Wood MediSpa Reviews 230

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional care, kindness, and professionalism, highlighting how they make the entire process comfortable and reassuring. The service provided is frequently described as outstanding, with many people noting the seamless experience from initial consultation through to aftercare. Consumers are particularly impressed with the high quality of the products and the excellent results achieved, often exceeding their expectations. The user experience is also highly rated, with many reviewers likening their stay to that of a five-star hotel, especially commending the delicious food and comfortable environment.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising the team's professionalism, kindness,... See more

Service

Customers had positive experiences with service, consistently praising the exceptional care and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the fantastic and delicious... See more

Product

Users describe positive interactions with the product, particularly praising the delicious meals and coffee,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One year on from my abdominoplasty surgery. I am so grateful and pleased with Wood medi spa, James Mcdiarmid is an amazing surgeon and has time for his patients, the nurses, admin staff are so friendl... See more

Rated 5 out of 5 stars

The team at Wood Medispa were fantastic from start to finish! James Mcdiarmid did a fantastic job on my breast reduction and my results exceeded my expectations. The nursing staff were phenomenal! Sp... See more

Rated 5 out of 5 stars

From start to finish my experience has been amazing. The venue, the staff, the food and the service throughout has been impeccable. I had my surgery at midday and went home the following morning at 10... See more

Rated 5 out of 5 stars

I’m having continued treatment at wood MediSpa with Dr Yusur Al-Nuaimi for deep acne scars (and some cyctic acne treatment). I’ve been seeing Yusur for about 18 months with plans into next year.... See more


Company details

  1. Plastic Surgery Clinic
  2. Dermatologist
  3. Plastic Surgeon
  4. Private Hospital

Written by the company

Exclusive Surgery & Skincare Centre Plastic Surgery | Dermatology | Dental Implantology Advanced skin, laser & injection treatments


Contact info

5.0

Excellent

TrustScore 5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Specialised Expertise

I am writing this just two days post surgery. I have had Vaser Liposuction on my lower limbs as I have Stage 3 Lipoedema. My surgeon was Mr. Mouzakis and he has done such an exceptional job. I can see such a difference already. I did extensive research looking for the surgeon I felt I could trust with my well being and felt truly fortunate that the one I felt drawn to and who has specialised expertise in Lipoedema was at WoodMediSpa just under 2 hours from my home. In addition to the exceptional surgery procedure performed by 'Dr. Mooz', I was astounded by just how many first class clinicians took care of me on the day and for my overnight stay. I knew I was in safe hands and in danger of sounding like an Oscar winning actor I do feel I wish to thank all those who supported, cared and fed me: Michael Mousakis Surgeon, Louis Anaesthetist, the wonderful Theatre Nurses Hilary, Tasha, Della, Bella and Ella, Kevin Hospital Orderly, Ward nurses Alpha, Jenny, Denise,Kelly and Chloe, Mandy and James who organised my procedure, Ed, Holly and Mel who were an integral part of my consultation process where I was fitted for compression leggings, had a full body scan which showed how much Lipoedema I had and Manual Lymphatic Drainage treatment which is so important as an on going part of managing this condition. Rachel who was there to welcome me on the day when nerves were getting the better of me and not forgetting Ryan and Alfie who I didn't meet but who fed me the most delicious meals. I did mistakenly refer to my room on the ward as a hotel as the location is simply stunning. I will be back for phase II as soon as I am able. Highly recommend.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience with my breast…

My experience with my breast augmentation was 10/10. James was amazing of course, made me feel at ease with his calmness haha!! I would recommend woodmedispa to anyone, the nurses were fab and the food unreal! Thank you all.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Friendly Staff throughout

Friendly Staff throughout, Thankyou

I stayed the nite, and the staff were ever popping there heads in to see i was ok, which was nice

can recommend the omlettes

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing results and amazing care

I recently had a procedure and wanted to share how positive my experience has been from start to finish. From the very first consultation, I felt listened to, well-informed, and completely at ease. The entire team demonstrated a high level of professionalism and genuine care.

A special mention has to go to the nursing staff, who were absolutely outstanding. They were incredibly friendly, approachable, and always happy to answer any questions I had—no matter how small. Their reassurance and kindness made a huge difference, especially on the day of the procedure and during recovery. It’s clear they truly care about their patients’ comfort and wellbeing.

The aftercare has also been excellent, with consistent follow-ups and clear guidance that helped me feel confident throughout the healing process.

Overall, I couldn’t be happier with my experience and results. I would highly recommend Wood Medispa to anyone considering treatment—they really go above and beyond to make you feel supported every step of the way.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Breast Reduction? Look no further...

