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Deck Supermarket Limited Reviews 

235
•
TrustScore 5 out of 5

4.8

Deck Builder
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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and mention how remarkably quick, smooth, and easy the online ordering process truly is. People also appreciate the incredibly helpful staff members who provide excellent guidance, alongside the wonderful overall quality of the products received. Though some reviewers were not happy with minor problems encountered during their purchase, such as delayed shipments, missing components, or flimsy hardware screws. Despite these occasional setbacks, consumers generally remain extremely satisfied with the exceptional product value, helpful customer support, and reliable daily shipping service.

What people talk about most

Product

Reviewers mention positive feedback about product quality, value for money, and fast delivery. Consumers... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the speed and efficiency of... See more

Staff

People report positive experiences with staff, highlighting that email queries are promptly answered and... See more

Service

Consumers find service to be positive, highlighting smooth transactions and speedy delivery. Reviewers... See more

Order

Reviewers highlight great satisfaction with the order process, frequently praising the fast delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service Despite being really well packaged, a couple of small items arrived with some damage. As soon as we contacted them with photo proof, replacements were shipped out.

Rated 5 out of 5 stars

Decking Post Lights were delivered quickly. I hope they last longer than the previous ones. Recommended seller.

Rated 5 out of 5 stars

The ordering process was very quick and efficient. I provided a rough plan of the area that needed doing, and they got back to me with a quote and a list of all the bits I needed the same day. It a... See more

Company details

  1. Deck Builder
  2. also in
  3. Do-it-Yourself Shop
  4. Lighting Store
  5. PVC Industry

Written by the company

Set up by industry professionals, Deck Supermarket offers a wide range of products from around the world. All products available on our website have been carefully selected by our team for their quality durability and above all their value for money. We are PVC Specialists with over 20 years knowledge in the leisure deck industry. Our Deck-it Board, SuperRail and Premium Foiled PVC ranges are designed by ourselves and made in the UK under license. We also sell quality products from big brands such as Millboard, in-lite, Pro-rail, Ultrashield, Ryno, Fortitude, DeWalt, Makita and many more. We source our products worldwide from countries such as America with others coming from our manufacturing partners right here in the UK, Europe and the Far East. We provide a second to none service for the DIY'er or the trade professional alike, we hold comprehensive stocks and dispatch daily via branded national carrier companies. All appointments are by prior arrangement but please contact us first to avoid disappointment.

Contact info

4.8

Excellent

TrustScore 5 out of 5

235 reviews

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4.8

All reviews

(235)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

Despite being really well packaged, a couple of small items arrived with some damage. As soon as we contacted them with photo proof, replacements were shipped out.

8 December 2025
Rated 5 out of 5 stars

Really helpful

In my opinion Deck Supermarket are head and shoulders ahead of others I made a schoolboy error with my order (I'm ashamed to say) but the team at Deck Supermarket have gone above and beyond and put it right , at no extra expense to me.
Many many thanks to Sarah, John and all the team.
I have no hesitation in giving them my full recommendation.
Thank you again, Trevor.

21 November 2025
Rated 5 out of 5 stars

5 Star Review

Ordering was really easy. Delivery fantastic and goods received excellent quality and value for money . Have re-ordered again. Highly recommended

14 October 2025

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