Daylight Company  Reviews 

1,389
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and functionality of the products, finding them well-made and effective for various tasks like hobbies and reading. Many appreciate the thoughtful design, ease of use, and the ability to adjust light settings to suit their needs, especially those with visual impairments. The ordering process is frequently described as easy, and the delivery service is often highlighted for its speed and efficiency. However, some customers experienced issues with product durability, such as lamps breaking or adapters failing after a short period. There were also occasional concerns regarding communication about delivery, with some not receiving tracking information or order confirmations.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality, design, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent product quality and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and timely... See more

Order

Consumers find the ordering process to be positive, with many describing it as simple, easy, and smooth,... See more

User experience

Users describe positive interactions with user experience, highlighting that products are excellent, well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been dithering for some time in whether it is worth getting a daylight lamp. As a tailor I need good lighting for drafting patterns, colour and pattern matching and hand sewing. The very dark aft... See more

Rated 5 out of 5 stars

I have older eyes and need reliable lamps for my hobbies like quilting and counted cross stitch. My new lamp arrived just as my old one was going out, so it was timely and exactly what I needed. Great... See more

Rated 5 out of 5 stars

I bought a lamp from the Daylight Company for my elderly mum, who suffers from age-related macular degeneration. I/we are very satisfied. The lamp is sturdy, has a perfect size, and is very sui... See more

Rated 5 out of 5 stars

First time shopping with The Daylight Company. Really chuffed with the wafer thin light pad and my magnificent pro magnifying lamp. Top notch quality. Would highly recommend their products and service... See more


Company details

  1. Lighting Manufacturer

Written by the company

The leading market innovator in task lighting since 1987. Founded in London, we were borne out of a need to replicate natural daylight indoors 💡


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.5

All reviews

(1,389)

260 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible Return Policy

We purchased a floor lamp, the description stated that it provided a warm lighting option for reading. In reality, it is a nuclear bright light! Of course I had to assemble it to see what it was like. We decided to return it and called and obtained a return authorization number - but we had to pay for shipping. Now, they refuse to refund us any money because it was opened.! The light was carefully repacked and used for literally 2 minutes. How are you supposed to judge a product without opening the package? So now I am out the cost of the product plus shipping and they have the item. Buyer Beware! Stay away from these clowns. I might have to escalate this to a legal response and challenge them in small claims court. Absurd. Shop elsewhere.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

The package came well wrapped

The package came well wrapped; I did need to email to ask for details of the despatch as I did not hear for a few days but was emailed back within a few hours to say it was in the post that day. It is a present so has not yet been used.

4 December 2025
Rated 1 out of 5 stars

Your sales person Ryan was wonderful

Your sales person Ryan was wonderful. My problem is that I can't get the light to work consistently. I purchased a second adaptor figuring the first one had a short, but no luck. I used it for two weeks and it was fine, then it just went off. I can occasionally get it to come on, but just for a little while and it goes off. I'm disappointed. Your claim process is troublesome.

4 December 2025
Rated 5 out of 5 stars

Disappointed could not get discount because of email listing

The product is great shipping was great. I only have one small issue which I feel was not. I was very happy with. I was told that the first time I ordered I was if I have an email address I get a coupon for a discount for the next purchase so I ordered that base for the existing lamp I had cost of about 200 and something dollars and then a week or so later or maybe a week later I tried to order a anothe lamp with a magnifying glass and it was supposed to be on sale everything else so I tried to apply it and they said no it doesn’t work because the discount doesn’t work because it’s a black Friday sale so I don’t know. I still have a discount redeem I can use for my email sign up or what but it just a little disappointing that I basically couldn’t get a discount. I bought a whole another light lab for almost $200 again otherwise product is great and shipping and service is good thank you.

1 December 2025
Rated 5 out of 5 stars

Great product for my old mum

I bought a lamp from the Daylight Company for my elderly mum, who suffers from age-related macular degeneration.

I/we are very satisfied. The lamp is sturdy, has a perfect size, and is very suitable for seniors. Three light color options and 4–5 brightness levels can all be operated using a simple hand switch. That’s exactly how it should be.

In addition, the delivery time within the EU was really fast, as the Daylight Company was evidently smart enough to set up a warehouse in the Netherlands.

I can only recommend the company and its products.

7 December 2025
Rated 5 out of 5 stars

Great light

The light is even better than I expected. It arrived promptly and was easy to put together

7 December 2025
Rated 5 out of 5 stars

Lamp is a game changer!

Purchased the item required with ease, and it was shipped within a matter of days.

I'd definitely recommend this company if you need a daylight lamp for crafting and reading.

2 December 2025
Rated 5 out of 5 stars

The product came very quickly and was…

The product came very quickly and was delivered in good condition. I'm not having them installed right away so I tested them to make sure they were working and they are. I'm looking forward to getting them installed in my studio.

5 December 2025

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