Dentaprime UK Dental Implant Clinic Reviews 

2,533
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 444 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, professionalism, and making them feel comfortable and well-informed. People frequently highlight the high standard of service, noting efficient procedures and exceptional care that often results in transformative, natural-looking outcomes. However, some customers also noted concerns regarding pricing, with several mentioning unexpected additional costs or feeling that services were overpriced. A few other people also felt that communication was inconsistent, experiencing conflicting information, a lack of personalized attention, or delays in receiving final treatments. Additionally, some reviewers reported issues with temporary products.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their kindness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting kindness, compassion, and a high standard of... See more

Price

Consumers find price to be a significant source of dissatisfaction, with many reporting that initial quotes... See more

Customer service

Customers had ambiguous experiences with customer service, with many reporting significant dissatisfaction.... See more

Product

People report ambiguous experiences with the product, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Due to tooth loss, this has been a highly emotional journey for me. One in which I felt great shame regarding the effects of gum disease. Dentaprime I can not recomend highly enough. A service full o... See more

Company replied

Rated 5 out of 5 stars

It's a truly unique experience. A well oiled machine. After reception, a trip upstairs to the waiting area to be met with a team member and a pad to check details etc. Next an examinatio... See more

Company replied

Rated 5 out of 5 stars

A truly professional & modern set up, as soon as you walk into the building your met with the reception ladies who will keep you up to date with on the day timings. I'm really happy with the level of... See more

Company replied

Rated 5 out of 5 stars

Just finished my final check up after having implants and couple of crowns. I can smile now with no embarrassment and have received multiple compliments about my new teeth.

Company replied


Company details

  1. Dental Implants Periodontist
  2. Dental Clinic
  3. Dentist
  4. Denture Care Center

Written by the company

Our mission at Dentaprime UK is to make high-quality dental implant solutions affordable for anyone in the UK! Our state-of-the-art dental clinic situated in Stratford, London. We offer affordable first-class dental implant treatment at the heart of the UK. You no longer need to travel to Hungary, Poland or Turkey to get a dazzling smile that will not cost an arm and a leg. What you get by choosing Dentaprime: - If the bone density allows it you get fixed teeth over implants within 24 hrs; - Fixed teeth in your mouth, not in a glass - no more wobbly dentures; - Smile again with confidence - Eat your favourite foods without pain - Save up to 70% of your dental treatment compared to other private UK dentists; - Treatment in London, UK - no need to travel abroad anymore.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(2,533)

422 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant as always!

12 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Rajesh,

Thank you for your fantastic feedback! We’re delighted to hear that your experience was brilliant as always. Your continued support is truly appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

James is lovely always makes you smile…

James is lovely always makes you smile and laugh puts you at ease!

12 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Bailey,

Thank you for your fantastic feedback! We’re delighted to hear that James made you feel at ease and brought a smile to your experience. We’ll be sure to pass on your kind words to him.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Great service!!

12 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Lionel,

Thank you for your fantastic feedback! We’re delighted to hear that you experienced great service. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

Thief

No, I’ve been trying again to stay free and I’ve been trying since 3 November to get my money back so it’s been two months. They are holding my money and now they’re still not getting back to me to let me know when they’re putting the money from my account. I do not understand why they are stealing my money and they’re not giving it back to me in my money and it should be back in my account. I understand they had two weeks of Christmas but now it’s the eighth of January and they should have the money in my account. They should’ve added it in my account the day got back from Christmas but no, they can’t be bothered. They are. I said I wouldn’t trust him as far as.

8 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi,
Thank you for taking the time to share your feedback. We’re very sorry to hear how frustrated and upset you’re feeling about this situation and understand how distressing it is to be waiting for a refund.

We regret that this matter has taken longer than expected and that our communication has not met your expectations. This is not the experience we aim to provide, and we take concerns regarding refunds very seriously.

To allow a senior member of our team to review your case properly and provide you with an update, we kindly ask that you contact us directly at service.uk@dentaprime.com
, including your full name and any relevant details, so we can look into this as a priority.

Kind regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

Avoid this place at all costs

Avoid this place at all costs

Thank me later.

I won’t waste my time on how I’ve been treated, the condescending attitude, extra costs, goal posts being moved, this company has to be the biggest scam
Don’t let the glitz and glam fool you.
One person says one thing another says something else.
I’m mentally drained, emotionally exhausted and still waiting since sept for my bridge.

8 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Marcus,
Thank you for taking the time to share your feedback. We’re very sorry to read how distressed and exhausted you’re feeling and regret that your experience has left you so dissatisfied.

We understand how upsetting it can be when expectations are not met and when communication feels inconsistent. This is not the experience we aim to provide, and we are sorry that you feel let down by the process and the time involved.

We take concerns regarding treatment timelines and communication very seriously and would welcome the opportunity for a senior member of our team to review your case in detail. If you are willing, please contact us directly at service.uk@dentaprime.com
, including your full name and any relevant reference details, so we can look into this further.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Very good service from James hoare

Very good service from James hoare

8 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi,
Thank you for your fantastic feedback! We’re delighted to hear that you received very good service from James Hoare. We’ll be sure to pass on your kind words to him.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Really great service from James hoare.

