I had a courtesy call from Linda Barrett as i have retired and will no longer require the use of my DCI card, Im foud her to be courteous,polite and efficient with my situation My experince with... See more
Company replied
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Review summary
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Thank you.. Cian Flaherty great service, he was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no... See more
Company replied
Had a query on my bill and i spoke to Olivia she went above and beyond to help me get the answers i needed and also advised me on other packages that might suit my business better, Very very helpful... See more
Company replied
I made an email request to Radius and Ciara promptly replied to me. She looked into my enquiry, and quickly resolved it to my total satisfaction. I cannot praise members of a firm's staff like Ciar... See more
Company replied
Company details
About DCI Radius
Written by the company
Contact info
4.6
Excellent
1K reviews
Asks customers to review
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Great customer service received from…
Great customer service received from Niamh. Very informative and helpful.
24 March 2026
Unprompted review
Reply from DCI Radius
Hi Brian, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Niamh on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Absolutely spot on Dani was genuinely…
Absolutely spot on Dani was genuinely brilliant he helped me step by step setting up my cards top job Dani thanks so much
Ian
20 March 2026
Unprompted review
Reply from DCI Radius
Hi Ian, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Dani on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Excellent service from Cian
Excellent service from Cian , very helpful and polite 10 out of 10 👏👏👏👏
19 March 2026
Unprompted review
Reply from DCI Radius
Hi Nathan, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Thank you Cian.
Thank you..
Cian Flaherty great service, he was knowledgeable, professional, and genuinely focused on finding the best solution for our business needs. Everything was explained clearly, there was no pressure, and the setup process was quick and smooth. Since signing up, managing fuel expenses has been much easier and more cost-effective.
19 March 2026
Unprompted review
Reply from DCI Radius
Hi Christy, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Customer service its great
Customer service its great , especially Cian who was very helpful
20 February 2026
Unprompted review
Reply from DCI Radius
Hi Izabela, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Cian on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
This company only knows how to charge…
This company only knows how to charge customers fees; I do not recommend this company to anyone.
18 March 2026
Unprompted review
Reply from DCI Radius
Dear Elton, we are sorry to hear about the experience you have received. A full list of fees are available on our website in our Terms & Conditions section. Should you need further assistance or have any queries regarding charges, you contact us at customerservices.DCI@Radius.com. We’ll work with you to resolve any issues as quickly as possible.
Kind Regards,
Radius Business Solutions (Ireland) Limited
Reply from DCI Radius
Hi Pauline, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Beware price per litre increases on DCI one each week
Beware that with the DCI one card they increase there prices each week and they expect you to ring them EACH WEEK to request a reduction. If not, the price will creep up. Found out the hard way last week when the charge was €2.38 per litre incl of VAT. Also, the message sent each week quotes the price excluding VAT so the final price is plus another 23%!! Don't get burnt as they is how they make the money and of course promise you when you sign up that this wont happen. No recourse when complained to DCI customer service.
6 March 2026
Unprompted review
Reply from DCI Radius
Dear Customer, We are sorry to hear about the experience you have received. We would like the opportunity to investigate your query further however we are unable to locate your account. Please could you contact us at customerservices.DCI@Radius.com. We’ll work with you to resolve any issues as quickly as possible.
Kind Regards,
Radius Business Solutions (Ireland) Limited
Dani was fantastic to deal with
Dani was fantastic to deal with, and had my issue sorted out super quick. Thank you Dani, super service
12 March 2026
Unprompted review
Reply from DCI Radius
Hi Tracey, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Dani on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Hidden charges when closing account
Held a company account with Radius for 3 years with 20 users. We also hold accounts with other companies. Radius pricing was always miles off their competitors, so we took the decision to cancel the account as it was rarely used.
Radius made the account closing process very cumbersome and difficult. We were due a refund, so they added bogus hidden charges to try to claw back they amount they were due to pay. Poor response to email and phone communication to get the issue rectified.
Finally get it sorted and 1 week afterwards we get an invoice for a 'Account Review Fee'.
Poor customer service and unbecoming behavior for a company of this size, obviously they don't like to close accounts!
11 March 2026
Unprompted review
Reply from DCI Radius
Dear Emmet, we are sorry to hear about the experience you have received. We would like to thank you for giving us the opportunity to investigate your query further; there are no charges associated with account closures. A full list of Charges are listed on our website - https://www.radius.com/en-ie/fuel-cards/term-conditions/
Should you need further assistance, you can email us at customerservices.DCI@Radius.com . We’ll work with you to resolve any issues as quickly as possible.
Kind Regards,
Radius Business Solutions (Ireland) Limited
Great service.
Great service.
Incredibly helpful and knowledgeable. Rochelle explained everything throughly while guiding me through the process.
Thank you
9 March 2026
Unprompted review
Reply from DCI Radius
Good Morning, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Rochelle on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Rochelle was very helpful
Rochelle was very helpful, friendly and knowledgeable.
9 March 2026
Unprompted review
Reply from DCI Radius
Good Morning, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Rochelle on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Rochelle was my call assisted
Rochelle was my call assisted. She was engaging, friendly and helpful in my query.
Nice to speak to helpful person at a call centre.
D
9 March 2026
Unprompted review
Reply from DCI Radius
Good Morning Des, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Rochelle on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Had to ring Radius about my card not…
Had to ring Radius about my card not working and got through to Rochelle,
An absolute delight to deal with, very pleasant and lovely to deal with but also fantastically efficient, listened, asked what she needed to know and has the issue sorted immediately, and then offered to set it up so i wouldnt have this issue again, fantastic service provided by her
3 March 2026
Unprompted review
Reply from DCI Radius
Hi Derek, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Rochelle on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Great cooperation
Great cooperation, quick response time and Ciara was very helpful. The problem was resolved very quickly and several solutions were proposed. Thank you very much.
3 March 2026
Unprompted review
Reply from DCI Radius
Hi Marika, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Ciara on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Rochelle Connolly
Rochelle Connolly expertly handled my query and did everything she could to help. She was friendly and helpful.
3 March 2026
Unprompted review
Reply from DCI Radius
Hi Ben, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Rochelle on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Rochelle
Rochelle, had a great knowledge of the products Radius have, and explained everything clearly and was most courteous.
27 February 2026
Unprompted review
Reply from DCI Radius
Hi Barry, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Barry on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
Reply from DCI Radius
Good morning, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Very Happy with the Support I received…
Very Happy with the Support I received Recently.. Efficient, Patient,Clear and Very Heplful..Couldn't ask for any more...
Rory Mc Cullough
24 February 2026
Unprompted review
Reply from DCI Radius
Hi Rory, we sincerely appreciate you taking the time to leave a review on Trustpilot. Your feedback is incredibly valuable to us. It is always a pleasure to know that our efforts have positively impacted your experience.
Kind regards,
Radius Business Solutions (Ireland) Limited
Layla Egerton was very helpful in…
Layla Egerton was very helpful in sorting out an issue we had. DCI are a good company to do business with.
27 February 2026
Unprompted review
Reply from DCI Radius
Good Morning, thank you for your 5-Star review! We would like to extend our sincere thanks for taking the time to share your experience with Layla on Trustpilot. Your feedback means a great deal to us. We will ensure this is passed along.
Kind regards,
Radius Business Solutions (Ireland) Limited
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