I had a courtesy call from Linda Barrett as i have retired and will no longer require the use of my DCI card, Im foud her to be courteous,polite and efficient with my situation My experince with... See more
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Review summary
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Thank you.. Cian Flaherty great service, he was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no... See more
Company replied
Had a query on my bill and i spoke to Olivia she went above and beyond to help me get the answers i needed and also advised me on other packages that might suit my business better, Very very helpful... See more
Company replied
I made an email request to Radius and Ciara promptly replied to me. She looked into my enquiry, and quickly resolved it to my total satisfaction. I cannot praise members of a firm's staff like Ciar... See more
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Company details
About DCI Radius
Written by the company
Contact info
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Review
I had a great experience speaking with the lady who answered the phone. She was very friendly, helpful, and informative. She took the time to answer all of my questions clearly and made the whole experience pleasant. Excellent customer service—thank you!
6 August 2026
Unprompted review
Reply from DCI Radius
Hi Alan, thanks for your Trustpilot review! We would like to express our gratitude for taking the time to share your feedback. We are pleased to hear that your experience with our services met your expectations.
Kind regards,
Radius Business Solutions (Ireland) Limited
Had an issue with my account login
Had an issue with my account login, phoned customer service, spoke with Olivia. She was very patient and stayed on the line until I was successfully logged into my account. No AI or automated voices involved, Thank You!
6 August 2026
Unprompted review
Reply from DCI Radius
Good Morning, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Card issue
Contacted Radius Velocity today and spoke with Olivia. She was very friendly, professional and extremely helpful. Resolved issue very quickly over the phone
5 August 2026
Unprompted review
Reply from DCI Radius
Hi Joe, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great support experience
Great support experience - prompt, polite and professional. Great credit to Sohpie of the Customer Care Team who handled my enquiries. Would highly recommend.
30 July 2026
Unprompted review
Reply from DCI Radius
Good Afternoon, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Sophie and our Customer Care Team on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Thanks Niamh for help today.
5 August 2026
Unprompted review
Reply from DCI Radius
Good Afternoon! thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Niamh.
Kind regards,
Radius Business Solutions (Ireland) Limited
Spoke to Olivia
Spoke to Olivia, she resolved my query straight away.
Very pleasant and professional.
4 August 2026
Unprompted review
Reply from DCI Radius
Hi Dee, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Olivia.
Kind regards,
Radius Business Solutions (Ireland) Limited
Much as i dislike the site and how you…
Much as i dislike the site and how you collect payments ( not from the previous calender month) also an Invoice number contains multiple transactions ???
However Dani was brilliant,, get me sorted quickly
30 July 2026
Unprompted review
Reply from DCI Radius
Hi Anne, thank you for taking the time to leave us a review on Trustpilot! We currently only operate by generating weekly invoices. We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Dani.
Kind regards,
Radius Business Solutions (Ireland) Limited
Dealing with Mufanwe was a complete…
Dealing with Mufanwe was a complete pleasure , most helpful , informative and patient, problem solved in minutes 10/10
31 July 2026
Unprompted review
Reply from DCI Radius
Hi John, thank you for taking the time to leave us a review on Trustpilot! We appreciate your feedback and are thrilled to know you had a positive experience with us. We will ensure this feedback is given to Myfanwy.
Kind regards,
Radius Business Solutions (Ireland) Limited
Account issue
Niamh was so helpful in fixing the issue I phoned about, thank you
30 July 2026
Unprompted review
Reply from DCI Radius
Hi Catherine, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
My last dd was returned as I didn't…
My last dd was returned as I didn't realise I had another dd due that day . This was my first time happening to me and when I received an invoice for 80euro I was shocked to say the least . I rang Radius and spoke to dani who was lovely and has credited my account as he understood my issue immediately. I have been a Radius customer for years and have never missed a payment before .( payment was made the next day as soon as I realised what had happened). I'm not a business, im a home carer so I'm so happy Dani helped me with this. Thank you Dani again .
30 July 2026
Unprompted review
Reply from DCI Radius
Hi Victoria, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Daniel on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
We have used Radius for 7 years now and…
We have used Radius for 7 years now and never had one problem. Always efficient. Not too pushy and very helpful.
29 July 2026
Unprompted review
Reply from DCI Radius
Hi John, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great servicee
Thanks to Olivia for being welcoming, helpful and patient! My queries were dealt with promptly and future feedback encouraged if the same issues arise
29 July 2026
Unprompted review
Reply from DCI Radius
Hi Val, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Telephone request
Olivia was very helpful and very pleasant on the phone today. I got an immediate email response with regards to my request.
29 July 2026
Unprompted review
Reply from DCI Radius
Hi Charlie, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Olivia on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Thank you Ciara
Thank you Ciara for sorting my new card, address change and trouble logging in. Very quick and helpful.
27 July 2026
Unprompted review
Reply from DCI Radius
Hi Reggie, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Price Gougeing
I have dealt with Dci for a good few years, In general they are competitive but since the Iran war they are out of line for their existing customers. I have email them on this issue but they were unwilling to change price. The local price here is 1.69 to 1.79 while DCI price is 206.57 . New customers are treated different
22 July 2026
Unprompted review
Reply from DCI Radius
Dear Bernard, we are sorry to hear about the experience you have received. We would like to thank you for giving us the opportunity to investigate your query further. This query has been passed to your account manager to review. We’ll work with you to resolve any issues as quickly as possible.
Kind Regards,
Radius Business Solutions (Ireland) Limited
Very prompt actioning of an issue I had…
Very prompt actioning of an issue I had by Ciara in the Radius team
21 July 2026
Unprompted review
Reply from DCI Radius
Hi Eddie, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Avoid Avoid Avoid
Avoid Avoid Avoid
I had the bad luck to take out a few DCI cards which were constantly more expensive than the displayed pump price and on questioning this I was told I should be ringing in each week to renogaoate the price.
Considering I took these cards on the basis they'd be a saving on the pump price.
However the worst thing about this company is the constant attempt to up sell, vehicle tracking, dash cam, insurance and on and on
1 May 2026
Unprompted review
Reply from DCI Radius
Dear Michael, We are sorry to hear about the experience you have received. We would like the opportunity to investigate your query further. Please could you contact us at customerservices.dci@radius.com . We’ll work with you to resolve any issues as quickly as possible.
Kind Regards,
Radius Business Solutions (Ireland) Limited
Ciara handled my query with great ease…
Ciara handled my query with great ease and was very helpful and responsive
3 July 2026
Unprompted review
Reply from DCI Radius
Hi Theresa, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
I had a conversation with Ciara Keating…
I had a conversation with Ciara Keating who was
very pleasant and professional. She got straight to the point and saved me a lot of time looking for vat returns
by sending me a spread sheet.
3 July 2026
Unprompted review
Reply from DCI Radius
Hi Sean, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Josh is very polite and eager to be of…
Josh is very polite and eager to be of service.
2 July 2026
Unprompted review
Reply from DCI Radius
Hi Paul, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Josh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
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