Design Cuts Reviews 943

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The beauty of design cut.com lies in its diverse and top-notch collection of digital brushes and art resources. Whether you're an aspiring artist or a seasoned pro, you'll find everything you nee... See more

Company replied

Rated 5 out of 5 stars

I buy all my design assets through Design Cuts, and have benefited enormously from their free learning resources over several years. They are a friendly, dedicated team who make a real effort to const... See more

Company replied

Rated 5 out of 5 stars

I happened on the Design Cuts website a few years ago when i purchased my first ipad with procreate not knowing where to begin. I am so glad I found them! Design cuts amazing learning hub tutorials w... See more

Company replied

Rated 5 out of 5 stars

Such an inspirational site, with many FREE tutorials to fire up creativity and help you on your design development journey. I am not the best with technical stuff and they helped enormously when I got... See more

Company replied

Company details

  1. Graphic Designer

Information provided by various external sources

Find quality design resources such as fonts, graphics, textures, patterns, templates and more at Design Cuts. Save up to 50-99% on the best design assets.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

943 reviews

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Rated 5 out of 5 stars

Design Cuts is a fabulous resource for…

Design Cuts is a fabulous resource for any creative, beginner or advance. The artwork and courses are created in many software packages to cater for all the latest digital software (and often include resources for non-digital creatives). The courses are easily accessible and are well thought out for quality learning.

26 January 2024
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Fiona,

Thank you for taking the time to write a five star review.

It's wonderful to hear that you have picked up lots of resources for your upcoming projects - I hope you continue to have fun being creative :).

Have an awesome day ahead, Fiona!

Gina, Design Cuts

Rated 5 out of 5 stars

Great products! Great customer service!

They provide top tier products and in the rare event that there is an issue their customer service is always quick to respond.

17 January 2024
Unprompted review
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Reply from Design Cuts

Hey Ed,

Thank you for taking the time to write a review.

It's wonderful to hear that you are really happy with the resources you have picked up, and that you are also happy with the support you received. We really appreciate you being a part of our community :)

Have a great weekend ahead, Ed.

Gina, Design Cuts

Rated 5 out of 5 stars

Great customer service

Their customer service is always friendly and efficient. They respond quickly to any issues and work hard to resolve the problem.

24 January 2024
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey KV,

Thank you for your 5 star review.

It's wonderful to hear you are happy with the support you have received - we always really love to help!

Have an awesome day, KV :).

Gina, Design Cuts

Rated 5 out of 5 stars

Design Cuts has quick customer service…

Design Cuts has quick customer service response on problem with download……I’ve bought a few things and am satisfied…..shirley

15 January 2024
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Shirley,

Thank you for your 5 star review!

It's wonderful to hear that you are happy with the support you received, and I hope you have fun with your new goodies in your design toolbox :).

Have a lovely day, Shirley!

Gina, Design Cuts

Rated 4 out of 5 stars

The customer service helpful

The customer service were quick to respond to my query and very helpful.

16 January 2024
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Hannah,

Thank you for taking the time to write a review :).

It's great to hear you are happy with the support you received - we always really love to help!

Have an awesome day ahead, Hannah.

Gina, Design Cuts

Rated 1 out of 5 stars

This wasn't what I thought.

This wasn't what I thought it was going to be. Nothing like what was pictured. The cut outs were horrible! I probably won't purchase anything for awhile again.

14 January 2024
Unprompted review
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Reply from Design Cuts

Hey Tracy,

I am very sorry to hear that you are unhappy with your recent purchase. Rest assured, we do offer a 30-day money-back guarantee so I will be more than happy to organise a full refund for you.

Please would it be okay if you can contact our Customer Support Team via the below email address so we can help?

support@designcuts.zendesk.com

I look forward to hearing from you soon to help further on this on this🙂.

Gina, Design Cuts

Rated 5 out of 5 stars

The customer service was so quick to…

The customer service was so quick to respond. Fran was amazing and very helpful! Thank you again for your assistance!

13 December 2023
Unprompted review
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Reply from Design Cuts

Hey Kanokwan,

Thanks so much for writing us a 5 star review!

It really was a pleasure to help you :)

I hope you have a brilliant day!

Fran, Design Cuts

Rated 5 out of 5 stars

DesignCuts has been a wonderful company…

DesignCuts has been a wonderful company to buy scrapbooking products from and their customer service couldn't be better.

12 January 2024
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Ray,

Thank you so much for taking the time to write us this sweet review!

It's great to hear that you were happy with our customer service :)

I hope you have a wonderful day, Ray!

Fran, Design Cuts

Rated 5 out of 5 stars

Fantastic service experience

Not only does Design Cuts provide fantastic products, they have wonderful customer service.

12 January 2024
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Lisa,

Thank you so much for rating us 5 stars!
It means a lot to us :)

I'm so pleased to hear that you were happy with the quality of our customer service as well as our products.

