Daysoft Contact Lenses Reviews 1,918

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product for its excellent quality and comfort, often noting that the lenses feel moisturizing and protective. Many people appreciate the affordability of the lenses, finding them to be a great value compared to other brands. The ordering process is described as easy, and the delivery service is frequently highlighted for its speed and reliability. However, some customers have experienced issues with the quality of certain batches of lenses, reporting that they can be flimsy, uncomfortable, or dry out quickly. There have also been mentions of slow or inconsistent deliveries, and a lack of tracking information for orders. A few people noted that the packaging can be difficult to open, leading to wasted lenses.

What people talk about most

Product

Users describe positive interactions with the product. Many customers have been using the contact lenses for... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the lenses as excellent, comfortable, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast delivery times and the... See more

Order

Reviewers mention positive feedback about order. Many customers find the online ordering process very easy... See more

Price

Consumers generally find the pricing to be positive, often describing the lenses as affordable, well-priced,... See more

Based on these reviews

Rated 4 out of 5 stars

My son has used daysoft since he was 13 he's now 34 the contact lenses are excellent and had never had any problems. However the last year prices have risen and he has paid a different price each mo... See more

Rated 5 out of 5 stars

I've NEVER EVER EVER had better contact lenses. Been using them since early 2000's . Never gone back to any other brand. I've got really allergic prone , dry eyes. It feels like absolute bliss while w... See more

Company replied

Rated 5 out of 5 stars

I have used this brand for over 5 years & have never had a problem or any issues. My Optician does not seem to like them as she says that the lenses do not move on my eye when I blink & recommended... See more

Company replied

Rated 5 out of 5 stars

Great Quality, Not Expensive Lenses & Company! Fabulous Great Quality Lenses That Aren't Just Dailies, If Hygiene Is In Place (Mandatory-Which I Know From Experience) Can Do For Couple Of Day's! As E... See more

Company replied


Company details

  1. Contact Lenses Supplier

Written by the company

daysoft replaces other contact lens brands for half the price! Buy contact lenses direct from daysoft with the safety of a money-back promise.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good service as always

Good service as always. Lenses arrived quickly and the price is really good. I needed good lenses that don't dry out quickly and don't cost a fortune.

28 December 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Anthony
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 5 out of 5 stars

Super quick delivery as always

Super quick delivery as always. Great lenses - I have used them for years.

16 December 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Mr Hicks,
Thank you for your review.
We much appreciated it.
Kind regards, Elijah, Customer Care.

Rated 5 out of 5 stars

Excellent company and the lenses are so…

Excellent company and the lenses are so comfortable. Great price too

19 December 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Christine,
Thank you for your review.
I will pass your comments to the team.
Kind regards, Elijah, Customer Care.

Rated 5 out of 5 stars

Cannot recommend highly enough

After wearing contact lenses for most of my adult life, I changed to Daysoft over 20 years ago. Honestly, one of the best decisions I've ever made.

18 December 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Hilary,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.

Rated 5 out of 5 stars

Yes found them to be reliable.

Have used daysoft before and found them to be reliable and on time.

13 December 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Julie,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.

Rated 3 out of 5 stars

Postage charge price hike

I was initially disappointed at the price charged for postage a while ago. Can't believe they've just hiked it up again. I mean come on what possible reason is there for this?

9 December 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Mike,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind regards, Janice, Customer Care

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Super quick and if you need to get in touch with customer Care, they are very quick to respond. Been ordering from here for years and the prices are a bonus.

8 December 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Hayley
Thank you for your Review, I will Let the Team know.
Kind Regards, Sandra, Customer Care.

Rated 5 out of 5 stars

Fabulous & Great Quality 'Daily Contact Lenses!'

Great Quality, Not Expensive Lenses & Company! Fabulous Great Quality Lenses That Aren't Just Dailies, If Hygiene Is In Place (Mandatory-Which I Know From Experience) Can Do For Couple Of Day's! As Emergencies Do Happen To All Of Us!
Daysoft Is Great! 15+ Years Now Been Wearing I Do Try, But If Anyone's Listening Today Who Is Blind (Like Me) Try Daysoft Lenses If Your Blind Like Myself You Won't Be Disappointed! 😊

1 November 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Joseph
Thank you for your review.
We much appreciated it.
Kind Regards, Sandra, Customer Care.

