Decorsdeluxe Reviews 1,383

SCAM! I ordered a 12000BTU airconditioning unit like many others that have reported here on TrustPilot.

I've just received my order and surprise surprise, it's a tiny box fan that weighs 4KG! Certainly not worth £218...more like £15!

DO NOT PURCHASE ANYTHING FROM DECORSDELUXE.COM

0 starts if possible. Worst website I have ever encountered. Worst customer service. Never answered any email back. Never received item ordered.

SCAM Company

Ordered an air unit 5 days ago, believed it was an UK company as I paid in sterling. The email invoice was in Australian Dollars and since I’ve been trying to cancel the order. All I get is automated emails , tried to call the number (Hong Kong based) and it doesn’t connect. The unit is not fit to be used with UK electricity. Paid £185 , which I am now disputing it with my bank.
DON’T EVEN THINK TO ORDER from this website. They send you and email with 5 Dollars off the order if you give the. Good reviews. All the good reviews are FAKE

It was so easy to order and a great price.

No hassle. Fast transaction and easy ordering.

Wrong item sent and one not working.
Cannot get customer service response after 3 days.
Waiting to return the garbage---fan instead of air condition.
One no power so its useless
.

Paid lot money for item .no emails updares. Ignoring all my messages tracking still not despached disgusting furm china based do not shop this compny

Easy to buy from
Just one thing I say .
Make it clear that this shop is in China not the uk .

Worst customer service I’ve ever experienced, tried canceling my order 10 minutes after placing it, had to wait 2 days for a response and the “can’t cancel” because the order has been processed. The order hasn’t even left their warehouse and they can’t cancel???? Useless, please save yourself the trouble and never order from them.

Good but the confirmation mail order was in the bad money device

There was a variety of products and for mine it had various number options which was great. Very easy to navigate and checkout. Price was good as well.

Product information was clear precise, delivery details updated regularly

great price hope delivery has no hicups and i will be happy

Same as all other reviews. Ordered Air Con unit 21st June, reveived one email re delivery with next to no info. Currency taken in Aus. Have emailed company no response as yet. Also opened a dispute with Paypal as I doubt very much I will be receiving the unit anytime soon if at all. Utter disgrace, company needs reporting.

I have ordered a 12000 BTU portable air con. It's now over 9 Days. Nothing received so far, seems like a big scam as many people are reporting same issue.

Found exactly what I was looking for. Fast process, good price and detailed item description.

Quick easy competitive purchase

The worst experience ever.
First of all I ordered one item and they have charged me for two. They do not reply to any email, and the product is different from the advertising and also does not work. I bought an air conditioner, got charged for two and received a malfunctioning ventilator. It's just hilarious that now I cannot send back or get a refund. They have charged me 186£. Please do not buy from them.