Tribunal had to order them to refund me
I purchased an item from Delta Mike which arrived damaged and unfit for purpose. Delta Mike refused to repair the item, and said if I wanted to return it, I'd have to pay the shipping costs because I "changed my mind".
I initiated disputes tribunal proceedings and Delta Mike was found to have breached the Consumer Guarantees Act and ordered to refund me in full. Delta Mike then did not pay the refund by the deadline and ignored my messages, so I began initiating enforcement proceedings. I then received a refund of the item's cost + shipping.
Their actions forced me to spend time and money to initiate tribunal proceedings. Would never shop here again.






