Dermatologist.Co.uk Reviews 

303
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

This is a brilliant service. The website was easy to use, and I received a detailed diagnosis and advice about treatment within 24 hours. A very reasonable price, to have expert answers so quickly. I... See more

Rated 1 out of 5 stars

Absolutely rubbish. Waited over a week for a response when it claims it’ll be in 48 hours. I explained in detail my condition & after finally getting a response, they just repeated back everything I h... See more

Company replied

Rated 5 out of 5 stars

After suffering for years and being told by my GP that there wasn’t anything else they could do I thought that I’d try the Dermatologist.co.uk. Within 2 days I’ve been given a detailed report and a pr... See more

Rated 5 out of 5 stars

Quick reply with detailed description of prescribed treatment. I couldn't ask for better health service. Dr John Ashworth is the best doctor I ever dealt with with spot on diagnose and I wish all NH... See more

Company replied

Company details

  1. Dermatologist
  2. Doctor

Written by the company

Expert online skin advice / management diagnosis / prescription from Royal College of Physicians British Specialist Register; British Association of Dermatologists; Consultant Dermatologist; Medical Dr John Ashworth. Skin Cancer; Acne; Rosacea; all skin conditions; hair loss; allergy; rash; genital skin problems; pigmentation; basal cell carcinoma; melanoma; moles; eczema; psoriasis; second opinion; posted prescription; copy to GP; NHS supported; NHS prescriptions available through GP;


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

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1-star

Asks customers to review

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Replied to 60% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(303)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Can’t thank you enough

Can’t thank you enough. Brilliant service. I’ve been so uncomfortable and now back to myself.

10 January 2024
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Reply from Dermatologist.Co.uk

We are so glad to near that - that is what makes us tick - lets hope the improvement is a lasting one - but we are always here for you - regards

Rated 1 out of 5 stars

Very disappointing

Used the dermatologist.ie site. Waste of time and money. Generic template reports. Refused to treat me because I was a breastfeeding mother, didn’t look for alternatives or research fact sheets. Old advice with no care for patient. Asked for refund with no reply. Very disappointing.

Note to the reply: some of the treatments offered only when I decide to end my breastfeeding “journey” are considered safe by NHS, HSE and multiple fact sheets. My child’s Saftey is obviously paramount, I would and will not do anything to put them at harm. I requested a refund because you haven’t provided the service I paid for. Sorry really isn’t good enough.

15 December 2023
Unprompted review
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Reply from Dermatologist.Co.uk

I feel that what you really wanted was for someone to prescribe for you whilst actively breast feeding and that is medically ill advised - to say the least - as a medical doctor we are regulated and have rules to work around based on sound medical principles

It is fair to say that the fact you are breast feeding restricts treatment options very severely - the fact that you disagree and want to consider pushing ahead with treatments which we the medical profession would not support during breast feeding is something I could not support. You asked for our advice - and we gave it in a comprehensive report of several hundred words and advice about what to do when you finally come to the end of your breast feeding - you paid for medical advice and you received it - the fact that you might have a different opinion does not mean that you should be entitled to a refund? If you go to the movies and dont enjoy it you dont get your money back - sorry

Rated 5 out of 5 stars

Fast response

Fast response and detailed report with appropriate prescription. Thank you!

10 January 2024
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Reply from Dermatologist.Co.uk

A perfect summary of what we are offering - an expert opinion / value price / rapid turnaround - thank you and best of luck with the treatment plan - Best regards

Rated 5 out of 5 stars

Excellent!

2 January 2024
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Reply from Dermatologist.Co.uk

Very kind of you to say so - many thanks - we are always here for you - regards

Rated 5 out of 5 stars

Honestly feel that this is the future…

Honestly feel that this is the future of dermatology! The system was slick, the report details and personalised.
Having received this as a recommendation I will be passing on the details to anyone with skin issues.

3 January 2024
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Reply from Dermatologist.Co.uk

Thank you so much - we agree - why waste time and money travelling to be kept in a waiting room to see someone when the same outcome can often be attained in minutes through your phone / lap top - we are always here for you - CHECK OUT THE NEW APP "dermatologist.co.uk"

Rated 5 out of 5 stars

This is an absolutely fantastic…

This is an absolutely fantastic service. We have been back and forth with my child’s skin condition for over two months now, and were starting to feel as if we had run out of options with our GP. My child was also becoming self- conscious about their skin condition. I was initially hesitant to use an online service, but was reassured by the good reviews. The service was great and the prescription came through really quickly, with some good advice. We checked with our doctor first and she seemed to think it was a good idea and trusted the new prescription plan that the dermatologist had recommended. Five days later and the results are really impressive. It’s genuinely the best £75 I’ve spent in a long time.

As an aside, which is no reflection on the service, we couldn’t get one of the creams in a large enough size at our local chemist. I’d suggest maybe ring your pharmacist first, as they won’t split a prescription and we didn’t want to wait for them to order the cream in. When we got everything needed, the improvement was really fast.

