DECIBEL *soundproofing & acoustics* Reviews 

76
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Vibro-EP 60x60mm - Grey (Max. static load - 100 kg) The vibration dampers found their place under the floating floor of the drums. We are very satisfied with the product. The customer service via the... See more

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Rated 5 out of 5 stars

I contacted the company regarding ways to isolate a camera from vibration whilst being transported by motorcycle. The help I received was outstanding, quite possibly the best customer service I’ve eve... See more

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Rated 5 out of 5 stars

I bought Vibro-Ep Red for my hi-end speakers. I compare with my Isoacoustics Gaia III and it have the same influence. Because of the price which is a quarter from Gaia III, I highly recommend it. Del... See more

Company replied

Rated 4 out of 5 stars

Initially was 3 star because the lack of communication through support email address. No responses to my messages. But then they explained to me that it was an error with the mailbox, message went t... See more

Company replied

Company details

  1. Acoustical Consultant
  2. Home Improvement Store
  3. Insulation Materials Store
  4. Home Audio Store

Written by the company

Customers trust DECIBEL for top-quality soundproofing and acoustic solutions. With exceptional range of products and outstanding customer service, DECIBEEL has built reputation for excellence. DECIBEL's commitment to providing expert advice and guidance ensures that every customer receives the best possible experience. Join the over 30 000 happy clients globally.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(76)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

I am very satisfied with the delivery…

I am very satisfied with the delivery time and the product. I recommend!

28 August 2023
DECIBEL *soundproofing & acoustics*  logo

Reply from DECIBEL *soundproofing & acoustics*

Thank you so much for your fantastic 5-star review! We're delighted to hear you had such a great experience. If you ever need anything in the future, please don't hesitate to reach out. Your support means a lot to us!

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