Dentaprime UK Dental Implant Clinic Reviews 

2,529
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 444 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, professional, and helpful staff, who made them feel comfortable and at ease. Many highlight the amazing service and treatment, noting the efficiency, cleanliness, and exceptional clinical skills. Reviewers are particularly happy with the final product, which transformed their smiles, allowing them to eat properly and feel confident. However, some customers noted concerns regarding pricing, with treatment sometimes exceeding budgets or incurring unexpected additional costs. A small portion also felt customer service and communication were inconsistent, citing poor service and conflicting information.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting their friendliness, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the level of service... See more

Price

Reviewers highlight ambiguous aspects of price, with many expressing dissatisfaction over unexpected costs... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers expressing significant... See more

Product

Customers consistently note ambiguous experiences with product quality and durability. While some reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's a truly unique experience. A well oiled machine. After reception, a trip upstairs to the waiting area to be met with a team member and a pad to check details etc. Next an examinatio... See more

Company replied

Rated 5 out of 5 stars

A truly professional & modern set up, as soon as you walk into the building your met with the reception ladies who will keep you up to date with on the day timings. I'm really happy with the level of... See more

Company replied

Rated 5 out of 5 stars

Just finished my final check up after having implants and couple of crowns. I can smile now with no embarrassment and have received multiple compliments about my new teeth.

Company replied

Rated 5 out of 5 stars

Amazing efficient...friendly..extremely clean practice...the service is amazing here...it starts at the reception and continues right through the practice..i would recommend anyone who is serious and... See more

Company replied


Company details

  1. Dental Implants Periodontist
  2. Dental Clinic
  3. Dentist
  4. Denture Care Center

Written by the company

Our mission at Dentaprime UK is to make high-quality dental implant solutions affordable for anyone in the UK! Our state-of-the-art dental clinic situated in Stratford, London. We offer affordable first-class dental implant treatment at the heart of the UK. You no longer need to travel to Hungary, Poland or Turkey to get a dazzling smile that will not cost an arm and a leg. What you get by choosing Dentaprime: - If the bone density allows it you get fixed teeth over implants within 24 hrs; - Fixed teeth in your mouth, not in a glass - no more wobbly dentures; - Smile again with confidence - Eat your favourite foods without pain - Save up to 70% of your dental treatment compared to other private UK dentists; - Treatment in London, UK - no need to travel abroad anymore.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,529)

445 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The whole experience was professional…

The whole experience was professional and all of the staff were brilliant

21 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Stuart,

Thank you for your fantastic feedback! We’re delighted to hear that your whole experience was professional and that all of our staff were brilliant. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish... Great customer care
Attention to detail is on point and i couldn't recommend high enough

20 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Kellie,

Thank you for your fantastic feedback! We’re delighted to hear that you had an amazing experience from start to finish and felt well supported by our customer care. Your kind words about our attention to detail mean a lot to us, and we truly appreciate your recommendation.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, no problems I'm happy with everything!

19 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Peter,

Thank you for your fantastic feedback! We’re delighted to hear that you had a fantastic experience and that you’re happy with everything. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 4 out of 5 stars

Good stuff and professional service…

Good stuff and professional service from jems and krista

19 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Mohamed,

Thank you for your fantastic feedback! We’re delighted to hear that you received professional service from James and Krista. We’ll be sure to pass on your kind words to them.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Great service very helpful wonderful…

Great service very helpful wonderful people

19 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Owen,

Thank you for your fantastic feedback! We’re delighted to hear that you found our service great and our team very helpful. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

Misleading !

Misleading !
Multiple times confirmed over the phone and WhatsApp chat that a single implant would cost £1080. But after paying £124 for a screening and visiting clinic they asked for £2,000. Complete dishonesty and misleading with customers.

5 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Hassan,

Thank you for taking the time to share your feedback. We’re sorry to hear that you felt misled and disappointed by your experience, and we understand how frustrating this must have been.

We aim to be transparent when discussing pricing and treatment options. Quoted figures provided prior to a consultation are indicative and can only be confirmed following a full clinical assessment, as treatment needs may vary depending on individual circumstances identified during examination and imaging. We regret if this was not communicated as clearly as it should have been.

We take concerns like yours seriously and would welcome the opportunity for a senior member of our team to review your case and the communications you received. If you are willing, please contact us directly at service.uk@dentaprime.com
, including your full name and any relevant details, so we can look into this further.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Excellent service

I can't recommend Dentaprime highly enough. They have transformed my smile, all the staff are completely professional,the complex dental work PAIN free. They should be rightly and justly proud of the work they do. 5 stars.

