Designer Wallpapers Reviews 

1,811
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and impressive design of the wallpapers, often noting their thickness and how well they enhance their homes. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the prompt arrival of their orders and the option to return unused rolls. Reviewers also commend the excellent and professional customer service, including helpful sample services and proactive communication. However, some people mentioned occasional delays in delivery, with orders taking longer than expected or being rescheduled due to external factors. A few customers also reported issues with specific wallpaper products, where the material's durability during installation did not match the

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and design of the... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast and prompt delivery of... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the design,... See more

Customer service

Reviewers mention positive feedback about customer service, with many highlighting it as outstanding,... See more

Service

Customers had positive experiences with service, often describing it as prompt, efficient, and fantastic from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a difficult one! Delivery was absolutely the worse ever. I waited weeks and weeks for this, but I understand it was Designer Guilds fault. I didn’t want to give a poor rating, because Designer... See more

Company replied

Rated 5 out of 5 stars

The wallpaper was delivered promptly. We were very pleased with the design and quality of the wallpaper from Osborne and little. We returned one roll as we had over ordered and once it was received th... See more

Company replied

Rated 5 out of 5 stars

Great quality wall paper, nearly 25% cheaper than the high street price. Quick delivery. Only negative was the refund for surplus roll took a while and was only refunded after a prompt but otherwi... See more

Company replied

Rated 5 out of 5 stars

Great samples to help us choose our wallpaper. Good quality wallpaper, quick delivery and great customer service with a follow up email asking if we needed any help. Thank you, we're so happy with ou... See more

Company replied


Company details

  1. Interior Designer

Information provided by various external sources

Designer Wallpapers brings you the UK’s most exclusive and exciting collection of wallpapers, from the very best designers, all on one website. All of our elegant and luxurious wallpapers are manufactured using the finest materials and we offer everything from traditional hand-printed designs to futuristic holographic patterns.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,811)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Sent free samples which was great…

Sent free samples which was great before deciding on right colour of wallpaper. There were issues with delivery courier but contacted Paul who chased it up and resent order on express delivery. Paul was very courteous and professional. Wallpaper is beautiful and very high quality, easy to hang. I’m over the moon with my purchase.

21 September 2024
Rated 5 out of 5 stars

Great service

Great service. Also very fast delivery also to the Netherlands's!!
No fee for shipping.

I didn’t know I had to pay import duties.
but the product is definitely worth it!

22 August 2024
Rated 5 out of 5 stars

What a wonderful source for exquisite…

What a wonderful source for exquisite wallpapers. I’m from the United States and the pricing is extraordinarily good. Better selection than the states and much less expensive. The quality of the paper exceeds our expectation. The service from the employees/management was bespoke. Shipment was extremely fast and very inexpensive to the states.

20 August 2024
Rated 1 out of 5 stars

Never received my order

After I placed my order I got a confirmation email saying, once your package ships we will send an email with a link to track the package. After a week of hearing nothing else I sent an email to ask has my order been shipped yet. I receive an email back to say because I had only purchased one roll, it was sent regular post as opposed to tracking. (Regardless of whether it 1 roll or 10 I am still a paying customer and this paper is not cheap). Fast forward two weeks and I still had not received it so I emailed again. To which was said, it must be lost in transit and they would send another roll tracked postage. Over 3 weeks later, no paper and still no tracking and when I emailed again the reply I got was; I will cancel and refund your order. Terrible terrible service and unacceptable way to run a business!

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful

Excellent service, my wallpaper was so beautifully packed and when I opened WoW it was beautiful, it’s for my new bathroom can’t wait till it is on the wall, beautiful paper , for something unusual can’t beat this company.

26 July 2024

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