5 December 2023
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Reply from Dermatologist.Co.uk

Thank you for your comments - and glad things are working well - yes in the UK we are tied into the Doctor / prescription / pharmacy / chain of supply / situation - in other countries you can simply "buy" many simple products which are prescription-restricted in the UK - I dont know why we are so restricted in the UK - we are always here for you - regards

Rated 5 out of 5 stars

Dr Ashworth is a first class…

Dr Ashworth is a first class dermatologist. Makes things very clear and easily understood

20 November 2023
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Reply from Dermatologist.Co.uk

Thank you - yes its is important that management plans are in "plain understandable English" about exactly what to do and how often - regards

Rated 5 out of 5 stars

Excellent affordable service

Excellent affordable service. Very quick response time. Lots of helpful advice

18 November 2023
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Reply from Dermatologist.Co.uk

You mention the helpful advice - thank you - that is something we feel very strongly about - an empowered patient is much more able to manage their problem - best regards

Rated 5 out of 5 stars

Great Advice and Prompt Reply

Was very concerned about the treatment I was prescribed for Actinic Keratoses by my GP. I e-mailed Dermatologist.co.uk and within 48 hours received a reply outlining a different treatment which would not leave me looking like I had just finished a boxing match - alongside a private prescription which could be filled online. I have yet to start the treatment but I am really impressed by the quick response and the email detailing how and what I should and should not do. Once I have finished the treatment I will update - but so far I am really impressed.

6 November 2023
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Reply from Dermatologist.Co.uk

Thank you for your comments - yes the idea of fairly severely irritating the skin is something we dont recommend very often these days - you can often achieve the same result with a more gentle approach - but it does take longer - best of luck

Rated 5 out of 5 stars

Quick speedy and value for money…

Quick speedy and value for money compared to normal consultation prices for private services .

9 October 2023
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Reply from Dermatologist.Co.uk

You cannot beat this for value - a face to face normal consultation would cost about 3 to 4 times as much depending on where you live - plus speed of response from us is very good - far quicker than seeing someone in person with a typical (private practise) waiting list of at least 2 weeks - regards

Rated 5 out of 5 stars

Excellent Service, much needed in dermatology …

Dr Ashworth provides an excellent service at an affordable price. A straightforward consultation process on line with pics provided a comprehensive diagnoses and treatment plan, clearing my daughters inflamed skin condition in just two days. I highly recommmebd this service… 10/10!

14 October 2023
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Reply from Dermatologist.Co.uk

Fantastic news and thank you for your comments – I am so pleased we have been helpful – we are always here for you – Best regards

Rated 5 out of 5 stars

Outstanding Service

After suffering for years and being told by my GP that there wasn’t anything else they could do I thought that I’d try the Dermatologist.co.uk. Within 2 days I’ve been given a detailed report and a prescription to treat my condition. Absolutely fantastic! Can’t recommend Dr John Ashworth highly enough!

1 October 2023
Rated 5 out of 5 stars

Good service

Report arrived within 48 hours, wa well writtn, understandable and helpful

28 September 2023
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Reply from Dermatologist.Co.uk

Thank you - our standard reply is aimed a 2-3 days - our express is a 24 hour turnaround service - glad you have had a good experience - please try our free App on the App Store - dermatologist.co.uk - then we are in your pocket whenever you need us - best regards

Rated 5 out of 5 stars

This service is exceptional

This service is exceptional. Been suffering with my skin around my eyes for months and when I could get into my Dr’s they recommended something that made it much worse. Then I couldn’t get back in to see them. So for the second time I used this site. Very easy to use, very thorough report and I even managed to pick up the prescription whilst on holiday in Skye. I do not hesitate in recommending. Also the recommendations have improved things so much in the first two weeks I am no longer wearing dark glasses and baseball caps all day!! Thank you

16 September 2023
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Reply from Dermatologist.Co.uk

Wow - thank you so much for your comments - and I am so delighted that you are improving rapidly on treatment - if you need us again we are always here for you - make sure you sign up for the new free APP we have out next week -dermatologist.co.uk - its really good - loads of helpful information - best regards

Rated 5 out of 5 stars

Expert help at an affordable price

I've been desperate to see a dermatologist for years now, and after struggling with an overburdened NHS, I decided to seek help privately. The online consultation with Dr Ashworth was simple and straightforward, with a comprehensive report and prescription received much more quickly than I expected. I took the report to my GP, who agreed to offer me the medicine suggested by Dr Ashworth via the NHS. A great experience and I wouldn't hesitate to recommend.

15 September 2023
Rated 5 out of 5 stars

really happy with a quick consultation…

really happy with a quick consultation of Dr John, starting my mads so just waiting to see the results

2 September 2023
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Reply from Dermatologist.Co.uk

So pleased to hear that - thank you for your positive comment - lets hope the condition improves satisfactorily - best regards

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