I ordered a leather back case for iphone and a matching magsafe wallet. The wallet has sharp edges and is not made of the same leather as the case which makes it much less tactile. The advertising i... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The phone cases are great quality. Best phone cases in terms of material, hold-up, and style. They're incredibly sleek and offer cool colours. My only beef with this company is that they charge duties... See more
I discovered the brand on social media and I'm delighted. I ordered two cases for my iPhone and I'm thrilled with the quality and the after-sales service, which helped me with a minor issue regarding... See more
When I ordered my case 10 days ago, I was not aware that I was ordering from somewhere overseas. This information should be a little more transparent as I wanted a cover, quickly. However, the... See more
Company details
Written by the company
DECODED is a Rotterdam based lifestyle tech accessory brand founded in 2009. Focused on aesthetics, functionality and quality. Our origins lie in the fashion industry, where we initially focused on creating stylish messenger bags and backpacks. Today, we've extended our signature aesthetic to a range of high-end tech accessories, with a specialization in premium iPhone cases. Everything we design revolves around a modern lifestyle, creating smart solutions to protect and seamlessly charge your mobile devices. Whether you're working from home, commuting or traveling, we enable a more sustainable and stylish journey through life. Quality is at the heart of what we do. All our accessories go through rigorous testing to meet stringent industry standards—including drop, camera, wireless, and Apple Pay tests—to ensure optimal performance and protection. We're passionate about getting the details right, so your device stays safe, functional, and always stylish. At DECODED, we source our materials from globally renowned suppliers and tanneries who share the same unwavering commitment to sustainability. Some of our Key International Partners include Ecco leather, Nike Grind & YKK. At DECODED, we don’t believe you should have to choose between sustainability, quality, and good design. With us, you get all three.
Contact info
Kolenbranderstraat 28, 2984AT, Ridderkerk, Netherlands
- 0180487181
- support@decodedgear.com
- decodedgear.com
4.0
Great
1K reviews
Replied to 25% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from DECODED
Dear Stefani,
Thank you for your feedback! We’re thrilled to hear you love the colour and quality of the materials.
Kind regards,
DecodedGear
Reply from DECODED
Thank you for your review! We are glad you are so satisfied with your case. 😊
Decoded has not figured out how to ship…
Decoded has not figured out how to ship to the U.S. Other companies have done much better. Case is o.k. but they are scamming with shipping. Very poor communication. Tried to cancel almost immediately after order and they did not communicate except for wanting a "review" Well.... here's your review.
10 February 2026
Unprompted review
Reply from DECODED
Dear,
Thank you for your feedback. We are sorry to hear that your experience with our shipping to the US did not meet your expectations. We understand how frustrating this must have been and appreciate you sharing this with us.
We are constantly working to improve our international shipping options and communication. Your comments help us do this. If you have any further questions or would like to discuss how we can do better in the future, please feel free to contact our customer service team at support@decodedbags.com.
Once again, we apologize for the inconvenience.
Kind regards,
DecodedGear
Delivery is fast
Delivery is fast. The case itself, although expensive, is worth the money. I've had a 14 plus with the original apple leather case. This feels better
2 February 2026
Reply from DECODED
Dear Paulius,
Thank you very much for your review! We are delighted to hear that the delivery was quick and that you think the case is worth the price. It is good to know that you even prefer it to your previous Apple leather case.
Enjoy your new case!
Kind regards,
Decoded
Incredibly high quality case
Incredibly high quality case. Probably my favorite phone case I’ve ever had. Great brand and great quality.
2 February 2026
Reply from DECODED
Dear Mere,
That's fantastic to hear! We're delighted that this is your favourite phone case so far and that you're happy with the quality and our brand.
Enjoy your case and thank you for your enthusiastic feedback!
Kind regards,
Decoded
Excellent case
Fast shipping to uk £12 delivery charge is a little excessive. Phone case is lovely apart from it doesn’t turn the screen off when you close it. The case itself is of exceptional quality
2 February 2026
Reply from DECODED
Dear Susan,
Thank you for your review! We are pleased to hear that you are satisfied with the quality of the cover and that you like the design. We will take your feedback into account for future improvements.
We greatly appreciate your feedback and hope you will enjoy your new cover!
Kind regards,
Decoded
Reply from DECODED
Dear Darko,
Thank you for your lovely review!
We are delighted to hear that you are satisfied with the quality, design and value for money!
Enjoy your purchase!
Kind regards,
Decoded
The phone cases are great quality
The phone cases are great quality. Best phone cases in terms of material, hold-up, and style. They're incredibly sleek and offer cool colours. My only beef with this company is that they charge duties on the products you have to pay FedEx for before receiving the item.
29 January 2026
I haven’t received my order because of…
I haven’t received my order because of some issues. I would like to receive help and information regarding the status of my order. Thank you!
26 January 2026
For the iPhone 17 Pro
For the iPhone 17 Pro, I bought a leather phone cover on January 5. The leather has begun to peel off at this point.It's barely a month.
5 January 2026
Reply from DECODED
Dear Esther,
Thank you for your review. We’re sorry to hear that you’re not satisfied with your case. Could you please send us an email at support@decoded.nl?
We’ll be happy to assist you further and find a suitable solution together.
Kind regards,
Mathijs | DECODED
Exceptional Quality
The quality of this Decoded blue leather iPhone case is exceptional. Since Apple stopped selling their leather case I have been looking for similar quality and found it again with Decoded leather case.
I will be ordering another Navy Decoded leather case for my 15 Pro Max as soon as one is available for sale.
26 January 2026
The case is beautiful and exactly how…
The case is beautiful and exactly how it was described. It's strong and protects the phone as well as looking gorgeous!
21 January 2026
Can recommend
Very quick delivery and high quality product that fully satisfied my expectations. Also at great prices. I purchased a leather case for my Apple Pencil.
19 January 2026
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