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DENTAKAY DENTAL CLINIC Reviews 1,154

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and helpfulness, noting that the team goes above and beyond to ensure comfort and satisfaction. Many people highlight the exceptional service, including well-organized transportation, comfortable accommodations, and clear communication throughout their treatment. The quality of the dental work is frequently described as excellent, with many consumers expressing delight with their new smiles and the pain-free procedures. However, some customers also noted issues with service coordination, experiencing long waiting times for appointments or transfers. A few other people also felt that the pricing for additional services was not always transparent or that the initial quotes changed upon arrival. There were also occasional reports of product quality issues, such as veneers falling off or crowns being ill-fitting, and some dissatisfaction with hotel arrangements on return visits.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the excellent service,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Price

Customers had ambiguous experiences with price. Many reviewers report significant price increases upon... See more

Quality

Users describe ambiguous interactions with quality. Many customers express satisfaction, praising the natural... See more

Product

People report ambiguous experiences with the product. Many customers express significant dissatisfaction,... See more

Based on these reviews

Rated 5 out of 5 stars

The service provided a car pickup from hotel to clinic and back to hotel for each appointment. The team at Dentakay are so helpful, each and every one. I had the same Dr from the very first appointmen... See more

Company replied

Rated 5 out of 5 stars

From the minute I turned up Antalya to the minute I was dropped back to the airport , the service was exceptional. Mehmet my dentist is a genius , the work care and attention was world class. I... See more

Company replied

Rated 5 out of 5 stars

After being quoted upwards of £30,000 to have my teeth sorted in the uk I opted for Dentakay. Needless to say the overall cost was much cheaper and the service was genuinely nothing short of fanta... See more

Company replied

Rated 5 out of 5 stars

Professional operation from the original contact, made us feel at easy and all arrangments were very well synchronised. We both ended up with great teeth which we are so pleased with. I can actually w... See more

Company replied


Company details

  1. Cosmetic Dentist
  2. Dental Clinic
  3. Dental Implants Periodontist
  4. Dentist
  5. Denture Care Center
  6. Teeth Whitening Service

About DENTAKAY DENTAL CLINIC

Written by the company

Dentakay was founded in 2009 by Dr. Gülay Akay and, ever since, has been nothing short of a safe haven for patients with all kinds of concerns in medical and cosmetic dentistry.

Dentakay was founded in 2009 by Dr. Gülay Akay and, ever since, has been nothing short of a safe haven for patients with all kinds of concerns in medical and cosmetic dentistry.

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Dentakay Dental clinic

Written by the company

A natural new smile crafted individually for you!

Contact info

Get your free dental consultation!

Get a treatment plan directly on WhatsApp!


4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

I just want to say the clinic was…

I just want to say the clinic was clean!Very Profesional Dentist!Modern Equipment and very good staff!Good job good result!

26 January 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear Arnel Ragudo Raquel,

We're happy to hear that you found our clinic clean and professional, with modern equipment and a good team. We appreciate your positive feedback and are glad you had a good result!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

I went to dentakay Clinic in Istanbul

I went to dentakay Clinic in Istanbul. The process was easy and smooth.
The implant was done with high professioncy, and with no pain. Even I was provided with the proper medicements after the operation was done.
I am glad that I choose this clinic, and I will be back soon for any further treatments.
Thank you

23 January 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear Mohammad,

We're happy to hear that your experience in Istanbul was easy and smooth. We're glad the implant procedure was professionally done and pain-free, and that you received proper medication. Thank you for your positive feedback; we look forward to seeing you again.

Warm Regards,
The Dentakay Team

Rated 1 out of 5 stars

High-quality dental work, but issues with pricing and logistics

Final Version (Includes Transfer Delay)
​Rating: ⭐⭐⭐ (3 out of 5)
​"I recently completed my treatment at Dentakay for 6 E-max veneers on my upper teeth. I am very happy with the physical result and my new smile; the dentist did a great job on the veneers, and they gave me a 5-year guarantee.
​However, the experience was let down by logistics and billing. After my treatment, I was left waiting 2 hours for my VIP transfer just to get back to my hotel.
​Furthermore, the pricing for additional services was very disappointing. I was quoted €350 for whitening only the lower 6 teeth. When it came time to pay, my bank receipt showed I was charged 17,947 TRY. At the current exchange rate, this is approximately €470, which means I was overcharged by €120. Charging nearly €500 for whitening just 6 teeth is much higher than the standard Istanbul market price, and it didn't match the price I was promised.
​Great clinical work, but the management needs to be more transparent with pricing and more reliable with their transport....xx

24 January 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Ms. Anna,

Thank you very much for your kind words regarding the clinical results. We are delighted to hear that you are happy with your new smile and the quality of your dental treatment.

