Darthome Reviews 

653
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting items look better than pictured online and offer great value with competitive pricing. The delivery service is frequently highlighted for its speed, efficiency, and careful packaging, ensuring orders arrive promptly. Responsive customer service is also commended for quickly resolving damaged or faulty items. However, some customers noted certain items were flimsy, cheap-looking, or did not match online descriptions or size expectations. A few reviewers experienced issues with incorrect items, or packages not delivered correctly or going missing.

What people talk about most

Product

Customers generally express satisfaction with the products, often highlighting great quality, good prices,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and prompt delivery... See more

Quality

Customers consistently note positive experiences with quality, often praising the great range of products and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and prompt... See more

Price

Reviewers highlight positive aspects of price, with many customers finding a great range of products at good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great range of products at good prices, we were very pleased with the quality unlike many online purchases where the actual item doesnt look so good as the picture. Very easy to deal with. We had an... See more

Rated 5 out of 5 stars

Bought the teak root placemats and coasters. Got to say they look even better than in the image online. So pleased and look amazing on my breakfast bar. Really good quality, speedy delivery and pos... See more

Rated 5 out of 5 stars

My cutery sets without any issues they were very well package and delivery quite quickly. I don't think anyone can improve on the service that I recieved, I will certainly recommend Darthome to frien... See more

Rated 5 out of 5 stars

I received a perfect customer service. Replacement item was shipped to me overnight. I will recommend Darthome for your home decoration items. Their products are also unique.


Company details

  1. Home Goods Store
  2. Decoration and Interior Design Store

Written by the company

Welcome to Darthome. Shop the latest season trends for homeware here. Browse our full range of home decor, furniture, garden accessories, kitchenware, lighting, bathroom accessories, living room storage and kitchen storage online now. Get free delivery on all orders over £50 and order before 1pm for same day dispatch.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

653 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(653)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company. Ordered just before Christmas and contacted customer services as I was wanted it for a Christmas present. Quick and kind response from Wendy. It arrived exactly on time, well wrapped and great item. I’d recommend Darthome.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

A delighted customer

easy to use website, swift simple click ordering process, super fast delivery, exceptional packaging = my goods arrived in perfect condition. Delighted customer!

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had an issue with my order (it was damaged in transit), and customer service was excellent- they responded immediately and sorted it to my satisfaction straight away.

27 December 2024
Unprompted review
Rated 4 out of 5 stars

I recently made a purchase from…

I recently made a purchase from Darthome via their site darthome.co.uk and was quite pleased overall. The wicker basket I ordered was of excellent quality and very durable. I did encounter a bit of inconsistency with the jars, as the colors varied noticeably, which was a bit disappointing. However, the customer service was fantastic. When I had to return a lamp that wasn't suitable for my needs, the process was smooth, and the refund was immediate. I also received beautiful autumn stacking mugs that arrived swiftly and in perfect condition. The overall experience was topped off by fast delivery. I'll definitely consider shopping with them again.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

Really pleased with the Dice Doorstop, very well made and nice and quirky. It does exactly what it should do.
Easy to order and delivery spot on.

28 October 2024
Rated 5 out of 5 stars

Fantastic customer service

I hadn't used dart home before, but ordered as they seemed to have a good rating and the best price for the product I wanted. I had a question about the products once they arrived and their customer service was excellent in resolving my queries. They exceeded my expectations.

21 October 2024
Unprompted review

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