Anycubic Deutschland Reviews 426

Fast and uncomplicated support due to my problems with the heating pump of my m7 pro.

Fast shipment, good support.

After getting in some trouble with my new Printer the support took care with some standard answers. After clarifying about my technical experience and knowledge they took serious actions to solve my problem. At same day some spare parts are sent to me without any costs.

They not only want you to buy, they want you to be happy with your product.

That's the right spirit!

The fan on the power supply on my K3C was defective. Anycubic support responded quickly.
The replacement part was shipped very quickly, including installation instructions.

I am very satisfied

Very helpful

I saw the Kobra S1 Combo for under 400€ and decided to throw myself into the maker world.
The first printer had no connections (BT/WiFi) and refused to accept any print orders.
He went right back. The second one was never (Firmware) but had a faulty circuit board.
The support was very helpful, they sent me a new part and another experience begun. It's a pain in the ass to swap out the board, and b.w. not makeable with your Allen key. That's why the instruction video is cut at 0:45 (you need a longer or a ball head key).
Finally: It took you to devices and two weeks of work, me 2 swearing hours and 2 weeks waiting, to get a working printer. Regarding the price, everything is OK. The support alone would have a 5-star rating, The printer alone would have 3, regarding the price, maybe 4 stars.
Edit 23.10.2025
After several stops and repairs, I took one star for the price, knowing a lot of China-bunch, I don't think it's the same quality as others, worth the price but not more.
Edit 05.11.2025:
After over 4 weeks the printer worked for a few minutes before the Extruder failed.
Again 5 days of waiting, again repairing a new device. It's a shame. 1 star is all you get, maybe it is too much.

I have a used Mono and I bought an Anycubic M7. I had some initial dial in trouble and later I discovered a faulty/stuck screw in the vat. Both time I got fast and satisfactory support. Very positive experience.

The printer itself is printing like a dream.

Very responsive and professional customer service. The screen issue was handled quickly, and the replacement was approved under warranty without any trouble. Thank you for your efficiency and reliability!

The support was very kind and understanding, offered me a simple solution and answered my questions quickly.
Thanks to Mark I can continue to print without any further issues! ^^

I have a big issues, i placed a new hotend original second Version of the hotend of a anycubic Kobra s1 combo.
The hot was calibrated, 10 Print hours later.. the hotend broks in two Things, destroyed the Print head und Print headhouse.
I Talk too the customer Support. I become a very fix answer to fix the Problem with new stuff.
King regrads 🙂

Bought a Mono M7 Pro in january via Amazon. In september the touchscreen stopped working with only a few horizontal lines showing. I contacted the anycubic's technical support and provided them with the order number. Within 10 days or so I received a new touchschreen, cable and protective cover from china. All free of charge, only had to replaced it myself. Anycubic has an online tutorial on process.
I call that great costumer service

I had an I3 Mega a few years ago, the service was good back then so it was one of the reasons to get an S1 combo. Not a perfect product, so i had to use the service two times already. Both times there was a prompt answer and i got the neccessary parts shipped to me. I think this is a good way of costumer service since there is a lot of documentation on installing the parts and you don't have to send in the whole printer. So in summary: Service is as good as it was a few years ago. Thank you Mark@support

Top support! Uncomplicated help, fast and friendly!

The support you get from Anycubic is simply fantastic! You get an immediate response, and you get help quickly and in detail. Simply fantastic!

fast response, got new display, could install it in minutes, everything fine.

Excellent service — my issue was resolved quickly and easily. I am now waiting for the required replacement part, but I am confident that it will arrive soon so that I can fully enjoy the product again.

I received the replacement parts today. It was a very fast delivery, thank you. In my experience, Anycubic's support is very good. I installed the new part and the printer worked perfectly again. I find Anycubic's repair videos very helpful. I have the Kobra 3 Combo and have printed 1,000 hours in 9 months. The Kobra 3 is a good entry point into 3D printing.

Fast support and best solution in helping