Vibro-EP 60x60mm - Grey (Max. static load - 100 kg) The vibration dampers found their place under the floating floor of the drums. We are very satisfied with the product. The customer service via the... See more
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Vibro-EP 60x60mm - Grey (Max. static load - 100 kg) The vibration dampers found their place under the floating floor of the drums. We are very satisfied with the product. The customer service via the... See more
Company replied
I contacted the company regarding ways to isolate a camera from vibration whilst being transported by motorcycle. The help I received was outstanding, quite possibly the best customer service I’ve eve... See more
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I bought Vibro-Ep Red for my hi-end speakers. I compare with my Isoacoustics Gaia III and it have the same influence. Because of the price which is a quarter from Gaia III, I highly recommend it. Del... See more
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Initially was 3 star because the lack of communication through support email address. No responses to my messages. But then they explained to me that it was an error with the mailbox, message went t... See more
Company replied
Customers trust DECIBEL for top-quality soundproofing and acoustic solutions. With exceptional range of products and outstanding customer service, DECIBEEL has built reputation for excellence. DECIBEL's commitment to providing expert advice and guidance ensures that every customer receives the best possible experience. Join the over 30 000 happy clients globally.
1 Industrialna street, 2140, Botevgrad, Bulgaria
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Replied to 100% of negative reviews
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I am very satisfied with the delivery time and the product. I recommend!

Reply from DECIBEL *soundproofing & acoustics*
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