I have nothing but positive things to say about my experience at Wood Medispa.
Firstly, I visited for a consult on recommendation and I was sold from my first meeting with James. He made me feel so completely at ease and I had complete confidence in him and his work.
Nothing was too much trouble and he was available to discuss the smallest details with me when I was having a mini panic before surgery.
More importantly. The results. I am THRILLED and since having my breast reduction, it has amazed me how many people have piped up saying that James had been there surgeon also! Which just speaks volumes about how highly regarded he is.
My stay at the hospital was perfect, and don't get me started on the food. NHS hospital food this is not (god bless the NHS of course)
And every single member of staff was exceptional - special mention to the gorgeous nurses that looked after me post op and I salute James and Will for my fantastic breasts. I feel 25 again (well, my boobs do)
Next up facelift.. joke (but when I do it'll be James performing it thats for certain)

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic care

Fantastic care. Experienced staff. Everyone was very professional, friendly. Best surgeon ever. Amazing food and after care.Highly reccomend.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

I went in for a deep plane neck…

I went in for a deep plane neck facelift and chin implant, fully expecting a slightly daunting experience. Instead, it felt more like being handled by people who quietly know they’re very good at what they do.

The surgeon had that rare combination of precision and restraint, no overselling, no theatrics, just clear reasoning and a plan that actually made sense. The team struck the perfect balance between professionalism and warmth, which made the whole process far less intimidating than I’d imagined.

Recovery wasn’t exactly a spa break, but it was well managed and never felt chaotic or uncertain. Every stage felt considered. Wood is just an amazing zen place to be, the grounds food, ambiance, wonderful.

The result is the real highlight, refined, natural, and just structured enough that people notice something’s improved without quite knowing what. Exactly what I wanted, James truly is gifted, the team were amazing.

A thoughtful experience, a subtle upgrade, no regrets, only better angles. My daughter had a breast lift and is very delighted to Thank You, TEAM WOOD xxxx

30 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a full “mummy makeover” …

I had a full “mummy makeover” including a tummy tuck, diastasis recti repair, hernia repair, as well as a breast lift and augmentation with James McDiarmid, and from my very first consultation, I knew I was in safe hands.
On arrival for surgery, I was understandably a little nervous, but every single person I encountered put me completely at ease even the receptionist, who kindly lit a log fire while we waited, which was such a thoughtful touch. The theatre team were equally reassuring, helping calm any last-minute nerves with their warmth and professionalism.
My stay on the ward was just as impressive. The care was outstanding, and I have to give a special mention to Zoe and Holly, who were incredibly kind and attentive, always checking in and making sure I was comfortable. They even made me a delicious coffee with toffee syrup, which quickly became my favourite little treat!
I stayed for two nights, and I genuinely didn’t want to leave... the food alone was second to none.
Now, at 6 weeks post-surgery, I’m healing really well and absolutely thrilled with my results. My confidence has completely returned, and I feel like myself again. It’s truly been life-changing, and I’m so grateful to Mr McDiarmid for his skill and care.
I wouldn’t hesitate to recommend this team to anyone considering similar surgery.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

What a wonderful experience at WoodMediSpa

What can I say about James McDiarmid at the WoodMediSpa - just don’t go anywhere else! I had such a fantastic experience from start to finish and travelled nearly 3 hours to come here specifically because of the reputation. I had a full tummy tuck with breast lift and stayed in for 2 nights. First of all the theatre staff were just wonderful - Hilary, Bella, Kevin and Louis and really put me at ease. The staff on the ward specifically Holly and Zoe just were so lovey and made the whole experience extra special. The food was out of this world and I’ll be honest when it was time to leave after the second night I didn’t want to be discharged. Mandy was also so helpful when booking everything and communicating via email. The results of my operation are just life changing and the recovery was so smooth and I really feel that’s down to the expertise of Mr McDiarmid. Thank you so much!

9 December 2025
Unprompted review
Rated 5 out of 5 stars

I have recently recovered from a…

I have recently recovered from a brachioplasty (Arm Lift ) and Ear lobe repair and reduction with James Mc Diarmid at Wood Medispa it’s early days in my recovery but I’m delighted with my results so far !
This is the third time that James has operated on me and I would recommend him to anyone ! His attention to detail is outstanding, he explains everything in a calm reassuring way and puts you fully at ease.
The team at Wood are so kind and attentive, nothing is too much trouble any questions or concerns I had were always answered quickly and treated promptly.
I only wish I had more time to try the wonderful food offerings as the menu looked incredible !
If I could give more than 5 stars I definitely would !