Regarding the whitening charge, we would like to clarify that the agreed price for whitening the lower six teeth was €350. The amount of 17,947 TRY reflects the official exchange rate applied on the day of payment, which can be verified through Google or any reliable currency converter. Even with minor daily fluctuations, the difference would typically be only €1–2, rather than €120.

We have been trying to contact you over the past few days to explain this in detail, as we believe there may have been a misunderstanding, but unfortunately, we have not been able to reach you. We would be happy to review this together for full transparency whenever it is convenient for you.

We also sincerely apologize for the delay you experienced with the VIP transfer and appreciate you bringing this to our attention. Upon checking your transfer records, the full process, including paperwork after your appointment and arranging a driver, took less than 45 minutes. Nevertheless, we are continuously working to improve our logistics to make transfers even smoother in the future.

We hope this clarifies any concerns.
Thank you again for choosing Dentakay.

Best regards,

The Dentakay Team

Rated 5 out of 5 stars

First at all would like to say a…massive thanks to all DENTAKAY staff and a lovely Dr. Dursun Irem Kocatürk she is professional she have big knowledge. She made my life easier! I can smile!!!

First at all would like to say a massive THANKS for all DENTAKAY staff, for how they was treated my visit. I came where I can't smile and walked out with new amaizing smile. Now about my doctor Dr. Dursun Irem Kocatürk how amaizing doctor she is. She did a profesional work with my smile, she is not just lovely doctor but all so person. I can't to THANK her what she did with my smile. A massive THANK YOU for all DENTAKAY staff!
All so I like to mention the best consultan in my entire life Katie Ahmed! Her communication more when 10 out 10 she is amaizing person, she definitely knows her job she sort everything within a minutes doesn't mater it's early morning, late afternoon or even weekend.
All so I like to mention DENTAKAY planing team it's 10 out 10 they highly organised.
All so like some people say they ask for a good review 😡 it's not true. Yes they asked me did I'm happy with treatment and services they provided it's normal. And it's up to me how many stars I will give on my review and what I write!
Ones again CEO Onur Akay, Dr. Gülay Akay THANK YOU for your top service for top treatment all so for 5 star hotel 🙏

24 January 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear Nick Jagminas,

We're happy to hear that you had such a positive experience with our team! We appreciate your kind words regarding the quality of care you received and the professionalism of our staff. It's great to know that you are pleased with your new smile. We thank you for your feedback!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

So far having my implants done am…

So far having my implants done am impressed n service is good

6 January 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear Grace Henry,

We're happy to hear that you are impressed, and we appreciate your positive feedback on our service during your implant procedure.

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Great services and doctors!

Great services and doctors!
A trusted clinic to go for if you need dental treatment!

13 January 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Marius Florin,

We're happy to hear that you had a great experience with our services and doctors. Thank you for trusting our clinic for your dental treatment!

Warm Regards,
The Dentakay Team

Rated 1 out of 5 stars

I put a deposit yet had the work done…

I put a deposit yet had the work done here in America and now they play games about refunding my money.

21 January 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Ms. Hannah,

Thank you for your feedback. We would like to clarify that we are unable to identify any patient or deposit under this name in our records.

Please note that advance payments are fully refundable, provided they meet the refund conditions stated at the time of payment. We never withhold refunds without a valid reason.

To help us assist you promptly, we kindly ask you to contact us directly with your full name or booking details at [+905412008008], so we can review your case and resolve this matter as quickly as possible.

We look forward to hearing from you and addressing this transparently.

Best regards,

The Dentakay team

Rated 4 out of 5 stars

Very well looked after from start to…

Very well looked after from start to finish

19 January 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear Mr Andrew Lowe,

We're happy to hear that you felt well-cared for throughout your experience with us. Thank you for your positive feedback.

