I only purchased insurance with Darwin 3days before I needed to claim 😭 (an unfortunate bump with a deer). I phoned the claims line and spoke with a lovely lady called Emma who was just amazing at ke... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A very patient young lady called Elieh spent quite a while finding my insurance quote and going through every detail with me. Such a refreshing change to actually speak to a human instead of an auto... See more
Company replied
Easy on line sign up with competitive pricing. Live chat on line, very helpful. Documents emailed speedily & easily downloaded. Very happy with my new insurers Darwin
Company replied
Darwin was easy to find on an internet search and its procedures were easy to carry out as in giving my details and answering questions. Once done I had no problem printing off my new insurance c... See more
Company replied
Company details
Written by the company
Ready to Help: Our claims customer service team are the same people behind some of the UK's best-known brands, so you know you're in good hands when you need help. Smart Pricing: We've developed a smart pricing system to provide a price based on you.
Contact info
The Wharf, Neville Street, LS1 4AZ, Leeds, United Kingdom
- 01733 300017
- darwin-insurance.com
4.8
Excellent
63K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You made it so easy for me to go online…
You made it so easy for me to go online didn't take long at all your price was really good. Iv got everything I needed, so happy thank you.
8 September 2026
Reply from Darwin Insurance
We're delighted to hear you found the online process easy and quick, and that our pricing was good. It's wonderful to know you got everything you needed and are so happy. Thank you for your positive feedback! Ellie
Reply from Darwin Insurance
We're delighted to hear that changing your insurance was a simple process for you. Thank you for your wonderful feedback and five-star review! Ellie
Reply from Darwin Insurance
We're happy to hear that our online application process was straightforward for you. We appreciate your positive feedback! Ellie
Reply from Darwin Insurance
We're so pleased you found it easy to get a quote and that it was competitive. Thank you for your positive feedback! Ellie
Price plus Straightforward on site and…
Price plus Straightforward on site and great customer service over the phone when I had a query, which was dealt with efficiently and cheerfully. Thank you
16 September 2026
Reply from Darwin Insurance
We're so pleased to hear that you found our online process straightforward and that our customer service team was efficient and cheerful in assisting you with your query. Thank you for your positive feedback! Ellie
Very easy to understand and all what we…
Very easy to understand and all what we needed
15 September 2026
Reply from Darwin Insurance
We're so pleased you found everything easy to understand and that it met all your needs. Thank you for your wonderful five-star review! Ellie
Only just joined so no real experience…
Only just joined so no real experience still waiting to have my policy sent by paper
8 September 2026
Reply from Darwin Insurance
We appreciate your feedback and understand you're awaiting your policy documents. We are working to get those to you promptly. Ellie
Car insurance cover
Looking for insurance cover and came across Darwin .very easy process to gauge what type and quality of insurance needed. everything was clearly shown and easy to pick the insurance cover needed for me .
16 September 2026
Reply from Darwin Insurance
We're so pleased you found the process of finding the right insurance straightforward and clear. Thank you for your positive feedback! Ellie
Reply from Darwin Insurance
We're so pleased you found it easy to set up your insurance and that you received a great price. Thank you for your positive feedback! Ellie
Prompt answer very reasonable cost.
12 September 2026
Reply from Darwin Insurance
We're so pleased to hear that you found our service prompt and our costs reasonable. Thank you for your wonderful five-star review! Ellie
Reply from Darwin Insurance
We're so pleased you found our service great, the price good, and our platform easy to use. Thank you for your positive feedback and the five-star review! Ellie
The car insurance quote was one of the…
The car insurance quote was one of the most competitive with a 5 star rating.
The website worked smoothly with no tech hitches.
16 September 2026
Reply from Darwin Insurance
We're so pleased to hear you found our car insurance quote to be competitive. It's also wonderful to know that our website worked smoothly for you! Ellie
Reply from Darwin Insurance
We're so pleased you found sorting out your insurance online to be very easy. Thank you for your positive feedback! Ellie
The website was easy to navigate…
The website was easy to navigate meaning less time was spent completing the application.
16 September 2026
Reply from Darwin Insurance
We're so pleased you found our website easy to navigate, which helped you complete your application efficiently. Thank you for your positive feedback! Ellie
Reply from Darwin Insurance
We're so pleased you found our service easy and straightforward, and that you were happy with the good price. Thank you for your positive feedback and the five-star review! Ellie
Very easy to purchase car insurance
Very easy to purchase car insurance
Brilliant price,
10 September 2026
Reply from Darwin Insurance
We're so pleased you found purchasing your car insurance to be very easy and that you were happy with the brilliant price. Thank you for your positive feedback! Ellie
Reply from Darwin Insurance
We're so pleased to hear that you found everything to be very easy to do. Thank you for your wonderful five-star review and positive feedback! Ellie
Darwin gave me the best value for money
I never go for the cheapest quote so Darwin offered me the best value for money.
16 September 2026
Reply from Darwin Insurance
We're so pleased to hear that you found our offering to be the best value for money. Thank you for your positive feedback and for the five-star review. Ellie
Reply from Darwin Insurance
We're so pleased to hear that you found our online service to be great. Thank you for your positive feedback and this wonderful five-star review! Ellie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.