Summer has been incredibly helpful throughout the design and ordering process for our netball dresses. She has always been available to answer any questions and provide support whenever needed. The dr... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
We ordered tops & 1/4 zips from decathlon club and myself and my department are over the moon with them. The quality is brilliant and the designing process is nice and simple. Teddy helped me with an... See more
Company replied
The kits look and fit great, and are excellent value. Our girls are so happy with them. Definitely use their sizing chart to get the correct sizes. Summer was really helpful with any enquiries. I'd d... See more
Company replied
Summer was amazing, cant praise her enough for all her help. Clear process throughout and having Summer on hand for any queries made everything a breeze. The production team were also amazing and hel... See more
Company replied
Company details
Written by the company
Decathlon Club is your dedicated Decathlon UK service in charge of supporting customers from companies, education institutions, sports & outdoor clubs, charities, associations & governing bodies as a supplier of sports equipment and clothing, in addition to specific sports support services. Decathlon collaborates with the specialist team at My Club to assist you in creating and providing your new custom sports kit, ensuring it reflects a unique identity exclusive to your team.
Contact info
2 Oxted Chambers, 185-187 Station Road East, RH8 0QE, Oxted, United Kingdom
- 020 3978 6407
- customerservices@decathlonmyclub.co.uk
- decathlonmyclub.co.uk
4.7
Excellent
113 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 48 hours
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32 custom football shirts, great result
Ordered 32 custom football shirts each with their own number and name in different sizes. fantastic value (£22 a top) and not a single one missing.
24 April 2025
Unprompted review
Reply from Decathlon Club
Thank you so much for the great review! We are thrilled you were happy with the shirts, and they arrived exactly as you designed them. We are happy you ordered from us and your kind words! ⚽🙌
Amazing service and the kits were so…
Amazing service and the kits were so good! Alex helped me with the whole process, keeping me updated and answering all questions I had.
I have no doubt if we need another kit we would definitely go back to decathlon!
15 February 2025
Unprompted review
Reply from Decathlon Club
Thank you so much for the lovely review! We are so glad you love the kits and that Alex was able to guide you through like a pro.We would be absolutely thrilled to work with you again. Best of luck.
Excellent service & products
Summer was excellent in her communication and really made the process as clear and simple as it could be. The children's rugby shirt and shorts quality is very impressive and arrived within the stated timescales and I would recommend and re-use Decathlon in the future.
6 April 2025
Unprompted review
Reply from Decathlon Club
What a fantastic review – thank you! We're thrilled to hear you were happy with the service and products, and we'll be sure to pass on your kind words to Summer (she’ll be chuffed!).
It’s great to know the children’s rugby kit for Tonna RFC hit the mark — quality gear makes all the difference on the pitch! We’re looking forward to seeing you back at Decathlon for your next adventure.
Excellent quality kit for reasonable prices
Excellent quality kit for reasonable prices. The technique of building the printing into the design is far better than transfers and the kit designer is effective and easy to use.
We wore the kit at a charity fundraising event and sold loads on the day due to the impact.
2 April 2025
Unprompted review
Reply from Decathlon Club
Thank you so much for the fantastic review! We are thrilled to hear you loved the quality of the kit and found the Kit builder easy to use—music to our ears! 😊
It is especially wonderful to know the kit made a big impact at your charity event, and even helped with fundraising. Great news all around.
Thanks again for your kind words and support, it means a lot to our whole team.
Reorder of Existing Design! Easy & A joy to use.
Again Summer made the process effortless and ordering some additional Tops of which were an existing design was easy and the turnaround was brilliant.
We will be using Decathlon & Summer for all our Shirts going forward!
Aaron - AB Tigercubs
30 April 2025
Unprompted review
Reply from Decathlon Club
Thanks so much for the lovely review! We are so pleased to hear that Summer made the process so smooth, she will be over the moon to know her support made a difference.
