DICE Reviews 

16,570
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,626 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently share how simple and user-friendly the mobile application is for purchasing event tickets and managing waitlists seamlessly. Attendees also point out the clear event reminders and helpful features that make planning a night out entirely stress-free. People frequently mention that the chosen venues offer great atmospheres and that the entry process feels completely effortless. However, some customers also noted frustration about being forced to download a separate application just to access their purchased event tickets. Reviewers expressed concerns regarding whether this mandatory software installation might eventually require unexpected subscription fees or ongoing payments.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the app is fast, reliable, and... See more

Application

Clients share positive opinions on application, highlighting that the booking process is simple and ticket... See more

Location

Reviewers highlight positive aspects of location, noting that venues are typically easy to find and situated... See more

Service

Customers consistently note positive experiences with service, highlighting well-organized events and a... See more

Booking process

Reviewers mention positive feedback about booking process, finding the platform fast, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booking was really easy to use and hassle-free. A bit more info about access for people with disabilities would have been helpful at point of sale so we could have avoided a panic on the day about a... See more

Rated 5 out of 5 stars

A very use friendly app to buy gig tickets. Every Thursday there's an update of new events, which is appreciated as you don't need to go searching. Once you've got the tickets there's reminders, a... See more

Rated 5 out of 5 stars

Venue for Beebadobee Pylon album launch was in Hackney Church. Fantastic venue, friendly staff, well organised. Loved the big window & gold panelling behind the band. Beebadobee & her band were brilli... See more

Rated 5 out of 5 stars

Ever thought buying tickets for gigs is too convoluted and opaque. Wish it were simple, transparent and helped you manage your tickets rather than hiding them across multiple apps, new logins, ven... See more


Company details

  1. Event Ticket Seller

Written by the company

DICE is on a mission to get people out more. Download DICE to see what’s happening in your city and streaming in your timezone.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(16,570)

3,173 reviews in the last 12 months

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Rated 5 out of 5 stars

Stornoway at Rough Trade …Brick lane

Dice made booking easy and released tickets (QR codes) two hours before.
Rough Trade promo events vary but when bands play (as well as sign) ..they are really great .. the store staff clear a big area for standing fans..a stage with a good P.A.and lighting .. and at the most recent Stornoway appearance they played a blistering full- on one hour set before joining us to chat, sign and share merch !
Highly recommended !

18 October 2026
Unprompted review
Rated 5 out of 5 stars

Awesome, Affordable Events

I always use Dice to find really awesome events! Whereas buying tickets to arena concerts is nice sometimes, I find Dice provides access to more affordable and typically more memorable events. The booking process is easy, and it's easy to even look for last minute plans.

20 October 2026
Unprompted review
Rated 3 out of 5 stars

The performance was great

The performance was great ! Tabber was amazing, the venue was a bit of a let down. It’s a standing venue and there were no screens showing the performance. It was hard at times to see when Tabber wasn’t centre on stage. At times I had to look at other people’s phone to be able to see him. Not great

16 October 2026
Unprompted review
Rated 1 out of 5 stars

Refund runaround

Booked two tickets to an evening gig we were really looking forward to. Received an email two weeks later saying the event was rescheduled to 1pm, which was in the middle of the workday so we can't attend, "but don't worry you can request a refund". The incompetent DICE support team asked for evidence the gig was reschedule (? your own email) and then insisted a refund was against Terms and Conditions, which by the way I've read, and anything rescheduled should absolutely be refundable. Don't touch with a bargepole!

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Great little venue in Brighton

Great little venue in Brighton. Easy to get to and lots of places to eat nearby. Very smooth entry and exit to venue. Bar inside with friendly staff. Would definitely recommend visiting and will return again.

17 October 2026
Unprompted review
Rated 5 out of 5 stars

What an absolutely amazing experience…

What an absolutely amazing experience from start to finish!

The DICE app was brilliant. Activating our tickets made the whole experience feel really special, almost as though we were being welcomed into something exclusive.

The accessibility arrangements were excellent. Being able to jump the queue made everything so easy, and the door staff were fantastic welcoming, efficient and really well organised.

The bar staff were equally impressive. Everyone knew exactly what they were doing, and despite how busy it was, people were served incredibly quickly.

The event itself was outstanding! The big screen was awesome, and Mr. Scruff was absolutely fantastic.

A special mention for the accessibility area and security staff, who were so thoughtful and attentive throughout. It really felt as though every detail had been considered, allowing us to relax and enjoy ourselves completely.

An exceptional experience all round. Huge congratulations to everyone involved. You've set the bar incredibly high! ❤️

17 October 2026
Unprompted review
Rated 4 out of 5 stars

DICE app easy to use

DICE app easy to use, tickets and venue info all updated and easy to access on phone. Took a while for QR code tickets to load in queue but other than that it all worked well.

17 October 2026
Unprompted review
Rated 5 out of 5 stars

Great application

Great application for ticket reservation. Simple to use and straightforward. I particularly like the fact that for some venues, if you can't end up making it, you can transfer your ticket to a friend or sell it back directly in the app.

16 October 2026
Unprompted review

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