8 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Terry,
Thank you for your fantastic feedback! We’re delighted to hear that you received really great service from James Hoare. We’ll be sure to pass on your kind words to him.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

I came in 3 days straight everything…

I came in 3 days straight everything went smooth and very efficient and the end result is great!

7 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Andy,
Thank you for your fantastic feedback! We’re delighted to hear that everything went smoothly and efficiently over your visits and that you’re pleased with the end result. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Extremely good dental clinic very…

Extremely good dental clinic very professional!

7 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi,
Thank you for your fantastic feedback! We’re delighted to hear that you found our clinic extremely good and professional. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, excellent customer service.

7 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Martin,
Thank you for your fantastic feedback! We’re delighted to hear that you found our staff friendly and that you experienced excellent customer service. Your kind words mean a lot to us.

Best regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking
Tried to move my appt after my mother was taken ill over the weekend sent numerous messages no one got back to me. Then eventually I was told they wanted prof from the Hospital my Mum had been taken ill , absolutely disgusting my Mum is 84 years old and very frail and lives alone as if I would lie to change an appointment. Asked to speak with a manager and was told no Manager available this is company policy. No chance I would deal with these scammers again !

5 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi,

Thank you for taking the time to share your feedback. We’re very sorry to hear about your mother’s illness and understand how upsetting and stressful that situation must have been for you.

We regret that you felt unsupported in your attempts to reschedule your appointment and that our communication did not meet your expectations. This is certainly not the experience we want anyone to have, especially during difficult personal circumstances.

We take concerns like yours seriously and would welcome the opportunity for a senior member of our team to review what happened. If you are willing, please contact us directly at service.uk@dentaprime.com so we can look into this further.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Good and friendly service.

5 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Stephen,

Thank you for your fantastic feedback! We’re delighted to hear that you found our service good and friendly. Your kind words are very much appreciated.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Really great service from James and…

Really great service from James and krista!

5 January 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Chris,

Thank you for your fantastic feedback! We’re delighted to hear that you received really great service from James and Krista. We’ll be sure to pass on your kind words to them.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

I completed my treatment for 2 implants…

I completed my treatment for 2 implants in August 2025.
I was blown away by the facilities and highly recommend.
Happy clients and thanks to the team for everything.

8 August 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Kashmira,

Thank you for your lovely feedback! We’re delighted to hear that you were impressed by our facilities and happy with the outcome of your implant treatment. Your recommendation means a great deal to us, and we’ll be sure to share your thanks with the team.

Best regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

Always interesting to read reviews of…

Always interesting to read reviews of people's experiences, especially when expecting to spend 16000+
Soooooooo many shocking reviews for this company, needless tosay... I won't be investing.
Reccomdation... Get some Integrity.

28 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi David,

Thank you for taking the time to share your thoughts. We understand that choosing dental treatment is a significant decision, particularly when it involves a substantial investment, and it’s natural to carefully review feedback beforehand.

While we regret that the reviews you read led to a negative impression, we remain committed to transparency, patient care, and continuous improvement. Many of our patients also share positive experiences, but we recognise that every concern raised is important and helps us review how we can do better.

If you would ever like to discuss treatment options, pricing, or have any questions directly, our team is always available to provide clear and honest information at service.uk@dentaprime.com

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Friendly, professional - and great results

I've now completed my treatment with Dentaprime and from start to finish it was superb. The premises and equipment are ultra modern and hi-tech, and all the staff are friendly, professional and give you total confidence. 18 months ago I was scared of dentists and had several rotten and broken teeth. Now I am much more relaxed about having dental work done, and my dental problems are sorted.

7 October 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Phil,

Thank you so much for sharing your experience. We’re delighted to hear that your treatment journey with us has been such a positive one and that it helped you feel more relaxed and confident about dental care.

It’s wonderful to know that the modern facilities, technology, and support from our team made a real difference and that you’re now enjoying the results of your treatment. Thank you for trusting us with your care and for your kind words.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Really happy so far great facilities…

Really happy so far great facilities and the staff made me feel really comfortable.

19 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Steve,

Thank you for your great feedback! We’re delighted to hear that you’re happy so far, enjoyed our facilities, and felt comfortable with our team.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

DR soroush is really great at what he…

DR soroush is really great at what he does really makes you feel relaxed and amazing patient care team to.

18 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Kenroy,

Thank you for your great feedback! We’re delighted to hear that Dr. Soroush helped you feel relaxed and that you experienced such strong patient care from the team. We’ll be sure to pass on your kind words.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Really excellent dental practice

Really excellent dental practice, I have recommended some of my family and friends and they are all happy to 5 stars no complaints.

18 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Vijay,

Thank you for your fantastic feedback! We’re delighted to hear that you’ve had such a positive experience and that your family and friends are happy too. Your recommendation and 5-star support mean a great deal to us.

Best regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

James hoare and Dee gave great customer…

James hoare and Dee gave great customer service!

18 December 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Hi Luke,

Thank you for your great feedback! We’re delighted to hear that James and Dee provided excellent customer service during your visit. We’ll be sure to pass on your kind words to them.

Best regards,
The Dentaprime UK Team

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