Daysoft Contact Lenses Reviews 1,918

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its excellent quality and comfort, often noting that the lenses feel moisturizing and protective. Many people appreciate the affordability of the lenses, finding them to be a great value compared to other brands. The ordering process is described as easy, and the delivery service is frequently highlighted for its speed and reliability. However, some customers have experienced issues with the quality of certain batches of lenses, reporting that they can be flimsy, uncomfortable, or dry out quickly. There have also been mentions of slow or inconsistent deliveries, and a lack of tracking information for orders. A few people noted that the packaging can be difficult to open, leading to wasted lenses.

What people talk about most

Product

Users describe positive interactions with the product. Many customers have been using the contact lenses for... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the lenses as excellent, comfortable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast delivery times and the... See more

Order

Reviewers mention positive feedback about order. Many customers find the online ordering process very easy... See more

Price

Consumers generally find the pricing to be positive, often describing the lenses as affordable, well-priced,... See more

Based on these reviews

Rated 4 out of 5 stars

My son has used daysoft since he was 13 he's now 34 the contact lenses are excellent and had never had any problems. However the last year prices have risen and he has paid a different price each mo... See more

Rated 5 out of 5 stars

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... See more

Company replied

Rated 5 out of 5 stars

I have used this brand for over 5 years & have never had a problem or any issues. My Optician does not seem to like them as she says that the lenses do not move on my eye when I blink & recommended... See more

Company replied

Rated 5 out of 5 stars

Great Quality, Not Expensive Lenses & Company! Fabulous Great Quality Lenses That Aren't Just Dailies, If Hygiene Is In Place (Mandatory-Which I Know From Experience) Can Do For Couple Of Day's! As E... See more

Company replied


Company details

  1. Contact Lenses Supplier

Written by the company

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Have been a customer for many years, however...

I have used Daysoft for many years without any issue. However in the last few years I have found the quality of the lenses and the dispensing pods have gotten so bad I have decided to buy my lenses elsewhere. The lenses would break on inserting them and this happened several times a week. I had to pay to have an optician to remove the broken fragment. Daysoft have also increased their postage costs recently. Ironic that they charge more for a much inferior product than they sold in the past. You've been forewarned !

2 April 2026
Unprompted review
Rated 1 out of 5 stars

terrible i ordered on 4 April really…

terrible i ordered on 4 April really awful customer service appalling woman couldn’t care less,
nearly 2 weeks still no delivery im now going away with no lenses i asked for postage to b refunded the unhelpful customer service said absoloute not was arguing about bank holiday dates not included in delivery
will never ever use again due to their misleading information about 3/5 working days delivery ordered on 4 april now being delivered over 2 weeks later

10 April 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Kay,
We have no record of an order in your name.
All our orders have a money bank promise and we will be happy to refund your payment if, when you receive them, you return the lenses to us.
Kind Regards,
Margaret, Customer Care

Rated 5 out of 5 stars

I have used Daysoft for over 20 years

I have used Daysoft for over 20 years. Have found them very comfortable and good value for money.
My optician did said the fit isn't as good as with some other contact lenses but acknowledged that my eyes are still very healthy and that I can see well with them.

7 April 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Hilary,
Thank you for your Review, I will Let the Team know.
Kind Regards,
Elizabeth, Customer Care.

Rated 2 out of 5 stars

Used Daysoft for over 10 years with no…

Used Daysoft for over 10 years with no issues, and I’ve worn contact lenses for 20+. Recently started having problems with the lenses and was basically told it was my fault and that I don’t know how to put them in properly which is pretty ridiculous.

Signed up to their subscription for convenience, but deliveries are slow and inconsistent. It’s meant to be monthly, but ends up more like every six weeks, which defeats the point.

Customer service are useless. I’ll be looking elsewhere.

5 April 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Rachel,
Thank you for contacting us directly.
Kind regards, Elizabeth, Customer care.

Rated 1 out of 5 stars

Dont waste your money

Had an eye test done at my local opticians the get an up-to-date prescription, then orderd contact lenses from Daysoft. The lenses where so week it wasn't even worth me wearing them. I contacted Daysoft numerous times but never heard back. Poor product, zero customer service, dont waste your money.

