Diabetes Life Solutions Reviews 

315
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, efficient, and helpful approach, often highlighting their kindness and professionalism. People appreciate the detailed explanations and expert guidance provided, especially when navigating the complex process of securing life insurance, particularly for those with diabetes. The team's responsiveness and clear communication make the entire experience smooth and stress-free. Many reviewers found the service to be a godsend, especially after facing challenges elsewhere in securing coverage. They highlight the company's ability to successfully find suitable life insurance policies, even for complex cases. The overall sentiment reflects deep satisfaction with the outcomes and the supportive, unpressured approach received throughout the process.

What people talk about most

Staff

Consumers report overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Service

People report positive experiences with service, highlighting great communication and convenient processes.... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and informative assistance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matt Schmidt was the key to a successful transition into a better life insurance policy that understood my type 2 diabetes. Without his guidance, I would still be paying far more, for far less coverag... See more

Company replied

Rated 5 out of 5 stars

Matt and his team are friendly, efficient, and helpful! Matt is easy to reach, responsive, and provides us with regular status updates on our cases which is reassuring to know that their team is on to... See more

Company replied

Rated 5 out of 5 stars

Diabetes Life Solutions owner Matt Schmidt is the most kind, patient man in the insurance industry! Being a diabetic since age 5, I knew that finding life insurance at my "older" age would not be eas... See more

Company replied

Rated 5 out of 5 stars

Today I had the pleasure of speaking with a gentleman named Bob Schmidt. Not only was he incredibly kind, but he also took the time to help me understand exactly what kind of coverage I needed in the... See more


Company details

  1. Insurance Broker

Written by the company

Diabetes Life Solutions was created to help those within the Diabetes community, obtain affordable Life Insurance, Disability Insurance, and Long Term Care Insurance. We are the online website that is 100% focused on people with Diabetes and their insurance needs. Our mission is simple. We ONLY serve people with Diabetes, and help them obtain the best possible insurance policy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

315 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(315)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Twice denied before working with Matt


As a father of 2 young kids (3 And 1) I wanted to get term life insurance in place should something happen to me, to make sure my family is protected as primary breadwinner. I was able to get 50k guaranteed from my employer but that didn't meet my needs. I understood from reading and talking to others that this would be an uphill battle, and likely difficult and expensive to accomplish

I applied twice through another popular insurance broker. Both quoted some approximate pricing, should I get approved. I thought it was a bit high but understandable being diabetic. Full medical exam and all and in the end after weeks of back and forth was denied due to Diabetes both times, even with an a1c in the mid 5s for the last few years with no complications.

I found Matt after some searching and after some back and forth over email (and later Text messaging, very personable), I was able to get a $500,000 term policy in place for half the monthly cost of the original two I applied for - with NO medical exam! Matt told me that this was the most I would be able to get for now with my two recent denials, but we can revisit in time to try to get coverage increased / a new policy. Of course, everybody's health situation is different.

All in all a great experience, and I truly felt like Matt had my best interest at heart and was going to bat for me with these insurance companies, rather than just being a number like I felt in the past with former companies. Would not hesitate to use him again in the future!

25 February 2024
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this positive feedback! Your kind words mean alot to us. You are correct, we love to treat all clients in the same manner we'd wish to be treated. Your file was very important to us, and we're happy to have delivered to you an excellent life insurance policy. We look forward to staying in touch through the years!

Rated 5 out of 5 stars

Burial insurance

Burial insurance policies were found for my special needs! Brothers. My agent went out of his way to accommodate my schedule, even though we lived in different time zones! He also went out of his way to make sure I have hardcopies of the policies! It definitely was a smooth, seamless experience! he found plans that fit their budget even though they are on a limited income. So all around great experience with my agent!

6 February 2024
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for these kind words. They really mean alot to us. It was a true pleasure to work alongside you and your family, and help you accomplish your financial goals. Our team is always here to assist you in the future, so please do not hesitate to reach out. We value your business and thank you again!

Rated 5 out of 5 stars

Bob was very knowledgeable and he spent…

Bob was very knowledgeable and he spent over an hour with me on the phone to get me the life insurance policy that best fit my needs. He was friendly and it was a very hood experience. I am vey happy with the policy he found me.

16 February 2024
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

We really appreciate these kind words! Thanks for taking time out of your schedule and leaving us this 5 star review. Please keep us in mind if needing any assistance in the future!