It is great that reordering your existing design was quick and easy, and we’re thrilled you’re happy with the turnaround time!
We are excited to be the go-to for all things shirts for Astley Bridge Tigercubs. Thank you for choosing us!
I ordered over £2000 worth of kit for…
I ordered over £2000 worth of kit for my school teams and the process was easy from start to finish. There was always brilliant communication between Decathlon and myself, any little query I had along the way was answered which made everything a lot easier.
If there was need to get kit again, Decathlon would be the place to go!
23 April 2025
Unprompted review
Reply from Decathlon Club
Thank you so much for your amazing review—it truly means a lot to us! We're thrilled to hear that your experience ordering kit for Richmond school was smooth and straightforward from start to finish.
We really appreciate your kind words about our communication and support throughout the process. It’s fantastic to know we could make things easier for you along the way.
We’d be absolutely delighted to help you again in the future—don’t hesitate to get back in touch whenever you need us!
Thanks again for choosing Decathlon and for taking the time to leave such an amazing feedback.
Great quality with vibrant colours
I ordered our Gymastics Club shirts and we couldn’t be happier, the quality and the colours are excellent. The team kept us up to date with the whole process and couldn’t have been more helpful. Thank you Alex, Verena von Treskow-Buchmann and team.
28 March 2025
Unprompted review
Reply from Decathlon Club
Thank you so much for taking the time to share your wonderful feedback! It truly means a lot to us. Alex and Verena will be especially delighted to hear your kind words, as they love knowing that both our customers and our team are happy with the results. We’re so pleased that you love your Gymnastics Club shirts for Eclipse Gymnastics, and we really appreciate your support. We look forward to working with you again in the future! 😊
The custom kit experience was superb!
The custom kit experience was superb!
Summer was really helpful in sorting our custom kit for our upcoming hockey tour. Super responsive, and kit arrived looking so great. Cant wait for us to wear it on tour!
27 March 2025
Unprompted review
Reply from Decathlon Club
Thank you so much for your fantastic review! We're absolutely thrilled to hear that Summer was able to help you with your custom kit and that you're happy with how it turned out. It’s always exciting to see teams looking their best, and we can’t wait for you to wear it on tour! Wishing you an amazing time—thanks again for choosing us!
End to end excellent experience
Easy to design, easy to deal with, easy to order. Great price and the kit looks amazing. We hope our DS Coaching triathletes are as happy with the kit as we are (we'll tell you if not!).
Alex was super responsive and tremendously helpful throughout the process.
We're sure we'll be back for more kit soon!
19 March 2025
Unprompted review
Reply from Decathlon Club
Thanks so much for the fantastic review! We’re thrilled to hear everything went smoothly, from design to delivery. 😎 Fingers crossed the DS Coaching triathletes love the kit as much as you do—if not, we’ll be ready for the feedback! 😅 We’ll make sure to pass on this amazing feedback to Alex. We’re looking forward to your next order! 👏🎉
Reply from Decathlon Club
Thank you, Ewelina! We're thrilled to hear your feedback. 🙌 Wishing Baltic Youth FC all the best for their upcoming matches—go smash it! ⚽🔥
Amazing quality better than I expected…
Amazing quality better than I expected with good communication from Alex. We won our first game in the kit so a big thanks to decathlon.
5 March 2025
Unprompted review
Reply from Decathlon Club
Wow, first game in the new kit and already a WIN?! 🏆🔥 Sounds like we should start calling it the 'lucky kit'! Thanks for the brilliant review—Alex will be thrilled to hear the shoutout! We're so glad the quality exceeded expectations, and we’ll take just a tiny bit of credit for that victory (kidding… kinda 😉). Wishing Fagans Loofa many more wins ahead—just remember, it's 90% skill and 10% great kit! 😜⚽
Great process in ordering custom kit
Great process in ordering custom kit - only slightly slow due to holiday period but Alex was great at communicating.
