I'm a customer since a few years now. I keep coming back beacause of the *great* designs, kind customer service, and the reliable and fast shippings abroad. Prices are not really low, considering that... See more
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Company details
Written by the company
DarkinCloset’s gothic clothing,victorian clothing and lolita clothing are designed for alternative women who understand the highest of chic fabrics, colors and styles.
Contact info
United States
- servic@darkincloset.com
- darkincloset.com
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Excelent costumer service
Excelent costumer service. Always concerned about the order (if it as been delivery or not) never had a shop with this level of concerned.
WONDERFUL!!
My experience was wonderful, and their customer service was amazing. An item I had ordered was out of stock, and they contacted me immediately and allowed me to substitute another item at no additional cost! The clothing itself, one top by Devil Fashion and three blouses by Eva Lady, is well made and absolutely beautiful! I definitely recommend this company to anyone looking for really lovely gothic clothing. While it can be expensive, there are plenty of sale items with very reasonable pricing! I will certainly be purchasing from Dark in Closet again in the future.
Very pleasant experience
Very pleasant experience. I loved every item that I purchased, great customer support. Will definitely buy more from them in the future. <3
The dress I received was falling apart…
The dress I received was falling apart at the seams. Since I sew and don't have time to try and return it I'm just going to fix it myself. I wasn't going to leave a review, but then the company contacted me offering me a 5 dollar coupon if I left a 5-star review. That's really shady in my opinion, so I figured an honest review needed to be left. The dress I received looks like the one I ordered, so that's a plus. The material was kind of thin, but you get what you pay for and it wasn't really unexpected considering the dress was pretty inexpensive. The shipping was fast I got the dress in about a week, so points there. I might have been able to return the dress I don't know, I just don't have time. I do think it speaks bad about a company when they're offering discounts for good reviews, and seeing so many 5-star reviews makes me think I'm not the only customer that had that offer.
Excellent service, high quality products
The shipping was faster than what I thought. The materials used are high quality, and the overall communication was very respectful and prompt. They answer emails quickly and don't leave questions unanswered. Excelente customer service and products.
The shipment arrived in 14 days
The shipment arrived in 14 days, the dress is beautiful and of high quality. It will certainly not be the last order from this company.
Thanks.
Gorgeous dress just like in the picture…
Gorgeous dress just like in the picture and came in time! Very good custom service too :)
Great quality and customer service
I have been looking for great quality clothes like this for years! This my second purchase from this store and it did not disappoint! If you are an old school goth in your late 40s this is the place to find simple, great quality clothing that doesn’t look cheap. Their customer service is fantastic!
Wonderful shop
This is a wonderful shop! They will keep you posted on the status of your order, and the shipping as quick! I cannot wait to order more from them!
Bought a beautiful dress for an event I…
Bought a beautiful dress for an event I have. The dress was true to size and shipping came super fast (I did pay for faster shipping). Communication was great! Definitely recommend!
They are absolutely amazing working…
They are absolutely amazing working with very polite and quick to respond. The item I got was high quality and shipped fast!
Great and fast shipping
Great and fast shipping, I have ordered from here many times and always a good experience.
Better than expected
Better than expected! Can't wait for my next purchase!
Recommended
was skeptical at first, but the product arrived quickly, the size was perfect (as for the size chart) and the overall product quality and finish was really high.
will consider buying again.
Great support service
Great support service! Clothing have hight quality. ^^
Satisfied 100%
It's the first time I've bought from this site but it won't be the last!! Even during the holidays I received my item relatively quickly and I am more than satisfied. I was afraid that the product would arrive a little damaged considering it was a bag, but it was packed impeccably, not even a scratch!! Very thoughtful customer service, wanted to make sure that everything was ok when the goods arrived. Based on my experience, I recommend this shop.
Awesome!
This was my first order from them so I was really nervous as to what the quality of the items would be but I am SO happy. The items were shipped quickly and packaged really well. I ordered a coat which was even more beautiful in person and a shirt as well and both fit great. Will be ordering from them again!
Beautiful!
Bought a pair of flares which were very reasonably priced and they're beautiful! Love all their clothes they're well made and the delivery time is pretty good for the distance.
Great Customer service and fast…
Great Customer service and fast international shipping. All items arrived without any damage or problems. As a second order from darkincloset.com, I'm yet again very pleased!
Amazing dress
Amazing dress. High quality. Really good customer service. I have and will keep recommending this shop to my friends. Definitely going to buy from them again.
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