Daysoft Contact Lenses Reviews 1,918

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its excellent quality and comfort, often noting that the lenses feel moisturizing and protective. Many people appreciate the affordability of the lenses, finding them to be a great value compared to other brands. The ordering process is described as easy, and the delivery service is frequently highlighted for its speed and reliability. However, some customers have experienced issues with the quality of certain batches of lenses, reporting that they can be flimsy, uncomfortable, or dry out quickly. There have also been mentions of slow or inconsistent deliveries, and a lack of tracking information for orders. A few people noted that the packaging can be difficult to open, leading to wasted lenses.

What people talk about most

Product

Users describe positive interactions with the product. Many customers have been using the contact lenses for... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the lenses as excellent, comfortable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast delivery times and the... See more

Order

Reviewers mention positive feedback about order. Many customers find the online ordering process very easy... See more

Price

Consumers generally find the pricing to be positive, often describing the lenses as affordable, well-priced,... See more

Based on these reviews

Rated 4 out of 5 stars

My son has used daysoft since he was 13 he's now 34 the contact lenses are excellent and had never had any problems. However the last year prices have risen and he has paid a different price each mo... See more

Rated 5 out of 5 stars

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... See more

Company replied

Rated 5 out of 5 stars

I have used this brand for over 5 years & have never had a problem or any issues. My Optician does not seem to like them as she says that the lenses do not move on my eye when I blink & recommended... See more

Company replied

Rated 5 out of 5 stars

Great Quality, Not Expensive Lenses & Company! Fabulous Great Quality Lenses That Aren't Just Dailies, If Hygiene Is In Place (Mandatory-Which I Know From Experience) Can Do For Couple Of Day's! As E... See more

Company replied


Company details

  1. Contact Lenses Supplier

Written by the company

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

I have a High index @ -14

I have a High index @ -14. I can only get -12 here then wear nearsighted pair of glasses @ -2. So I'm thinking the thicker lenses like mine are stronger than the thinner ones - only ordered maybe 5 times but no tears. Not sure how they/you make them - maybe try a plastic like acuvue moist - from research the higher the water content the worse they are for dry eyes as the eyes need to work harder to hydrate the lenses. You can use "Refresh Optive Advanced" lubricant eye drops while using the lenses to help keep moist. I'll be ordering aging soon. I love the high index and greatful for them available because I really get tired of wearing glasses all the time !!! Just like all lenses - some work - some don't.

7 September 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Sean
Thank you for your helpful comments. I would like to point out that we produce our CLs to -25 so should be able to match your prescription. Would you like me to send you some for you to try? If so, please confirm the Power you need and I will follow-up for you.
Kind Regards, Sandra, Customer Care.

Rated 5 out of 5 stars

daysoft lenses

fantastic lenses

6 September 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi,
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 5 out of 5 stars

So easy and super competitive on price

So easy and super competitive on price

29 August 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi,
Thank you for your Review, I will Let the Team know.
Kind Regards,
Elizabeth, Customer Care.

Rated 5 out of 5 stars

Excellent, better than the branded name I was using before.

I have been using Daysoft lenses for about 20 years or more. They are hygienic and extremely comfortable. So much so I have occasionally forgotten they were in. I bought some for my son-in-law as a Christmas present and he now orders them himself and says they were one of the best Christmas presents he has been given.

23 August 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Vivien,
Thank you for your review.
We much appreciated it.
Kind Regards, Elijah, Customer Care.

Rated 1 out of 5 stars

Poor quality lenses

Poor quality lenses, used to be a long time customer but switched last year. Needed emergency last minute contacts only daysoft could deliver so I purchased but as soon as I got on holiday I remembered why I don’t buy these. Don’t stick to my eye at all, almost have to scrap them off on the eyeball, then when it comes to taking them out particularly hard in comparison to other lenses, with issues often (lense tearing, remainder stuck in white part of eye, or just moving so that it’s not on retina but in eyeball). Would not recommend

20 August 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Muhammad,
Please contact us at yourteam@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Elijah, Customer Care.

Rated 2 out of 5 stars

Declining quality and poor experience!

After nearly 20yrs of use, today makes the last day I’ll use Daysoft lenses. They’ve never been the best but they did represent the best value for money overall.