17 January 2025
Unprompted review
Reply from Decathlon Club
Thank you so much, Sophie, for the fantastic review! We truly appreciate your kind words. We’re dedicated to ensuring that you and all our customers are satisfied. We look forward to working with you when you may need another kit. Best of luck with the season!
Custom sports jerseys
The process of designing custom sports jerseys for our volleyball club was made straightforward by the attentive staff at decathlon, in particular Alex who was in direct content via email and answered all my queries quickly and concisely.
The material of the jerseys is of good quality, the prices are fair, and the design came out exactly as I wanted.
Overall it was a very positive experience buying from decathlon, thank you again Alex for all your help!
3 March 2025
Unprompted review
Reply from Decathlon Club
Thanks so much for your feedback. We're thrilled to hear that you had a positive experience with our customer service and that Alex was able to assist you in bringing your Kit to life. If you have any other questions or need further assistance, don't hesitate to reach out—we're always here to help! Best of luck to Edinburgh Medics Volleyball Club for the season ahead.
Excellent service all round
Excellent service all round. We are very pleased with our kit. All my questions were answered quickly, any concerns I had they dealt with and I could not fault the service overall.
5 February 2025
Unprompted review
Reply from Decathlon Club
Thank you for your review. We truly appreciate your feedback and are glad to hear about your positive experience with your kit order. It's great to know that Alex was able to guide you through the process smoothly. Your input is invaluable to us, and we're thrilled to see that our team was able to meet your expectations. Good luck to Hylands School for the season!
Great comms and a great product
Great comms and a great product, Thanks Summer for all your help throughout the process!
10 February 2025
Unprompted review
Reply from Decathlon Club
Thank you so much for the kind words! We're genuinely happy to hear you've had great experiences with us. It's comments like yours that keep us going. Summer will be thrilled to hear all this positive feedback. Best of luck to Pugpig Trotters with all their matches! 😊
Excellent service
Excellent service, swift and good quality products. I was guided through the whole process by Summer, and everything was very quick and easy. The only minor issue I had was that they redrew the logos I submitted in higher definition and charged me for it, when if they'd told me I could have provided higher quality logos myself. Apart from this, however, I highly recommend them
13 February 2025
Unprompted review
Reply from Decathlon Club
Hi Gabriel,
Thank you for taking the time to leave us your feedback. We are sorry that it wasn't clearer regarding the logo. We will happily credit the £15 fee against any future order. We hope the team at Girton College Choir love their new shirts.
New customer
The service from decathalon was nothing short of flawless, they gave advice all the way through.
The order has come in and looks absolutely perfect, the quality is far ahead of the cost it’s perfect.
28 January 2025
Unprompted review
Reply from Decathlon Club
Hello!
Thanks for taking time to leave us a review. We are pleased that you love your new kit! We look forward to working with you in the future.
Would recommend
The process was easy and they were great at communicating with me. Jumpers came quickly and were all correct and just as asked
15 January 2025
Unprompted review
Reply from Decathlon Club
Hi Molly,
Thanks for making time to leave us your review. Summer and the team are really pleased that members of Exeter Dance Society are happy with their new custom 1/4 zips!
Excellent design support and great product
Alex was was my club kit specialist and was incredibly helpful throughout the process.
The kits are great quality and the whole process was easy. The helped make my design look professional and liaised with me throughout.
21 November 2024
Unprompted review
Reply from Decathlon Club
Hi Graham,
Thanks for the great feedback. Alex and the whole team are pleased that the Associates of Lewes FC love their new kit!
great service and communication from…
great service and communication from start to finish. design was exactly as required and the dresses were perfect.
1 January 2025
Unprompted review
Reply from Decathlon Club
Hi Ali,
We are over the moon that the dresses you ordered on behalf of the Akwabba Volunteers have turned out so well. We're sure the charity donation for disadvantaged young girls in Ghana will be gratefully received.
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