Rated 5 out of 5 stars

I had a really great experience

I had a really great experience. There was Downs, but they always made it positive and made it workout.

16 February 2024
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this feedback. We're happy that in the end everything worked out for you. Your application process was a little more difficult than we anticipated, for which we deeply apologize. We try our best to get eerything completed as fast as possible. Please keep us in mind if needing any assistance in the future. We truly appreciate your business, and thank you again!

Rated 5 out of 5 stars

Matt was very accommodating

Matt was very accommodating, patient and kind. The application/payment process was super easy and quick.

9 February 2024
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this 5 star review. We are glad to see that Matt made things very easy on you! Please contact us in the future if you need any assistance. Thank you for your business and we look forward to working with you again in the future!

Rated 5 out of 5 stars

My agent

My agent, Richard , was totally awesome! He was incredibly thorough, knowledgeable, friendly, professional, spoke very clearly, was easy to understand, funny and very helpful. He spoke in terms that I could relate to not in insurance terms, or when he did use an insurance term he explained the meaning. He was also 100% on my side! I am very hard of hearing and he spoke clearly and loudly enough for me to hear him easily and I appreciate that more than anyone can imagine! He made sure I understood everything and that I had no questions whatsoever. He also made sure that I got the best policy that I could get at the best price. I would highly recommend him to anyone! Thank you so much, Richard!!!

1 February 2024
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for stopping by and leaving us with this amazing review. We're happy that Richard was awesome to work with, and that he was able help you find a policy. Our team is always here to help out in the future, so please keep us in mind. We truly value your business and look forward to staying in touch!

Rated 5 out of 5 stars

I truly appreciate the help Matt…

I truly appreciate the help Matt Schmidt, put in to help me,beyond his duty as an agent. My bank had charged me 2 insufficient funds charges for a bank draft because of the insurance company mistake. He assisted me with the bank to get one of the fee waved. Being on a fixed income, it was a blessing. Thank you Matt.

30 January 2024
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for taking the time to provide us with some feedback. It is greatly appreciated. We're thrilled to see an agent was able to assist you with this issue. Please feel free to contaact us in the future if needing any assistance.

Rated 5 out of 5 stars

Great Service

I got a great policy really quick working with Matt. Nobody works harder for diabetics than he does. Call him and see how he can help you out.

30 January 2024
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this 5 star review! We truly appreciate this! Please feel free to contact us in the future with any concerns. Thank you for your business!

Rated 5 out of 5 stars

Excellent customer service

The process of acquiring life insurance for my husband, who is diabetic, started out rocky. I went through another agent and as soon as my husband was denied coverage, the agent disappeared and didn’t respond to my contact attempts.
I found Matt with Diabetes Life Solutions and he worked diligently to get my husband coverage. Matt maintained excellent communication throughout the process and I knew I had nothing to worry about. Thank you for making this process easy.

22 January 2024
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this amazing 5 star review! Your kind words mean so much to us. It was quite the journey for your family, but we're thrilled to have finally found you the life insurance coverage you were seeking. Any time you need any assistance our team is here for you! Thank you for your business and we look forward to staying in touch through the years.

Rated 5 out of 5 stars

Great service from Horace Williams

Great service from Horace Williams. I will be telling .my friends with diabetes to contact him and diabetes life solutions.

4 January 2024
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for this 5 star review! We're happy to hear that Horace provided you with the type of customer service that you deserve. Yes, please do share our contact information with others as we'd love to assist. Thank you for your business and we look forward to staying in touch with you.

Rated 5 out of 5 stars

They really took good care of me

After getting declined at other places I googled and found Diabetes Life Solutions. They immediately helped me determined why I was being declined and then found me a company who could approve me really quick. It was a pleasant experience.

28 December 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this positive sentiment. We really appreciate your kind words! It was awesome to finally find you coverage after the long journey you took while applying. We're confident that we'll even have more options for you in the future as well. Please keep us in mind if ever needing any assistance.

Rated 5 out of 5 stars

The best interaction with Matt!

I contacted Matt while going through a divorce and he helped set up my Life Insurance needs, covered all the basis to make sure if anything happened to me that my kiddos wouldn't have to worry about a thing. Also was able to help me set some of my personal goals for later in life! Would recommend Matt to everyone!