9 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Simon,

Thank you for your fantastic feedback! We’re delighted to hear that you’re so happy with your transformed smile and that the treatment was professional and pain free. Your kind words mean a great deal to our whole team, and we truly appreciate your recommendation.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Amazing customer care

Amazing customer care, very happy got my finals next week looking forward to it

13 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi MOT,

Thank you for your fantastic feedback! We’re delighted to hear that you’re very happy with the customer care you’ve received and that you’re looking forward to your finals next week. We wish you all the best and look forward to seeing you again soon.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Great service!!

13 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Lee,

Thank you for your fantastic feedback! We’re delighted to hear that you experienced great service. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Just had the fitting for the try outs…

Just had the fitting for the try outs of my final restoration.
As always it's been a pleasure to visit.
All the staff, from reception to dental staff, are lovely people.
They make you feel welcome and relaxed.
I would highly recommend coming here for any dental treatment needed.

13 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Lisa,

Thank you for your fantastic feedback! We’re delighted to hear that your try-out fitting went well and that, as always, you felt welcomed and relaxed by our team. Your recommendation truly means a lot to us, and we’re grateful for your continued trust.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Happy with the treatment and the staff…

Happy with the treatment and the staff top quality.

13 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Kenneth,

Thank you for your fantastic feedback! We’re delighted to hear that you’re happy with your treatment and found our staff to be top quality. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Very friendly staff very competitive…

Very friendly staff very competitive prices. Would definitely recommend

13 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Mark,

Thank you for your fantastic feedback! We’re delighted to hear that you found our staff very friendly and our prices competitive. Your recommendation truly means a lot to us.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

James hoare has been brilliant always…

James hoare has been brilliant always welcoming and working with a smile!

13 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Mr S,

Thank you for your fantastic feedback! We’re delighted to hear that James Hoare has been brilliant, always welcoming, and working with a smile. We’ll be sure to pass on your kind words to him.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Really good staff really efficient and…

Really good staff really efficient and you feel looked after!

13 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Ceri,

Thank you for your fantastic feedback! We’re delighted to hear that you found our staff really good, efficient, and that you felt well looked after. Your kind words mean a lot to us.

Best regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

Piss poor company was told to get…

Piss poor company was told to get medical letter from hospital so I could proceed with treatment which I got saying I could go ahead only for this joke of a company saying I had to wait 2 years giving me the run around!

13 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Heath,

Thank you for taking the time to share your feedback. We’re sorry to hear how frustrated and disappointed you feel about your experience and the outcome of the process.

We understand how upsetting it can be to feel given conflicting information, particularly after taking steps such as obtaining medical clearance. This is not the experience we aim to provide, and we regret that you felt you were given the run around.

We take concerns like yours seriously and would welcome the opportunity for a senior member of our team to review your case and clarify the situation properly. If you are willing, please contact us directly at service.uk@dentaprime.com
, including your full name and relevant details, so we can look into this further.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Very helpful and friendly staff.

12 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Graham,

Thank you for your fantastic feedback! We’re delighted to hear that you found our staff very helpful and friendly. Your kind words are greatly appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Brilliant as always!

12 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Rajesh,

Thank you for your fantastic feedback! We’re delighted to hear that your experience was brilliant as always. Your continued support is truly appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

James is lovely always makes you smile…

James is lovely always makes you smile and laugh puts you at ease!

12 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Bailey,

Thank you for your fantastic feedback! We’re delighted to hear that James made you feel at ease and brought a smile to your experience. We’ll be sure to pass on your kind words to him.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Great service!!

12 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Lionel,

Thank you for your fantastic feedback! We’re delighted to hear that you experienced great service. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

Thief

No, I’ve been trying again to stay free and I’ve been trying since 3 November to get my money back so it’s been two months. They are holding my money and now they’re still not getting back to me to let me know when they’re putting the money from my account. I do not understand why they are stealing my money and they’re not giving it back to me in my money and it should be back in my account. I understand they had two weeks of Christmas but now it’s the eighth of January and they should have the money in my account. They should’ve added it in my account the day got back from Christmas but no, they can’t be bothered. They are. I said I wouldn’t trust him as far as.

8 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi,
Thank you for taking the time to share your feedback. We’re very sorry to hear how frustrated and upset you’re feeling about this situation and understand how distressing it is to be waiting for a refund.

We regret that this matter has taken longer than expected and that our communication has not met your expectations. This is not the experience we aim to provide, and we take concerns regarding refunds very seriously.

To allow a senior member of our team to review your case properly and provide you with an update, we kindly ask that you contact us directly at service.uk@dentaprime.com
, including your full name and any relevant details, so we can look into this as a priority.

Kind regards,
The Dentaprime UK Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look