very much for the order and the kind review. We understand what our customer need and try our very best to make the mark. It's good to know when we hit it.

Rated 5 out of 5 stars

Great products at a reasonable price…

Great products at a reasonable price with fast delivery, highly recommend DIGBITS.

30 April 2026
DIGBITS logo

Reply from DIGBITS

Thank you for ordering quality, British made excavator attachments. We're sure they will serve you well. We appreciate the kind review.

Rated 5 out of 5 stars

excellent

excellent service and great turn around with delivery from order date.

2 April 2026
DIGBITS logo

Reply from DIGBITS

Thanks for the repeat business and kind review.

Rated 5 out of 5 stars

Contact was made to confirm that the…everything

Contact was made to confirm that the measurements given were correct .
Delivery was prompt and on time .
Rake bucket was well made and good and strong , well impressed with the quality and the service

8 April 2026
DIGBITS logo

Reply from DIGBITS

It's a great product, we know you will be happy with it. Thanks for buying British and for the kind review.

Rated 5 out of 5 stars

Good service

Good service, quick deliver from ordering, well made bucket.

1 April 2026
DIGBITS logo

Reply from DIGBITS

Thanks for choosing genuine, British built buckets and for the generous review.

Rated 1 out of 5 stars

The shim was cut too large for the…

The shim was cut too large for the dimensions advertised.

16 March 2026
DIGBITS logo

Reply from DIGBITS

Sorry to hear that. They're are fairly standard excavator shims that we've sold for many years. They're designed for clearance on metric sized excavator pins. Perhaps not exactly what you were looking for.

Rated 5 out of 5 stars

Halo auger

Good customer service
Quick and efficient
Good product

9 March 2026
DIGBITS logo

Reply from DIGBITS

Thanks for the review. The Halo auger has to be the very best option out there, so we know you will be happy with it.

Rated 5 out of 5 stars

Good communication

Good communication, helpful advice and quick turnaround. Quality of the auger and parts is excellent. Will be using Digbits again

5 March 2026
DIGBITS logo

Reply from DIGBITS

Thanks for the review. We sell online, but always ensure there's a human to communicate with customers where necessary.

Rated 5 out of 5 stars

Made and delivered a new grapple in…

Made and delivered a new grapple in good time.

3 March 2026
DIGBITS logo

Reply from DIGBITS

Thanks for the review. All the grapples are made in our UK works, so lead times are under our control. They also all feature Hardox® 450 tines, so you can be sure of long and reliable service life. Enjoy!

Rated 5 out of 5 stars

The rake bucket was manufactured to high quality standard

The rake bucket was manufactured to Digbits usual high quality and robust. Turn around time from ordering to delivery was astonishingly quick. Ordering was simple and reassured by the verification of attchment fitting measurements.

9 March 2026
DIGBITS logo

Reply from DIGBITS

1001 uses! Glad you're finding plenty of them. Those Hardox® tines will give long, trouble-free service. Thanks for buying British built attachments and for the kind review.

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