David James Limited Reviews 

123
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process of selling their car to be easy, straightforward, and hassle-free from start to finish. Reviewers frequently highlighted the professionalism, helpfulness, and polite nature of the staff, who kept them informed throughout the process. Many customers received competitive and fair prices for their vehicles, often better than other options, with prompt and quick payment upon collection. The overall user experience is consistently described as smooth, efficient, and stress-free, leading to high recommendations.

What people talk about most

Service

Clients share positive opinions on service, frequently describing it as smooth, hassle-free, and efficient... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, efficiency, and... See more

Price

Customers consistently note positive experiences with price, often receiving competitive and fair offers for... See more

Payment

People report positive experiences with payment, highlighting quick and efficient transactions. Customers... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing the process as smooth, seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sold my Golf R through Kylan. Made the whole process easy and straightforward. Better offer than anywhere else. Jordon came down to check it thoroughly. Once he was happy the paperwork was sent a... See more

Rated 5 out of 5 stars

Just sold my Audi Rsq3 to David James. The whole process from first contact to receiving my payment was so smooth and stress free. I would particularly like to thank CJ for his professionalism from... See more

Rated 5 out of 5 stars

An absolute seamless, stress free reluctant sale of my beautiful BMW 135i msport! Kept me informed throughout the full process. Can not fault this company and if you fancy buying a stunning piece of m... See more

Rated 5 out of 5 stars

Had a brilliant experience selling my car through motorway to David James. CJ who dealt with the transaction was superb, very clear and responsive to any queries. Taylor who came to collect the ca... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Used Car Sales & Professional Vehicle Sourcing | Used Cars for sale in Newcastle Upon Tyne, Tyne and Wear


Contact info

4.8

Excellent

TrustScore 5 out of 5

123 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(123)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience buying my car... Thank you.

I recently dealt with Kylan Miller at David James to sell my car, and the experience was flawless from start to finish. Instead of a standard trade-in, Kylan arranged to buy the car directly, and I couldn't be happier with the outcome.
Here is why I’d recommend Kylan and the team:
Fair Pricing: The price Kylan offered was both competitive and fair. I felt valued as a customer and confident in the deal.
Exceptional Communication: The service was truly second to none. Kylan kept me informed throughout the entire process, making everything transparent and easy to understand.
Hassle-Free Process: The whole transaction was incredibly smooth. There was no stress or back-and-forth—just a professional, straightforward service.
I cannot thank Kylan and his team enough for their help. From now on, Kylan will be my first point of contact for anything car-related before I go anywhere else. If you want a stress-free experience with an honest professional, get in touch with him!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

A completely Effortless Experience

From initial contact to sale & payment Kylan of David James Cars made the whole process of selling my car a truly effortless experience. The icing on the cake being the offer for my car was significantly higher than the more well known car buying companies. Must also mention Jordon who came to assess and collect the car who was friendly and professional. A great company to deal with.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Very knowledgeable with high standards on the cars they purchase

Sold my GTI ClubSport to DJ LTD earlier in the year, the process was very fast and I had to do nothing as they sorted everything! They paid me on the spot when they came to collect and any questions I had they answered straight away. CJ was very helpful and was a pleasure to deal with and hopefully we can do business again in the future. Thank you lads!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Don’t give them back to the main dealers!

Kylan reached out when I was trying to sell my car and gave sound, honest advice and discussions, no pressure to sell and was true to his word that the price they agreed before seeing the car in the flesh is the price they paid, really easy process, Jordon arrived to pick the car up and kept in touch, done his checks and agreed everything was as is, money was then transferred and DVLA dealt with in less than an hour, highly recommended these guys and wouldn’t hesitate using them again for buying or selling, top job!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

1st Class Experience with David James

I contacted David James to purchase my BMW, I spoke with CJ who was really helpful and offered an excellent price for my car. The communication, collection and payment was very quick and trouble free. I’d have no problem recommending David James to anyone. I’ll be speaking to them when I’m ready for me next car as well 👍🏻👍🏻

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Sold my Golf R through Kylan

Sold my Golf R through Kylan. Made the whole process easy and straightforward. Better offer than anywhere else.
Jordon came down to check it thoroughly. Once he was happy the paperwork was sent and complete, with payment following promptly.

Excellent service

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

We decided just to have a look at a golf R dealt with Jack who was very friendly and knowledgeable.
We took it for a test drive then we exchanged my x5 for the golf within half an hour 🤣
Absolutely love it totally recommend this garage .
Jack has been fantastic can’t recommend enough ❤️

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Great communication from Kylan and Jordan.

Great communication from Kylan.
Sold my GTi and got the best price I could find.
Transaction was straight forward money in the bank straight away.. and stress free. Jordan came to assess my vehicle and he was very professional and thorough…
Overall I had a smooth stress free transaction and cannot fault them in any way.
😎

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Dealt with Kylan to sell my car

Dealt with Kylan to sell my car, from the first interaction it was very professional and easy. No pressure to sell, was never hounded. The price was very fair to what I was looking for and more than other local and national businesses. Car was collected from my house with all paper work completed promptly. Will happily use again to sell. Thanks again.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Car sold to David James limited

Kylan made the process very simple. A good guide of what was expected from our end and an agreed transparency from both sides made for a seamless process. Taylor came to check and collect the car, which was as we had described and shown, and the car was paid for within the hour at the previously agreed price with no silly haggling.

