Excellent customer service Despite being really well packaged, a couple of small items arrived with some damage. As soon as we contacted them with photo proof, replacements were shipped out.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Set up by industry professionals, Deck Supermarket offers a wide range of products from around the world. All products available on our website have been carefully selected by our team for their quality durability and above all their value for money. We are PVC Specialists with over 20 years knowledge in the leisure deck industry. Our Deck-it Board, SuperRail and Premium Foiled PVC ranges are designed by ourselves and made in the UK under license. We also sell quality products from big brands such as Millboard, in-lite, Pro-rail, Ultrashield, Ryno, Fortitude, DeWalt, Makita and many more. We source our products worldwide from countries such as America with others coming from our manufacturing partners right here in the UK, Europe and the Far East. We provide a second to none service for the DIY'er or the trade professional alike, we hold comprehensive stocks and dispatch daily via branded national carrier companies. All appointments are by prior arrangement but please contact us first to avoid disappointment.
Contact info
Unit 2 Toft House Farm, Boston Road, PE24 4HH, Skegness, United Kingdom
- 01754 881191
- sales@decksupermarket.co.uk
- decksupermarket.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, answered all my questions over various calls and kept me well informed of shipping status

Reply from Deck Supermarket Limited
Quick efficient responses
Quick efficient responses, always.
Reliable and prompt delivery, when they said.
Easy to follow instructions and simple to erect.
Looks great.

Reply from Deck Supermarket Limited
All Good thanks team just we were going…
All Good thanks team just we were going away for 10 days well packed too thanks will be in touch soon cheers

Reply from Deck Supermarket Limited
Thanked me for the order
Thanked me for the order, let me know when it was being delivered , delivered slightly early ,so I was out ,rang me to ask if I was happy for the package to be left in the back garden , gave me advice on how to cut the trellis , my partner arrived at the same time and commented that evening what a nice fellow . So if the boss is happy so am I

Reply from Deck Supermarket Limited
Deck supermarket provided good service…
Deck supermarket provided good service but unfortunately delivery service was not good. After all when you pay for delivery and chasing for parcel was too much.

Reply from Deck Supermarket Limited

Reply from Deck Supermarket Limited
Friendly and prompt service
Friendly and prompt service. Package was received within 3 days of order.

Reply from Deck Supermarket Limited
The new wired in decking lights are…
The new wired in decking lights are absolutely lovely. They go on the decking posts and add the final touch. From ordering they were delivered 2 days later. Look much more expensive than they were. So pleased with them .

Reply from Deck Supermarket Limited

Reply from Deck Supermarket Limited
Returning customer
Returning customer. This company treat you as a personal friend. Have ordered quite a few decks for myself and friends, which i do through WhatsApp. Always just a message away if needed.

Reply from Deck Supermarket Limited
Grate service and top quality decking
Grate service from start to finsh as always. This is the 2nd Decking kit I have installed for my customers from them . The quality of there decking is the best you will find and a very good price for a top quality decking.
Both my customers was very very happy with there new decking and quality and work carried out by us.
Pro-fit fencing and patios.

Reply from Deck Supermarket Limited
Highly recommended company
High quality products at a very competitive price, with fast delivery and helpful email updates on order status - we are delighted with our glass balustrade, and would have no hesitation in using Deck Supermarket limited again in the future.

Reply from Deck Supermarket Limited
Great Service
The ordering was easy. I was kept informed of a delivery date, and my order arrived earlier than expected, so I am very happy.

Reply from Deck Supermarket Limited
Excellent customer service
Very, very helpful and super friendly. Delivered the next day! thanks

Reply from Deck Supermarket Limited
Brilliant service from these guys.
Brilliant service from these guys.
Kept me informed of how my delivery was progressing. We had glass balustrades delivered to a property in Chippenham Wiltshire. As promised the delivery was only five days. Our clients were very impressed with our project because of your quality service to us
Teamwork!!!

Reply from Deck Supermarket Limited
Great service once again and fast…
Great service once again and fast delivery service
many thanks
Mark Radford

Reply from Deck Supermarket Limited
Fast service turn around from order to…
Fast service turn around from order to delivery briliant

Reply from Deck Supermarket Limited

Reply from Deck Supermarket Limited
Very helpful over the phone
Very helpful over the phone . Well priced and delivered within the week . Good quality product. No complaints whatsoever.

Reply from Deck Supermarket Limited
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