Warm Regards,
The Dentakay Team

Rated 1 out of 5 stars

Disgrace

After already leaving a review about the horrific experience we had at DentalCare, I gave them the opportunity, via email, to address my concerns and rectify the situation. Despite this, I have been completely ignored.

My mother is an elderly woman with existing health issues. Since returning from DentalCare, she has been left in significant pain. Her mouth is severely swollen, she is unable to eat, and she is clearly suffering. The lack of aftercare, support, or even basic communication from DentalCare is not only unacceptable but deeply concerning.

To ignore an elderly patient who is in visible distress and pain following dental treatment is, in my view, negligent and shows a complete disregard for patient welfare. If DentalCare believe this level of care and subsequent silence is acceptable, then this matter will have to be escalated further.

I am now left with no option but to pursue this through formal complaints procedures and seek external advice, as my mother’s health and wellbeing cannot be ignored.

IVE ALSO NOW CONTACTED TRUST PILOT AS MY PREVIOUS REVIEW HAS BEEN REMOVED. THERE CLEARLY GETTING THE NEGATIVE REVIEWS REMOVED WHICH IS FALSE ADVERTISEMENT

21 January 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Ms. Georgia,

Thank you for your message. We would like to clarify a few important points.

Firstly, we would like to respectfully note that you have not been ignored. Our aftercare team has already reached out to you and was in contact with your mother; her case has been reviewed with the treating doctor, and appropriate guidance and medication were provided.

Your mother underwent extensive surgical treatment, and following such procedures, pain, swelling, and difficulty eating can be expected during the early recovery period. These symptoms, while understandably distressing, are medically common at this stage. Her situation has been monitored, and the aftercare provided has been in line with standard post-operative clinical protocols.

Concerning Trustpilot, we would like to kindly clarify that we do not have the authority to remove or suppress reviews, nor do we have control over Trustpilot’s moderation processes. Your previous review remains visible on the platform, as does this review. Once we became aware of your feedback, we reached out directly because we genuinely wanted to better understand your concerns.

We fully understand how worrying it can be to see a loved one in discomfort, especially an elderly family member, and please be assured that patient wellbeing remains our priority. We remain available and committed to continuing communication and support to help ensure your mother’s recovery is properly monitored.

Kind regards,

Dentakay Team

Rated 4 out of 5 stars

Professional and clean.

Professional and clean.
A good experience overall.
I have 5 crowns and 19 veneers and i am very happy about the result.
They know what they are doing and how it’s done.
A special thank to Dr. İrem Büyükikiz for executing the all treatment very nicely.

19 January 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear Flavio Mueller,

We're happy to hear that you had a good experience and appreciate the professional and clean environment. We're so glad you are happy with your treatment results. Thank you for your kind words!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

From the minute I turned up Antalya to…

From the minute I turned up Antalya to the minute I was dropped back to the airport , the service was exceptional. Mehmet my dentist is a genius , the work care and attention was world class. I cant do anything but praise Dentakay, I went really nervous , but the whole package from the chauffer, hotel , food , and professional work the whole team have done has definitely exceeded my expectations.

Thank you all, you was amazing.

Best wishes and huge thank you.

Ian cressall

12 January 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear Ian Cressall,

We're so happy to hear about your exceptional experience! It's wonderful that the service, from airport transfers to dental work, exceeded your expectations and made you feel comfortable. We appreciate your kind words and thank you for your trust in our team.

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Would highly recommend Dentakay

This was an excellent experience from my first contact with their customer service team, to when I landed back in the UK. I highly recommend Dentakay - their customer service, organisation, technology and dentists are all second to none. The whole experience was stress free which, given I was traveling alone and having a few days of treatments, i did not expect. My new smile exceed my expectations. Amazing - Dentakay you are fantastic!

12 January 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear Adele Collins,

We're so happy to hear about your excellent experience, from start to finish! It's wonderful that our customer service, technology, and dentists exceeded your expectations and made your journey stress-free. Thank you for your fantastic feedback!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Dental implant and extractions

Exceptional service from a to z, from the airport pick up, clinic, doctors, service team at the clinic and the planning team were all outstanding👏.

10 January 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Barre,

We're happy to hear that you had such a positive experience with our comprehensive services. It's wonderful to know the team made your journey exceptional. Thank you!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Unbelievable service

It's a good service affordable price..good job.just try you will be happy ¡¡¡

14 January 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Rosa Teklay,

We're happy you had a good experience. We appreciate your feedback and are grateful for your time.