However, the quality over the last year or so has declined so much that I often have to replace lenses half way through the day as they have come apart whilst wearing them.

I did contact the company to complain about the quality of recent batches and the reply I received simply offered me a free pack and made no apology or mentioned any plans to improve quality.

17 August 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear John,
Thank you for contacting us directly.
Kind regards, Elijah, Customer Care.

Rated 1 out of 5 stars

False Economy

These lenses refuse to stay on my fingertip and when I eventually present them to my eyes they refuse to adhere to my eyeball.
I've had to throw a number of them away and put in other lenses that work.
Cheap but a false economy, I'm afraid.

17 August 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Peter,
Please contact us at yourteam@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Elijah, Customer Care.

Rated 3 out of 5 stars

Don’t like the fact that it would…

Don’t like the fact that it would appear I can no order lens as u need them but have to have a rolling month, as don’t use lens everyday,
Would just like to thank Elijah at Daysoft for resolving my above issue. Will hopefully continue with Daysoft for years to com x

30 July 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Graham,
Thank you for your review. To place a pay-as-you-go order on our website, please ensure that the subscribe toggle displays as OFF.
Kind Regards,
Elijah, Customer Care.

Rated 5 out of 5 stars

Highly recommended

Great customer service, quick delivery, good quality product for the price

22 July 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Kim,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.

Rated 5 out of 5 stars

Long-term customer with no issues

I’ve been wearing these lenses for many, many years and they are the best value on the market. The website is easy to navigate and the re-ordering process is simple. I only wish they also sold toric lenses so I could buy for both eyes!

21 July 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Michael,
Thank you for your Review, I will Let the Team know.
Kind Regards,
Elizabeth, Customer Care.

Rated 1 out of 5 stars

I would not recommend dayglow at all

I would not recommend dayglow at all. I last used them around 3 years ago and found them good for the price but it seems the quality has gone down. They are very brittle and hard to get into my eye and once in they make my eyes red and itchy. They’re also difficult to get out, it feels like they dry out on my eye even when I use saline solution and eye drops. I’d just pay a bit more £ and get good quality lenses.

19 July 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Dylan,
Please contact us at customercare@daysoft.com, with your order details so we can assist you. We are here to help.
Kind regards, Elizabeth, Customer care.

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Only order what’s needed so No subscription which is ideal for me as I only wear them occasionally.
Easy to navigate website

14 July 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Joanne,
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 5 out of 5 stars

Stop buying from high-street opticians…

Very easy company to work with - UK-based customer service telephone number for any enquiries - quick delivery. Cost saving of over £20 a month by switching from a high-street opticians - 1 x month supply of daily disposables for under £20 including delivery is a huge help! Would recommend.

9 July 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi,
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 3 out of 5 stars

Have used Daysoft for many years with…

Have used Daysoft for many years with little issue. However the last few times I have ordered the delivery time hassle seriously let them down. I placed an order on 21st June and it still hasn't arrived. The tracking doesn't work either.
Their customer service is their saving grace, they've posted me more lenses today so just have to hope these turn up this time or sadly I won't order again.

3 July 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Laura,
Thank you for contacting us directly. Kind regards, Marc, Customer-care.

Rated 5 out of 5 stars

Quality product

Really fast delivery. Amazing lenses, I use the silk, can't even tell I've got them I'm. Really impressed

1 July 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Duncan,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

Daysoft lenses are great so comfortable…

Daysoft lenses are great so comfortable to wear the delivery is expedient and the price is great for the quality of the lenses

13 June 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Carol,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 1 out of 5 stars

I have been using it for at least 8…

I have been using it for at least 8 years but recently the quality have gone down so much I can no longer use them. Things like holes in the lens. Worst they keep breaking in my eye so not sure where they have gone. Their customer service is super good thou I give them that they replace faulty batch all the time but I just can’t afford having lenses break in my eye is pretty scary. Sorry won’t come back until quality improve to back when you guys first started.

30 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from Daysoft. Following an opticians appointment and a drastic change of prescription I contacted them via email and had a response the very next morning. Posted an unused box of lenses the same day and received my replacement new prescription today. Such a prompt service in under 3 days

29 June 2024
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Lisa,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

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