Rated 1 out of 5 stars

Disappointing quality

I brought a month as a trail and disappointed contact lenses cheap casing and don’t fit eye correctly doesn’t focus and was trying to find base and dia however nowhere to be found and most annoying at night i see halo on lights so not suitable for driving.

13 November 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi Adrian,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind Regards, Margaret, Customer Care

Rated 3 out of 5 stars

These ones are not as good to use as…

These ones are not as good to use as the last ones! I thought the silk would be better but they are not

18 November 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind Regards, Margaret, Customer Care

Rated 4 out of 5 stars

I’m 65 with osteoarthritis I sometimes…

I’m 65 with osteoarthritis I sometimes feel it’s hard to open the lens but I will say they are very comfortable to wear

22 November 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Suzanne,
Thank you for your review.
We much appreciated it.
Kind regards, Elijah, Customer Care.

Rated 5 out of 5 stars

Comfortable lenses

Comfortable lenses. Easy to order. Give them a try you wont be disappointed

20 November 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi,
Thank you for your review.
I will pass your comments to the team
Kind Regards, Elizabeth, Customer Care.

Rated 5 out of 5 stars

I ordered the wrong lenses.

Made a stupid mistake and ordered the wrong lenses. On opening my lenses I just couldn’t understand why I was having difficulty seeing with them in. I contacted customer services and they were brilliant and identified I had ordered the wrong lenses. Offered me to return them for a replacement. Great customer care, fantastic

12 November 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Marilyn,
Thank you for your review.
We much appreciated it.
Kind Regards, Elizabeth, Customer Care.

Rated 5 out of 5 stars

I am a new user of contact lenses and…

I am a new user of contact lenses and after being shocked at how expensive other suppliers were, I was amazed at how reasonable the daysoft prices for contacts were. They are so comfortable, I forget I'm wearing them! Delivery to your door is fabulous and makes life so much easier. I have now subscribed to Daysoft for my lenses. Really pleased with the product, and the price!!

18 November 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Clare,
Thank you for your Review, I will Let the Team know.
Kind Regards,
Elizabeth, Customer Care.

Rated 1 out of 5 stars

To make sure they look at BC and DIA of lenses too

I bought these lenses according to my prescription however did not suit my eyes as there is no Bc or Dia range on them. Which is normally the case for all contact lenses as I found out from my optician. The lenses were not the right fit for my eyes and I was not able to read the board during my check up and was told I cannot drive due to my poor eyesight. I told my optician I bought these online so he gave me my regular prescription and was able to read the board. So please make you buy off a optician and not online and put your eyes at risk.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent contact lenses from Daysoft

Excellent contact lenses from Daysoft. Easy to wear and excellent value. You can order them as you need them and when you do order they arrive quickly.
The customer service is first class.
I ordered some lenses that didn’t arrive and emailed customer service, they sorted it out efficiently no quibble just great service. Well worth buying from this trusted company.

5 November 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Susan,
Thank you for your review.
We much appreciated it.
Kind regards, Elijah, Customer Care.

Rated 3 out of 5 stars

Quality seems to have dropped

I have e used this company for 15 years. The last batch I have received has been very poor. With 20 years experience in placing and removing lenses carefully im not new to this process. I have had 3 tear in my right eye, different prescription to my left eye. Nails short and maintained. No change in the system, just tearing a small piece on
removal. Hours of removing them. Not delighted any further

2 November 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Hi,
We had used the request information function on Trustpilot to ask for your contact details so that we could find your record in our system.
Unfortunately, we have not received a response. If you would like to contact us, you can contact us directly at Yourteam@daysoft.com.
Kind Regards, Janice, Customer Care

Rated 5 out of 5 stars

Easy ordering

Easy ordering, good communication and a good product

30 October 2025
Unprompted review
Daysoft Contact Lenses logo

Reply from Daysoft Contact Lenses

Dear Yvonne,
Thank you for your review.
I will pass your comments to the team.
Kind regards, Elijah, Customer Care.

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