Derek's Toy Barn Reviews 

215
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and cheap delivery, often noting that items arrived quickly and were well-packaged. Many also appreciate the competitive prices and the excellent quality of the products received. Reviewers frequently highlight the great service, including thoughtful touches like personalized thank you cards and small bags of sweets, which made them feel valued. The communication is also noted as great, with some people receiving refunds for combined shipping on separate orders.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and fast delivery... See more

Product

Users describe positive interactions with the product, often praising the great quality and fair prices, with... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent overall... See more

Price

People report positive experiences with price, consistently finding good and competitive prices for items.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant Company ! Stumbled on them by mistake but so glad I did ! Customer Service was brilliant and updates provided when requested, nothing seemed to a problem. Item was shipped when I was... See more

Rated 5 out of 5 stars

Preordered a few things back in September. I was concerned they wouldn't arrive before Christmas. The guys at Derek's Toy Barn sent out all the stuff that arrived first (at a delivery loss to themselv... See more

Rated 5 out of 5 stars

Absolutely Fabulous! Competitive prices and very fast delivery. Clear, concise emails AND a packet of skittles with a thank you note! How cool is that. Such a lovely personal touch. Definitely recomme... See more

Rated 5 out of 5 stars

the website is very easy to navigate, the purchasing is also easy to use and the prices are fair. delivery was excellent and i thought the thank you card and sweets were very thoughtful, such a good e... See more


Company details

  1. Toy Store

Written by the company

Small independent store dealing in new and used toys and collectables.


Contact info

4.9

Excellent

TrustScore 5 out of 5

215 reviews

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1-star

Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(215)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived on time and in good condition…

Arrived on time and in good condition with a great message in the box and some sweets! Great service!

13 August 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Hey Jenny. Thank you for your order and leaving a review. SHHH don't tell everyone we give out free sweets ;). Many thanks, Owen.

Rated 5 out of 5 stars

Above and beyond!

I’ve been looking everywhere for a certain size protector for an action figure in America. I couldn’t find one until I found Derek’s Toy Barn. For international shipping my package arrived extremely quickly and well packaged. They went above and beyond and I couldn’t be happier. Highly recommend you won’t be disappointed.

14 August 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Hey Michael! Again, thank you so much for your order. We are ecstatic everything went as planned. Many thanks, Owen.

Rated 5 out of 5 stars

Would recommend

I’ve ordered from Derek’s Toy Barn twice now for hard to find wrestlers for my son. Items have been received quickly and as described for a fair price. I’d definitely recommend!

2 July 2023
Rated 5 out of 5 stars

Thank you for a fast delivery

Thank you for a fast delivery, the wrestlers I got is for my son birthday in 2 weeks time.

Definitely buying more for his Christmas he now wanting the girl wrestlers haha 😄

I'm sure you will see my name pop up soon enough again.

Once again thank you for being an amazing company, so thankful I came across your website when I was looking for sting. Keep being the best company and I look forward to ordering more from your website 😊❤️

24 March 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Hey Michelle! Brilliant stuff, wish your son a happy birthday from us at Derek's! I'm sure we will be getting plenty of women wrestling figures between now and Christmas. There are some great figs on the horizon. Many thanks, Owen.

Rated 5 out of 5 stars

Ordered gifts for Mother’s Day

Ordered gifts for Mother’s Day, great price and amazing delivery speed with a personalised note based on what I ordered! Definitely recommend!

13 March 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good afternooon! We appreciate that you given us a chance and happy you are satisfied with your order. We have Duff on the way to complete the set :). Many Thanks, Owen.

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery. Loved the personal touch of a hand written thank you note inside the parcel.
Great service would highly reccomend 🙂

23 March 2023
Unprompted review
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Afternoon Lisa. Sweet! We are always happy to hear orders go through without any issues. We hope to see your name appear on an order sheet in the future. Many thanks, Owen.

Rated 5 out of 5 stars

Fast delivery, good communication

Very fast delivery, personal touch and good communication, highly recommended

27 February 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good Afternoon Darren. Awesome! thank you very much for leaving this review. Hopefully your name will pop up on our order list in the future. Many Thanks, Owen.

Rated 5 out of 5 stars

Excellent service

Excellent service, and quick delivery!

8 February 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Afternoon Susan. We really appreciate that you have taken the time to leave this review. Many Thanks, Owen.

Rated 5 out of 5 stars

Quick delivery, good service

Will definitely use again. Delivery was really fast and item was well packaged. The note was a nice touch :)

3 February 2023
Derek's Toy Barn logo

Reply from Derek's Toy Barn

Good afternoon Lauren, Thank you for taking the time to leave this review, its greatly appreciated. Many thanks, Owen.

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