I had a courtesy call from Linda Barrett as i have retired and will no longer require the use of my DCI card, Im foud her to be courteous,polite and efficient with my situation My experince with... See more
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Niamh was very helpful and pleasant to deal with as are all the staff I’ve dealt with at velocity 👍🏻

Reply from DCI Radius
Radius are a very easy to deal with, Myfanwy dealt with both my queries today and it was all very straightforward and she was very helpful.

Reply from DCI Radius
Thanks to Myfanwy for the help, really profesional the way she help me.
Thanks

Reply from DCI Radius
Had a great customer service experience this week with Ciara.
Ciara was prompt, helpful and kind. A great experience with Radius- Thank you Ciara!

Reply from DCI Radius
I had to amend details with my account and was assisted by Niamh who was extremely helpful and resolved my issue very quickly. Happy to deal with again.
5 Stars

Reply from DCI Radius
Niamh conveyed a cheerful can do attitude which was much appreciated.

Reply from DCI Radius
I was dealing with Myfanwy and was very clear,professional and mannerly. She sort my enquiry promptly

Reply from DCI Radius
Very responsive and understanding of the circumstances we were facing as a customer. Assistance resolution turnaround time was also great.

Reply from DCI Radius
niamh was very cheerful and helpful on the phone and efficiently dealt with my issue and helped us to sort it out.
she also followed up with an email to confirm which was greatly appreciated.

Reply from DCI Radius
Cian was great today. Had me sorted within minutes. Polite and professional.

Reply from DCI Radius
Myfanwy was name of agent I dealt with and she could not have been more helpful and was also very pleasant to deal with with

Reply from DCI Radius
Super customer service I got my issue resolved with one email same day.

Reply from DCI Radius
Niamh is very helpful and efficient. Couldn't be any more helpful. Good system 👍

Reply from DCI Radius
"Myfanwy was super helpful and so pleasant. i didn't realise the new card had a new pin. she sorted on line access to the account too,

Reply from DCI Radius
I contacted Ciara Keating in Radius One regarding my EV card and Instavolt charging stations , Ciara replied very promptly and with all of my information thank you Ciara . Phil Teeling

Reply from DCI Radius
Niamh in customer support provided excellent customer service and actioned everything efficiently and timely.

Reply from DCI Radius
Excellent customer service thank you for resolving my issue very quickly

Reply from DCI Radius
Dealing with Niamh it’s great to get talking to someone who has pride in their work and genuine interest in helping. She has gone above and beyond.

Reply from DCI Radius
Niamh called me to update me on pricing. She was more than helpful. Maurice

Reply from DCI Radius
Once we provided the necessary authority, Ciara was absolutely brilliant. She was extremely helpful and made sure we had everything we needed. A smooth and efficient experience thanks to her professionalism. Highly recommend! Thanks David

Reply from DCI Radius
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