Darthome Reviews 

653
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the company's unique and high-quality products, often finding them to be excellent value and even better than depicted online. People consistently highlight the prompt and well-packaged delivery, noting that items often arrive quickly and in excellent condition. The service is also frequently commended for being efficient, responsive, and helpful, especially when addressing order amendments or damaged goods. However, some customers also noted concerns regarding product quality, describing certain items as being made from cheap materials, flimsy, or not matching their expectations from online descriptions.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the great range of unusual and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the great quality of... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and efficiency from selection... See more

Service

Customers consistently note positive experiences with service, describing it as courteous, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love this company and have now purchased items from them multiple times. Every product I have bought has been great quality. Better still, the prices are low and sales are a constant event. It s... See more

Rated 5 out of 5 stars

Bought the teak root placemats and coasters. Got to say they look even better than in the image online. So pleased and look amazing on my breakfast bar. Really good quality, speedy delivery and pos... See more

Rated 5 out of 5 stars

Great range of products at good prices, we were very pleased with the quality unlike many online purchases where the actual item doesnt look so good as the picture. Very easy to deal with. We had an... See more

Rated 5 out of 5 stars

I received a perfect customer service. Replacement item was shipped to me overnight. I will recommend Darthome for your home decoration items. Their products are also unique.


Company details

  1. Home Goods Store
  2. Decoration and Interior Design Store

Written by the company

Welcome to Darthome. Shop the latest season trends for homeware here. Browse our full range of home decor, furniture, garden accessories, kitchenware, lighting, bathroom accessories, living room storage and kitchen storage online now. Get free delivery on all orders over £50 and order before 1pm for same day dispatch.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

653 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(653)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

unsuitable purchase

unfortunately the lamp I brought wasn't suitable for my needs, however Darthome, were so helpful when helping with returns and the refund was straight away. Will definitely use again.

25 September 2024
Rated 5 out of 5 stars

Good value

Handy little rack which seems strong enough to cope with kitchen odds and ends.
Prompt delivery, no problems.

27 September 2024
Rated 3 out of 5 stars

Sugar tea coffee jars ceramic

Just took receipt of my jars at first glance
Great but putting together
Not so although they are nice colours they vary that are realy noticeable?not the same pattern /colour disappointing to say the least they should have same depth not lighter than the others or vice versa guick del ivery

3 October 2024
Unprompted review
Rated 3 out of 5 stars

Glass candle holders

Ordered some coloured glass candle holders. They arrived promptly and were well packaged. However, the glass was thinner than expected and clearly factory produced.Also the colours were not quite as bright as I assumed by the photo.

27 August 2024
Rated 5 out of 5 stars

happy

Really happy with the communication and delivery time, and loved my statue!

2 September 2024
Rated 5 out of 5 stars

It's not gold but it does a good impression!

The item (pretend 12.5kg gold bar) was exactly as pictured and described and, in particular, both the pictures were 100% complete in showing that, for example, the casting is hollow (so no unexpected surprises) and the description clearly stated that the actual weight is less than the "12.5kg" - so, again, no unexpected surprises.

29 August 2024

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