Summer has been incredibly helpful throughout the design and ordering process for our netball dresses. She has always been available to answer any questions and provide support whenever needed. The dr... See more
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Review summary
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Reviews shaping this summary
We ordered tops & 1/4 zips from decathlon club and myself and my department are over the moon with them. The quality is brilliant and the designing process is nice and simple. Teddy helped me with an... See more
Company replied
The kits look and fit great, and are excellent value. Our girls are so happy with them. Definitely use their sizing chart to get the correct sizes. Summer was really helpful with any enquiries. I'd d... See more
Company replied
Summer was amazing, cant praise her enough for all her help. Clear process throughout and having Summer on hand for any queries made everything a breeze. The production team were also amazing and hel... See more
Company replied
Company details
Written by the company
Decathlon Club is your dedicated Decathlon UK service in charge of supporting customers from companies, education institutions, sports & outdoor clubs, charities, associations & governing bodies as a supplier of sports equipment and clothing, in addition to specific sports support services. Decathlon collaborates with the specialist team at My Club to assist you in creating and providing your new custom sports kit, ensuring it reflects a unique identity exclusive to your team.
Contact info
2 Oxted Chambers, 185-187 Station Road East, RH8 0QE, Oxted, United Kingdom
- 020 3978 6407
- customerservices@decathlonmyclub.co.uk
- decathlonmyclub.co.uk
4.7
Excellent
113 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Archery Club Kit
Summer was very helpful in coordinating our design for our Archery Club Kit. The kit is of good quality and at a reasonable price
5 September 2026
Unprompted review
I had a great experience creating our basketball kit
I had a great experience creating / ordering two new basketball kits. The price was competitive and the service was greater than other competitors. The designing process is simple and efficient. We went from order to receiving our two kits in 6 weeks. Both of the kits are perfect (they look even better in person).
25 September 2026
Unprompted review
Fantastic Cycling Jerseys
Kit arrived in time for our event, and Teddy was fantastic throughout the ordering process. Will be using again.
17 September 2026
Unprompted review
Great quality kits really well made
Great quality kits really well made
16 September 2026
Unprompted review
Small Custom Order
I contacted the Decathlon Club regarding a small custom order of cycling jerseys and was very impressed with the service. After completing the online portal, I was called by James who helpfully explained the process, reviewed the artwork and suggest some tweaks (for the better). The order did take the full quoted time to arrive; however the quality is very good, material, printing and fit. Overall, a great service at a reasonable price. Thank you .
12 September 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this great review! We're really pleased James was so helpful in talking through the process and suggesting those tweaks to the artwork, and glad the quality, printing, and fit all lived up to expectations. Thanks for your patience with the lead time too - we appreciate you taking the time to share this, and hope to work with you again soon!
Could not be more pleased with the…
Could not be more pleased with the service. Teddy's communication was incredible. He went above and beyond to ensure the kits arrived on time, despite the extremely tight turnaround.
Highly recommend!!!
28 August 2026
Unprompted review
Reply from Decathlon Club
tight turnaround. Highly recommend!!!
Thank you so much for this brilliant review! We're really pleased with how it all went, and it's wonderful to hear Teddy went above and beyond to get the kits delivered on time despite the tight turnaround. We'll be sure to pass on your kind words to him - thanks again for the recommendation, and we hope to work with you again soon!
Great Quality & Service
We ordered tops & 1/4 zips from decathlon club and myself and my department are over the moon with them. The quality is brilliant and the designing process is nice and simple. Teddy helped me with any enquiries & got back to me quickly!
Will defiantly be using again!
8 July 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this brilliant review! We're really pleased you and your department are so happy with the tops and quarter-zips - both the quality and the design process. Thanks also for the kind words about Teddy and his quick responses; we'll be sure to pass these on. Thanks again, and we'd love to work with you again soon!
Service was excellent
Service was excellent, lead time was brilliant, quality perfect for our event. Very happy with everything and highly recommend!
3 September 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this fantastic review! We're really pleased the service, lead time, and quality all hit the mark for your event. Thanks so much for the recommendation - we hope to work with you again soon!
Out of touch sport team
Ordered my sports team kit and the whole process was incredibly smooth. James guided me through the whole process, even with all my silly questions/ changing of sizes and orders etc James was extremely patient and helpful. the kit came out just as I had hoped. Will continue to use in the future
27 August 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this wonderful review! We're really pleased the whole process was smooth, and it's brilliant to hear James was so patient and helpful throughout - even with the size changes and questions along the way. So glad the kit came out just as you'd hoped, and we'd love to have you back in the future!
An excellent experience
An excellent experience, helpful staff guided me through all aspects of the process and the final jerseys are perfect. Thanks to Summer for everything.