4 February 2026
Unprompted review
Rated 5 out of 5 stars

James has changed my life

James has changed my life, he’s such an amazing surgeon. The whole team at Wood MediSpa are fantastic, so caring, kind and friendly. You feel like you are in a five star hotel. Thank you.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer care attention 1st class

Service /staff /excellent from start to finish
I was very nervous and apprehensive about my co2 procedure , but everything and everyone made me feel at ease the nurses are lovely
Wood Medi spa is amazing
Mr James Mcdiarmid is fantastic,so clever and kind , I’m absolutely thrilled with the results

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent care from start to finish…

Excellent care from start to finish from all staff - service and care was perfect, nursing staff amazing, and food was delicious. Can't recommend highly enough. Would definitely come back here if I needed or wanted to! Thank you all.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I had a tummy tuck and liposuction procedure with James McDiarmid at the beginning of the year. The care I received whilst I was waiting for my surgery and the post operative care was fantastic, both from James and the nursing team. Everyone raves about the food and it definitely lives up to the hype, with a variety of delicious meals to choose from. I had a minor post surgery complication following my discharge and I was booked into see James without hesitation. I have been very impressed with the regular follow up appointments and have recommended James and the Wood Medispa team to several people.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Better than I could have dreamed of!

The team at Wood Medispa were fantastic from start to finish! James Mcdiarmid did a fantastic job on my breast reduction and my results exceeded my expectations. The nursing staff were phenomenal! Special mention to Zoe and Alpha, they are two of the kindest people I have ever met! Nothing was too much trouble and they took time to get to know me personally helping me feel at ease!
Thank you so much again!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Four weeks after my tummy tuck and…

Four weeks after my tummy tuck and breast augmentation, I can honestly say I’m absolutely thrilled with my results. The outcome has exceeded all expectations everything looks incredible, and the scarring is minimal.

From start to finish, the entire experience has been exceptional. The care I received before surgery, during my stay, and throughout recovery has been outstanding. The aftercare in particular has been second to none, and I've always felt supported and well looked after.

I’ve already shared my before-and-after results with so many people because I can’t stop talking about how amazing the whole journey has been. And I have to mention the surroundings too... the grounds are beautiful, the rooms are lovely, and the food… the food was genuinely fantastic! Even my allergies were catered for with no questions or issues !

I truly can’t recommend this experience highly enough, it has been better than I ever imagined. I’ll definitely be returning in the near future for further procedures to complete my weight loss journey, and I’m already looking forward to it.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Implant removal and reduction

Implant removal and reduction.
Amazing experience. Amazing results -
History - I had IVF to have my child many years ago and the hormone drugs accelerated by cup size quite dramatically - so in 2007 James McDiarmid performed a breast augmentation procedure I requested. His attention to detail was amazing to ensure I was in proportion rather than overboard and I have been more than happy over the years .....
But at 57 I decided I would remove them and have a breast reduction, so he was the best choice for my return. I am so happy with the results - he is so experienced and seems to have an eye for what you should look like. This was 2 weeks ago - I was instantly happy and although not recovered fully, I can wholeheartedly say from the point of consultation at Wood Medispa - the whole experience was outstanding, from the receptionists to the nurses (Holly, Alpha, Sam, Julie and Keeley) who looked after me so well - nothing was too much trouble especially when you drink as much tea as I do ! to the chefs - Ryan and Alfie - the food was perfect - I chose light bites after surgery but there was a more elaborate cuisine if you wanted it, to the best breakfast ever - you'd think you were in a 5 star hotel.. The surroundings are awesome and follow up care is second to none - My advice is don't look anywhere else and if you are on a budget as such you will be surprised how reasonable it is. Thanks everyone. Traci

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Two weeks after my breast reduction at…

Two weeks after my breast reduction at Wood Medispa, I am delighted to share that my experience exceeded all my hopes and dreams. From the instant I stepped in, I felt completely relaxed and exceptionally cared for.My surgeon, James, was remarkable—his professionalism, compassion, and expertise were beyond compare. I felt assured and secure in his hands right from the start. The entire team, including Zoe, Holly, and Julie, along with everyone else, were equally extraordinary. Their warmth and genuine concern provided a safe and supportive environment throughout my stay.The meals were astonishingly delightful, surpassing all my expectations and becoming a major part of my recovery highlights. The chefs should be immensely proud of their work; they’ve set a standard that eclipses some restaurants!Even at this early stage of healing, I am utterly overjoyed with the results. The transformation has moved me deeply, filling me with immense gratitude. After so many years, achieving this means the world to me, and words can hardly capture that.This uplifting experience was so positive that I wish I could relive it. My heartfelt thanks to everyone at Wood Medispa for orchestrating such a special and life-changing journey.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Acne scar treatments

I’m having continued treatment at wood MediSpa with Dr Yusur Al-Nuaimi for deep acne scars (and some cyctic acne treatment). I’ve been seeing Yusur for about 18 months with plans into next year.

Yusur and the rest of the team (assistants (I mostly see Ella) and receptionist staff (I mostly see Rachel)) have been amazing over the past 18 months.

I have had a mixture of treatments and I am seeing some improvements to my scarring, it’s been a long journey and it’s certainly not over yet but I can tell that there is a lot of care from them about my results, and my comfort! I ask a lot of questions and Yusur takes the time to answer them all.

Wood medi spa is a beautiful place for private treatment and I’m really happy going there!

3 December 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look