Restore Information Management Reviews 1,611

The simplicity of getting boxed documents picked up for storage. I sent an email for boxes of documents to be picked and I had an email back within the hour and the boxes were picked up 2 days later.

Very helpful advice and request fully and promptly met

friendly and helpful advice, accessed the records quickly and informative

Customer service and service support are easy to communicate with, very helpful and knowledgeable.

I Emailed with what i needed and it came next day. quick, simple, easy.

Very reliable, efficient service. Staff are always very friendly and helpful with any queries/issues. If we ever need any urgent packets, they are usually delivered within a reasonable time on the same day.

Would have liked an email confirming the file had been delivered. Instead just left on reception.

Collected fast and on time. Great communication.

Fantastic service, picked up when promised, no issues and no stress. Thank you so much

Wrong slide sent.
Driver delivered to wrong site.

Fast response to a query i had about services we have with the company during an audit at my work. The delivery drivers are always happy and chatty, and will answer any question you have. Thank you Restore

Pleasantly surprised by the prompt and seamless service offered between request to the Trust Health Records department and their external partner and actioned date! :-)

You have recently changed the process in the way sending boxes back to restore is processed which we were not informed of. This caused the collection driver to leave on two separate occasions with no boxes as we were unaware we had to print labels ourselves now and the driver did not supply these as previously. This was not communicated to us.

Never had an issue. Delivery has always been prompt, almost always next working day and when it's the following working day it's always because I sent in a request fairly late.