Dermatica Reviews 

Products have a shelf life of 3-4 months but Dermatica will charge you and send you new product every 30 days and create admin for you to amend the shipment dates each time. It is a money grabbing and opportunistic business model. I am annoyed to be cancelling my subscription but I have had enough of paying for product I cannot use, and they are unwilling to refund me. I have been a customer for over 2 years but will now find another provider. It is a real shame.

So far so good - 6 weeks in and skin is adapting nicely and starting to see a real glow to my skin

I truly believe these products made my skin worse. I was always told I look around 10 years younger I’m 38. Their products are way too harsh and disruptive to the skin barrier. I’ve never been so embarrassed on pictures. I’ve never seen a picture so bad that I have to delete it off the internet. My skin on my forehead is saggy now. It looks awful and I wish I hadn’t have tried it. I’m trying to get my skin back to how it was. The pigmentation from pregnancy has not gone after months of using their products which burn your skin and cause inflammation.

Amazing customer service! My order was missing, but once I contacted customer service, they were quick to send out a new order at no cost. They clear and kind communication

My face is in red painful marks, such a rubbish product

There knowledge and helpfulness is second to none, i have had a couple of questions and they have been answered very quickly.

I noticed a difference in my skin texture and appearance within the first week using the 20% Azelaic acid formulation. I placed an order for another 20% and 15% but only the 20% came. I heard back from customer service within the hour of contacting them via email. Dermatica Customer Care Team was amazing (Sarah,Tiffany and Helen) with making sure they sent the missing item. 10/10

I’ve been using dermatica now for 4 months I feel I’ve seen fab improvement in my skin.
It’s such a great investment in your skin be committed it’s well worth it!
Thank you dermatica x

I love that Dermatica is such an easy way to access dermatologist & higher grade, prescription skincare. Having it arrive in the post & all adjustments can be just made with a few clicks & the team remind you to monitor your progress + any tweaks. Just a great system & a product that actually works wonders! I couldn't be without it for my melasma.

Treatment is easy. I personally never had the irritation or skin peeling they say can happen. Im on my 3rd month not seeing much result as of now but know it takes time. My subscription is very easy to manage no problems and they check periodically on your progress to see if any changes need to be made. The price is very reasonable and you get it every 2 months

I was pleasantly pleased with how effective and quickly this product worked for me! I had hyperpigmentation and dry skin. After a week, my face was looking better than ever! I highly recommend this product!

It’s only been a month but I’ve seen my skin magically transform and the products have been perfect. No issues with dryness or irritation just a fabulous glow. Super happy and can’t wait to see what happens in month 2. I Love my almost 51 year old glowing skin

I had a really great experience with Dermatica. After I explained that my skincare formula was accidentally misused by my sibling and finished earlier than expected, their team was super understanding and helpful. They replaced my formula free of charge, no hassle at all.

The customer service was kind, professional, and quick to respond you can tell they genuinely care about their customers, not just the subscription. The whole process was smooth and stress-free.

Really impressed with the team and the way they handled the situation. Highly recommend Dermatica

It’s always a great experience speaking with the Dermatica team. They provide personalised advice, and are very thorough and friendly. I have recently spoken with Hasib and Gina and I really feel as though they care, no matter how many times I ask a question.

Superb products; I can honestly say my skin has never looked so good. Recommended without hesitation.

Very satisfied with my results so far. Lovely products to use leaving skin feeling soft.

Truly an awful company to deal with, with some of the worst customer service I’ve ever come across. This will be my second time cancelling the subscription due to problems with my order, and despite contacting their customer service on 2 different platforms, I received absolutely no reply. Skin + Me are a much better company to deal with… I’m now £24.99 down, no product to show for it and no help from their customer service. It’s appalling really. I’d love to know how to make a formal complaint.

A product that really worked for me after trying to find any real lasting relief over many years. This is miles ahead of the competition.

So helpful when need to