24 August 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this excellent review! We're really pleased the whole process went smoothly and that the final jerseys turned out perfect. We'll be sure to pass on your thanks to Summer for guiding you through it all - thanks again, and we hope to work with you again soon!
The kits look and fit great
The kits look and fit great, and are excellent value. Our girls are so happy with them. Definitely use their sizing chart to get the correct sizes. Summer was really helpful with any enquiries. I'd definitely recommend decathlon clubs
21 August 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this brilliant review! We're really pleased the kits look and fit great, and it's wonderful to hear the girls are so happy with them - and thank you for the tip about using the sizing chart too. We'll be sure to pass on your kind words to Summer for her help along the way. Thanks again for recommending us, and we hope to work with you again soon!
Teddy was amazing in helping the design…
Teddy was amazing in helping the design and delivery of custom uni kit.
1 July 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this lovely review! We're really glad Teddy could help bring your custom uni kit design to life and get it delivered smoothly. We'll be sure to pass on your kind words to him - thanks again, and we hope to work with you again soon!
Good quality kit!
Good quality kit!
Great customer support. Summer has been really responsive and supportive, especially when we had some initial design and production issues. Summer helped resolve these to our total satisfaction and has helped me navigate the re-ordering process.
Really like that there is not a limit on numbers of items in repeat orders. This means that we don't have to hang around for weeks and months amassing a large order. On our 4th order so far this year.
Pity that the gap between pacing an order and delivery is not shorter but we explain that to our members when they request a piece of kit and its not proved a major issue
18 August 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this thoughtful review, Robin. We're really pleased to hear Summer was so responsive and supportive, especially in resolving those initial design and production issues to your satisfaction. It's great that the no-minimum on repeat orders has worked so well for you - being on your 4th order already this year is brilliant to hear. We also appreciate your honest feedback on the lead time, and we're glad it hasn't proved a major issue for your members. Thanks again for your continued support, and we look forward to your next order!
Summer has been great for helping and…
Summer has been great for helping and answering all of our question for our first team cycling jersey. She was always responsive through design to production and delivery process.
We have received the product as designed and expected.
Great service. We will definetely go with decathlon club again for the next team jersey as well.
9 August 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this lovely review! We're really glad Summer was so responsive throughout the whole process, from design right through to production and delivery for your first team cycling jersey. It's brilliant to hear the finished product matched exactly what you had in mind, and we'd love to have you back for your next team jersey too!
Football kits!!
We have just received our personalised kits for my Under 10’s football team. We ordered a home & away kit and could amend anything we wanted. They look absolutely fantastic and the kids love them just as much as I do. A special thanks to Teddy who helped me with my order with great communication. Will highly be recommending and using every year!!
8 August 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this wonderful review! We're absolutely delighted the home and away kits turned out fantastic for your Under 10s, and it's brilliant to hear the kids love them as much as you do. A big thank you to you too for the kind words about Teddy and his communication throughout - we'll be sure to pass this on. We'd love to have you back every year, so looking forward to it already!
Great experience
Great experience and James was particularly helpful. Design team, ordering process, delivery, quality of goods. Can't fault it.
6 August 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this fantastic review! We're really pleased to hear James was so helpful, and that the design team, ordering process, delivery, and quality all lived up to expectations. Thanks again for taking the time to share this - we hope to work with you again soon!
Very attentive service from Teddy
Very attentive service from Teddy. He helped us through the design to the delivery and very pleased with our new shirts. Will be using again.
1 July 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this lovely review! We're delighted Teddy was so attentive throughout, from design right through to delivery, and that you're really pleased with the new shirts. Looking forward to working with you again!
Gave Teddy a pretty racy timeline...
Gave Teddy a pretty racy timeline for having the kits ready, managed it with a day to spare.
Good quality and a perfect representation of the design i provided.
Happy with the order, quality and service provided.
24 June 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this great review! We're really pleased Teddy managed to pull through on that tight timeline with a day to spare, and that the kits were great quality and matched your design perfectly. Glad you're happy with the whole experience - we hope to work with you again soon!
Mtb race jerseys
Ordered mtb race jerseys for the Megavalanche race 26. In 6 weeks we had custom race jerseys of great quality.
Teddy at Decathalon was superb in process and communication. Will definitely use again
14 May 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this brilliant review! We're delighted the custom MTB race jerseys for Megavalanche 26 turned out great quality within the 6 weeks, and that Teddy was superb throughout the process and communication. We'd love to work with you again for future races!
Great product and service!
Summer was incredibly helpful in sorting our new school football kit. The quality and design is fabulous and our students are very excited to play in these shirts next season!
8 July 2026
Unprompted review
Reply from Decathlon Club
Thank you so much for this lovely review! We're delighted to hear Summer was so helpful in getting your new school football kit sorted, and that you're happy with the quality and design. It's brilliant to know the students are excited to wear them next season - we hope they have a great one!
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