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Best decision I ever took

I just came back from Dentakay Istanbul. From start to finish everything exceeded my expectations! They were in continuous contact with me throughout my whole experience, answered every question I had to ask. I was greeted at the airport from the driver which took us to the hotel in a luxurious Mercedes Benz. Dentakay staff were really polite and friendly. The dentist that worked on me was highly skilled and ensured that I was never uncomfortable or in pain. They provided me with antibiotics, pain killers and mouthwash. In 4 days they changed my life completely and gave me a new smile I never dreamed I could have! Without any doubt I recommend them to everyone. Dentakay keep doing what you do, you all are amazing!

5 January 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear Mariah Magro,

We're happy to hear that your experience in Istanbul exceeded your expectations! It's great to know that our team was continuously in contact with you and addressed all your questions. We're glad you enjoyed the transportation, our staff's politeness, and the dentist's skill. Thank you for recommending us!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

F Hoxha

November 2025 was my first visit to Dentakay Istanbul . I am very happy that I chose Dentakay. I was treated like a star. Everything was perfect, from the flight to the hotel and from the hotel to the clinic. All the staff were at the highest levels from the doctors to the nurses. I have not finished the treatment yet, I need a second visit but I am very confident that everything will go well. Thank you Dentakay.

21 November 2025
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Flamur Hoxha,

We're happy to hear that your first visit to Istanbul was a success! It's wonderful that you felt well-cared for. We appreciate your confidence in us and look forward to your next visit to complete the treatment. Thank you!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Great Job

Great Job

I had the opportunity to have my dental treatment done at Dentakay Antalya and it was a lovely, stress-free experience. The doctors, nurses and other staff members were excellent and very professional. I am happy with my results and I would highly recommend Dentakay Antalya to anyone looking for high-quality dental care and great results.

9 January 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Tosin Oyenuga,

We're happy to hear that your dental treatment in Antalya was a lovely, stress-free experience. We appreciate your recognition of our team's professionalism and are glad you're pleased with the results. Thank you for recommending us!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Very professional.

Good and clear communication. Doctors and assistants very professional. High hygiene standards. Thank you to Dentakay Antalya.

9 January 2026
Unprompted review
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Reply from DENTAKAY DENTAL CLINIC

Dear Miguel Carvalho,

We're happy to hear that you found our communication clear and our team professional. It's great to know you appreciated our high hygiene standards. Thank you for your feedback!

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Happy teeth.

Excellent service , your treated like an executive why you're there I will never go back to a uk dentist

12 January 2026
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Reply from DENTAKAY DENTAL CLINIC

Dear Paul Cadman,

We're happy to hear that you felt like an executive and had excellent service. We appreciate you sharing your experience with us; thank you very much.

Warm Regards,
The Dentakay Team

Rated 5 out of 5 stars

Dental treatment

Everything from start to finish was absolutely incredible from picking us up at the airport promptly, kind and caring drivers.Hotel absolutely perfect ,quick and easy transfers to clinic. Once at the clinic I was immediately put at ease ,as I was very nervous. Each part of my treatment was thoroughly explained with price and care options. The clinic itself is spotless ,the team are very professional and make you feel very safe and welcome the whole time you are with them. During my treatment I was given enough pain medication to not feel anything. I'm not saying there wasn't any pain but can honestly say it was minimal. The Dr Metin did my filing ,he was so good and careful and reassured me throughout the treatment. I had a lady Dr that did my root canals , I forget her name but she was brilliant too. Then I had my surgeon Dr Armed (Albert), who I can't recommend enough ,he was so kind and gentle . I had a lot of work done 6 implants and a sinus lift all in one go ,which I was petrified about.But he made the procedure relatively painless and pleasant. I really can't thank the whole team enough for taking care of me . I can't wait to return in July to complete my new smile. X

29 December 2025
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Reply from DENTAKAY DENTAL CLINIC

Dear Melanie grieveson,

We're happy to hear that your experience, from airport pickup to the clinic, was incredible. It's great to know that you felt at ease and that your treatment was thoroughly explained. We appreciate your kind words about the team's professionalism and the care you received. We are grateful for your feedback and look forward to seeing you in July!

Warm Regards,
The Dentakay Team

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