28 January 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Jonathan,
Please return the lenses so we can check your experience details which are very unusual.
We have had no similar feedback from others who received CLs from the same batch. We also have no note of you contacting us so any details you have on this would also be most helpful.
Kind Regards,
Margaret. Customer Care.

Rated 5 out of 5 stars

The best!!

Been buying for 7 years now tried many different brands but these are the best and also affordable.and always on time delivery Very satisfied customer

23 March 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Edita,
Thank you for your review.
We much appreciated it.
Kind regards, Elijah, Customer Care.

Rated 5 out of 5 stars

I've used these for over 10 years

I've used these for over 10 years, and I have tried every brand under the sun. These are the most comfortable lenses out there FOR ME, but of course, they have to fit your eye, and we are all different. I can wear them for 16 hours a day, phone use can dry them quicker. The price is VERY good value, the packaging is great, although it takes a second to work out how to get the lens out, remember when you first tried to put one in your eye, lol. It fits through the post box, so it's cheap postage. Highly recommend. I even ship them to Geneva and pay 30chf tax and import duties because it's worth it.

31 March 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Grace
Thank you for your Review, I will Let the Team know.
Kind Regards, Sandra, Customer Care.

Rated 5 out of 5 stars

Great lenses at an affordable price and…

Great lenses at an affordable price and very friendly and helpful staff.

26 March 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Andrea,
Thank you for your review. We much appreciated it. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

Very easy to order online

Very easy to order online and easy to use

19 March 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Elizabeth,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Rated 5 out of 5 stars

Always fantastic

Used for years only ever had one issue and customer service went out of their way to put right.

Regularly recommend to others

1 March 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Allan
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 5 out of 5 stars

Great website

Great website, and very comfortable lenses

9 March 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Bernie,
Thank you for your review.
We much appreciated it.
Kind regards, Elijah, Customer Care

Rated 5 out of 5 stars

Excellent lenses and brilliant customer…

Excellent lenses and brilliant customer service.
The lenses are great value for money and very good quality. The delivery is quick and the customer service team is always on hand

9 March 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Kerrie,
Thank you for your Review, I will Let the Team know. Kind Regards, Marc, Customer Care. daysoft

Rated 4 out of 5 stars

Very good vle for money and do fit…

Very good vle for money and do fit well. I find they stay in well compared to the big branded ones.

Only thing I find is that they are a little more difficult to fit as they are more rigid than ther brands. Sometimes you put them in and a blink will ping them out again.

So takes a little longer to get them in but once in they are great.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Contact lenses

Very easy to put in very comfortable to ware will order again

10 February 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Mandy,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.

Rated 5 out of 5 stars

Great product

Great product, great price and quickly delivered.

23 February 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Andrea,
Thank you for your review.
I will pass your comments to the team
Kind Regards, Elizabeth, Customer Care.

Rated 5 out of 5 stars

Excellent value for money

Easy to order and quick delivery. Lenses are packed well and so comfortable to wear

16 February 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Maureen
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 5 out of 5 stars

Excellent I have used this brand for over 5 years…

I have used this brand for over 5 years & have never had a problem or any issues.
My Optician does not seem to like them as she says that the lenses do not move on my eye when I blink & recommended another brand (suprise, suprise). Anyway I paid for my contact lens fitting& check took on board her comments & ordered my new prescription from Daysoft!
No hesitation in recommending DAYSOFT & I have no hesitation in recommending them.

25 February 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Philip
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 4 out of 5 stars

Good

I’ve used daysoft for 5 years now and love them. They’re well priced and good lenses. Only downsides is the packaging is slightly awkward to open and the fact the shipping and cost of lenses has increased quite a bit. The shipping was free and now costs around £3 for not overly quick shipping and the lenses have slowly crept up. That being said, they’re still very reasonably priced and comfortable

25 February 2026
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear LS,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system. Unfortunately, we have not received a response.
You may need to slightly change how you remove our lenses from the blister pack. We would appreciate your cooperation by viewing our Lens Pack Opening Video at http://daysoftvideos.com/
If you require any more information, please contact us direct.
Kind Regards, Margaret, Customer Care.

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