26 February 2026
Unprompted review
Rated 3 out of 5 stars

Sales side as always with many car…

Sales side as always with many car dealers…..charming.
The whole truth and nothing but the truth may be not so honest especially their video appraisals, and my purchase from them far from being the perfect car it was relayed to me via video. Just be honest please. Tyres had 1mm left on them before change required on a £43,000 purchase. More stone chips on it then my other 10 year old Macan, this one only 4 + years old….described as immaculate !
Within 10 minutes of purchase fault noticed on fluctuating oil pressure gauge…..is this not checked by the buyers or the service side of the company, they are the professionals not me ! Now having to be sorted by the warranty people after 1 day of purchase, which cost me a further £399.00 What happened to the industry standard 3 month warranty claim !!

25 February 2026
Unprompted review
David James Limited logo

Reply from David James Limited

Thank you for taking the time to leave your review.

We are naturally disappointed with a three-star rating, as we always aim to deliver a five-star experience for every customer.

For clarity, the tyres supplied with the vehicle measured approximately 3.5mm, with the UK legal minimum being 1.6mm. They were therefore well within legal limits and did not require replacement at the point of sale.

In terms of condition, the vehicle was presented and described as a genuine, well-maintained example. It was not advertised as “immaculate,” and we believe the condition was accurately reflected for a vehicle of its age and mileage.

With regard to the oil pressure switch concern, we were contacted the following day after collection. As this appears to have been a sporadic electrical component failure that could happen at anytime, we acted promptly to involve the warranty provider immediately to ensure the matter could be resolved as efficiently as possible, particularly given the distance involved. Our intention was to minimize inconvenience and expedite the repair.

We have the date diarised for the 5th to ensure the repair is carried out swiftly should you require any further assistance and thank you again for your feedback.

Rated 5 out of 5 stars

Remote car sale

Dealt with David James Limited (Kylan & Taylor), the process was really smooth and straight forward wouldn't hesitate to use them again.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Just sold my BMW M340d and was offered…

Just sold my BMW M340d and was offered a very competitive price. I dealt with Kylan who was an absolute pleasure to deal with. I sold the car from distance and the process was very easy. Gave an honest description and was given an honest price. When they came to collect there was no renegotiation. The amount that was offered was the anount paid. All payments were made within half an hour of arriving at my property to check over the vehicle would give 10 starts if could seamless transaction.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

ZERO stars

ZERO stars. Terrible communication skills. I phoned up to enquire and pay deposit for a car and was told that the conversation could continue over WhatsApp. After discussing finance terms over WhatsApp I was then told the car was now taken as another customer had paid deposit. The feeling here was that a customer had been in to see the car and as I called up to enquire, this prompted them to quickly usher me off the phone, and then all of a sudden the car is now gone, with no information whatsoever despite being in continuous conversation with them. The car had already been advertised for 2-3 months so it’s not as if it was very popular. Utterly disgraceful service and highly recommend to AVOID!!!!

22 January 2026
Unprompted review
David James Limited logo

Reply from David James Limited

Thank you for taking the time to leave your review.

We have spoken with our sales team and checked our enquiry records thoroughly, and unfortunately we cannot identify any communication that matches the details you’ve described.

If you are referring to David James Limited, the Newcastle-based sports, performance and prestige vehicle specialist, we would welcome the opportunity to investigate this properly. Please feel free to contact us directly with your full name and the vehicle in question so we can look into it further.

As a business, if a customer is ready to proceed and places a deposit, we are of course in the business of selling vehicles and operate strictly on a first-come, first-served basis.

That said, we are sorry if you feel disappointed by your experience. We pride ourselves on clear communication and transparent processes.

Rated 1 out of 5 stars

Be warned!

Purchased a luxury vehicle from these, was told I have 3 months warranty and no need to extend it for 3 months, but after 6 weeks engine light came on and when I called the warranty company they told me I dont have warranty. I then called david james ltd and was told that the car did not come with warranty, when I asked "why did you lie to me" they had no answer and put the phone down, each time I tried calling they would answer then phone then hang up! They will sell you a polished pile of poo and wont back up their own words! Stay away! I have full recorded proof of what was told to me from the start of the sale to each phone call... lucky to get 1 start... no option for 0 stars as these guys are professional con artists when it comes to warranty... can't believe they blatantly lied like that

18 December 2025
Unprompted review
David James Limited logo

Reply from David James Limited

Thank you for your review.

We must clarify from the outset that you are not a customer of David James. The vehicle you refer to was sold by us as a trade sale to a third-party motor trader. That trade customer collected the vehicle directly from us, negotiated the purchase on a trade basis, and subsequently sold the vehicle on to you.

As such, David James did not sell the vehicle to you, did not enter into any contract with you, and is not responsible for representations made by the party who later sold the vehicle on.

Any concerns regarding the vehicle, warranty, or representations made at the point of sale should be directed to the seller you purchased the vehicle from, not David James.

We respectfully request that you review the accuracy of your feedback and direct it to the appropriate party.

Rated 5 out of 5 stars

Hassle Free Car Sale!

Sold my car to David James and had a great experience from start to finish. CJ and the team were super professional, knowledgeable and efficient. Would definitely recommend these guys.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Straight forward sale of my Audi

Just sold my Audi Rsq3 to David James.
The whole process from first contact to receiving my payment was so smooth and stress free.
I would particularly like to thank CJ for his professionalism from start to finish, He kept me informed at every stage of the process.
The money I received was more than the well known car purchasing company’s were offering.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Great company, very professional and trustworthy

Sold my BMW X4 to this company and was really pleased with the whole process. CJ handled the sale and was so easy to deal with - professional, friendly and kept me informed throughout. Taylor collected the car on the scheduled day and despite a small family emergency at the time, was happy to wait and extremely patient. After inspecting the car, I was paid promptly. I would highly recommend this company for buying or selling your car!

9 January 2026
Unprompted review

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