Have an amazing day, Lisa :)

Fran, Design Cuts

Rated 5 out of 5 stars

Wonderful Help

I was unable to download a particular purchase (first time this ever happened) and contacted Design Cuts.
The response I got was quick and efficient and the link they sent me, worked.
The most amazing part was the follow-up. They contacted me to make sure that I was indeed able to download my purchase.

18 December 2023
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Dayle,

Thanks so much for reviewing us and for rating us five stars. That really means a lot to us :)

It was a pleasure to help you get your files downloaded and ready to work with :)

Have an amazing weekend, Dayle!

Fran, Design Cuts

Rated 5 out of 5 stars

Super kind company

Really kind customer support team who go beyond expectations to make the customer happy

2 January 2024
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Emma,

Thank you for taking the time to write a 5 star review.

It's wonderful to hear you are happy with the support you have received - we always really love to help should you ever have any questions, Emma :).

I hope you have a creative weekend ahead!

Gina, Design Cuts

Rated 5 out of 5 stars

Design Cuts: high-quality assets and excellent customer service

DesignCuts is one of the best online marketplaces for graphic artists that I have ever visited! Not only does it have a vast library of high-quality design assets, but the Customer Service Support Team is is both extremely friendly and helpful!
Kait M.

2 January 2024
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Kait,

Thank you for taking the time to write a review.

It's awesome to hear you have spotted lots of wonderful resources within our Marketplace that you would like to add to your design toolbox!

We always really love to help if you ever need support :).

Have a fabulous weekend ahead, Kait!

Gina, Design Cuts

Rated 5 out of 5 stars

Incredible Company!

The customer service that I received from Gina was top-notch! Not only was my issue resolved quickly, but Gina was extremely personable and made me feel like a treasured member of Design Cuts. Any time I’ve had an issue (which has been rare!), it’s only been something technical, and it has been fixed faster than I expected. I visit Design Cuts weekly!

30 December 2023
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Courtney,

Thank you for taking the time to write a review.

It was such a pleasure to help, and I am so pleased to hear you have always been happy with the support you have received :). I hope you continue to enjoy being a part of our community!

Have a fabulous weekend ahead, Courtney!

Gina, Design Cuts

Rated 5 out of 5 stars

Excellent company to deal with

Easy company to work with, excellent customer support and great products.

3 January 2024
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey there,

Thank you so much for your review.

It's awesome to hear you are really happy with the support you have received. We always really love to help! :)

Have a lovely weekend ahead.

Gina, Design Cuts

Rated 5 out of 5 stars

A Source of Quality and Outstanding Customer Service

I had trouble downloading my files from Design Cuts, but when I contacted their customer service, Fran was quick to help. Within an hour, Fran sent me a Dropbox link, and I could easily get my files. I'm really thankful for Fran's help and the Design Cuts team for fixing the issue so fast!

20 September 2023
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Phyo,

Thank you so much for taking the time to write a 5 star review :).

It's great to hear that Fran was able to help you - we always really love to help should you ever need support. I hope you have lots of fun being creative in your upcoming projects!

Have a wonderful weekend ahead, Phyo!

Gina, Design Cuts

Rated 5 out of 5 stars

A great place for art and design resources

I am always amazed by the quality of products listed on Design Cuts. I've purchased many of them. Good to see they offer short cources now! :)

18 December 2023
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Larissa,

Thank you so much for your review.

It's great to hear you have picked up lots of awesome resources for your design toolbox - I hope you continue to have fun being creative in your upcoming projects!

Have a fabulous weekend ahead, Larissa!

Gina, Design Cuts

Rated 5 out of 5 stars

The support was very friendly

The support was very friendly, very quick and very accurate. Answered my question within a day!

21 December 2023
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Tessa,

Thank you for taking the time to write a review.

It's wonderful to hear you are happy with the support you received - we always love to help if you ever need support :).

Have an awesome weekend ahead, Tessa!

Gina, Design Cuts

Rated 5 out of 5 stars

Great Support at Design Cuts

I didn't have a very tough question, just needed to know if some resizing options were available in a product I was looking at.
I was helped in a timely manner and procedure explained clearly and in a friendly manner as well.
Great Support

21 December 2023
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Teddy,

Thank you so much for your review.

It was such a pleasure to help, and I hope you enjoy being creative in your upcoming projects! :)

Happy holidays to you, Teddy.

Gina, Design Cuts

Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service. Quick to respond. Thank you, Fran.

21 December 2023
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Roger,

Thank you for your 5 star review.

It's great to hear that Fran was able to help you - we always really love to help if you ever need support :).

Happy holidays to you, Roger!

Gina, Design Cuts

Rated 5 out of 5 stars

FAB COMPANY

While their products and bundles are fantastic and reasonably priced, it's their customer service that kept me coming back for the past 10 years. If every business had their attitude the world would be a much happier place.

22 December 2023
Unprompted review
Design Cuts logo

Reply from Design Cuts

Hey Leanne,

Thank you so much for your review.

It's great to hear you enjoy adding our bundles to your design toolbox! Thank you for all of your ongoing support, Leanne. We truly appreciate you being a part of our community :).

Happy holidays to you!

Gina, Design Cuts

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