I'd been having multiple issues of being unable to access my account, out of frustration called DCU for help. Ms Maryame was of great help, she guided me all through and better still, she made me awar... See more
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DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
Donald Lynch Boulevard 220, 01752, Marlborough, United States
- dcu.org
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Adam Zoldak - Leominster Branch
Adam Zoldak and his team were very helpful and supportive in assisting me and my family.
The executive is so nice to resolve my…
The executive is so nice to resolve my queries
In
Thank you Ashly
He was amazing
He was amazing, very good he knows what he was doing thank you for the help with everything.
The Loan team is incredible
I spoke with Sam on the Loan team, and he was friendly, knowledgeable and incredibly helpful. I can't say I've had a better experience with any banking matter in my life. Thank you again!
She was very helpful in answering all…
She was very helpful in answering all the questions I had.
The representative was incredibly…
The representative was incredibly helpful throughout our auto loan process. She was professional, patient, and took the time to explain everything clearly. She made the whole experience smooth and stress-free, and we truly appreciated her responsiveness and support every step of the way. Thank youfor your excellent customer service and for helping us secure our auto loan!
Michele gave excellent service!
Michele gave excellent service!! Recommend everyone come to her!
Aditi was wonderful
Aditi was wonderful. She was very helpful and patient to my never ending questions. Good service provided by her.
Thanks Ashly
I called in for a single issue and the…
I called in for a single issue and the representative was actually extremely helpful. She gave me information on several other questions and sent an email with instructions to ensure I did not forget anything. 10 out of 10 service.
Really great experience with their customer support
Really great experience with their support team. Easy and accessible way to reach out to DCU.
Excellent Bank
I have been a member for over 10-years and have been extremely pleased with DCU's services. They are very easy to get a hold of and they have always resolved my issues promptly.
10/10
Was very helpful and able to answer my question. Found a solution in a stressful time!
Exceptional customer service and prompt…
Exceptional customer service and prompt assistance were of the utmost importance.
Karrin was very knowledgable and…
Karrin was very knowledgable and answered all my questions. She was also very pleasant to talk to. It was an excellent experience considering it was my first time applying for a Loan in many years. Thank you Karrin!
Very good customer service
Very good customer service. Nicole, the person who helped me, explained things in very simple terms whenever I got lost and made sure I knew exactly what I was signing up for. 10/10 experience.
Mercia Sousa is an excellent bank…
Mercia Sousa is an excellent bank staff. She's one of the best out there.
Mercia is Knowledgeable, professional, courteous and helpful.
Very smart individual and good for keeps.
She's a good ambassador for DCU.
Thank you Ellen!!
Thank you Ellen for all your help! You have an awesome spirit ! Very informative and great at navigation..
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