4 January 2024
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this positive review, and for the trust you've placed in us. It was a pleasure assisting you and helping you get the necessary life insurance in place. Please remember to reach out at any point in time if needing assistance. Thank you for your business as it means the world to us.

Rated 5 out of 5 stars

Matt is a life saver!

Matt helped me with my life insurance after an job change. He made this experience easy and informative by going over all the options for my family and I with my budget! Keep doing what you guys do, you guys are amazing!

4 January 2024
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for the 5 star review!!!! It was a pleasure helping you obtain a policy during your transition. You were amazing to work alongside, and we're happy to help find you a great policy. We look forward to staying in touch with you through the years.

Rated 5 out of 5 stars

Matt was able to find me a cheap policy…

Matt was able to find me a cheap policy without any bloodwork. I was told by other companies that my rates would be more expensive, and that I would have to do all the blood testing. That was not true as Matt found me the perfect plan without having to do this.

28 November 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for taking time out of your busy schedule to provide us with amazing feedback. Your kind words mean so much to us! We're happy to have found you a really great policy, at fantastic rates. We're confident that this policy will serve you and your family quite well through the years. We appreciate your business and look forward to working with you again in the future!

Rated 5 out of 5 stars

The first thing I noticed about Matt…

The first thing I noticed about Matt when he answered the phone for me was the fact that he was very happy and delighted that I had called the number and all the way through my experience with him, he just had a overall happy personality. When you talk to people like that on the phone, regardless of what you’re dealing with having to do with insurance or whatever you can’t help but to be as happy as they are, because I felt her spirit. And he was Just excited about helping me get the best Insurance that suits me and my Income. so if I know of anyone, that’s looking for insurance, life insurance I would be glad to send them to Matt For hhe is awesome and has a beautiful personality.

12 December 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for your kind words, as they do mean a lot to us. It was a joy working with you and helping you find the perfect policy for your family. We are always here to help out in the future, so please do not hesitate to reach out to us.

Rated 5 out of 5 stars

Matt made everything so easy on me

Matt made everything so easy on me. This was such a quick process from the time I started speaking with him. If you have Diabetes and need life insurance I recommend you to try Matt out.

13 December 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Hi Jessica! Thank you for this amazing 5 star review. We're so happy that the application process was speedy and simple for you. Our team is here to help out in the future, so please do not hesitate to reach out if needing any further assistance. Thank you for your business as we truly value it!

Rated 5 out of 5 stars

The communication was awesome!

The communication was awesome!! And was an easy process. 100% recommended! CS

11 December 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this positive feedback. We appreciate you taking time out of your busy schedule to leave us with this 5 star review. It was a pleasure working alongside you and assisting you every step of the way. Please feel free to contact us at any point with any questions or concerns.

Rated 5 out of 5 stars

Searching for life insurance as a…

Searching for life insurance as a type-one diabetic was no easy feat. I was turned down by numerous companies going through one of my local brokers. I did some research, and ended up at Diabetes Life Solutions. I was contacted by Matt Schmidt, who walked me through the entire process, every step of the way. He was kind, communicative, and diligent. And he was able to find me a policy! I highly recommend Matt, and Diabetes Life Solutions for any diabetic searching for life insurance. You will not be disappointed.

5 December 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for taking time out of your busy schedule and providing us with this awesome feedback. We love helping consumers like yourself overcome obstacles, and ultimately find life insurance coverage for their families. Our team is always here to help out in the future, so please keep us in mind.

Rated 5 out of 5 stars

Insurance Co. issues

Recently had problem with insurance co. When trying to get copy of my policy. Called Matt Schmitt who is my agent and he immediately went to work to resolve the problem. He was relentless with the ins. Co in resolving my problem. Kept me in loop and he was able to resolve the problem. Insurance company kept giving me the run around was waiting since October but, Matt was on it and saw to it that I got my copy of my policy.
This is when you know you chose the right Insurance Agent. Thank you Matt for everything…. Bernard Moretti

20 November 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for providing us with this feedback. We never want clients going through the experience you had, as getting documents and policies from a carrier should never be delayed. It was a pleasure getting everything rectified and delivered to you. Please feel free to contact at any point in the future with any questions or concerns.

Rated 5 out of 5 stars

Partnering with Matt has been awesome!

It's been a pleasure to partner with Matt to help people with diabetes obtain health insurance.

15 November 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for these kind words Mike! We enjoy working alongside you, and appreciate everything you do for the Diabetes community!

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