Dako Furniture Ltd Reviews 

7,659
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 542 reviews, reviewers had a great experience with this company. Consumers frequently mention that the delivery service is wonderfully prompt, while the staff members are consistently polite, friendly, and genuinely helpful upon arrival at your home. People also deeply appreciate the solid quality of the furniture, noting that the items look amazing, feel very comfortable, and offer incredible value for everyday living spaces. However, some customers also noted frustrating issues with missing parts, delayed spare components, or incorrect items arriving in their packages. Others experienced minor difficulties during assembly or mentioned that specific elements required extra effort and time to put together properly.

What people talk about most

Product

People report ambiguous experiences with product, as customer opinions on furniture quality and assembly vary... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the speed and efficiency of... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the furniture is sturdy,... See more

Staff

Reviewers mention positive feedback about staff, noting that delivery drivers and workers are generally... See more

Order

Clients share ambiguous opinions on order experiences, balancing strong satisfaction against notable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall im happy with the product . Delivery was really good by DX . The issue was with missing parts from my order(legs), my emails were responded to on the same day, although very apologetic, it... See more

Rated 5 out of 5 stars

The furniture was a great price. I ordered online and felt a little nervous as I had not seen or felt the material before purchase. When it was delivered, its excellent quality and looks much more exp... See more

Rated 5 out of 5 stars

I was so skeptical ordering from here after reading some reviews however I am very glad I just went with it! Amazing customer service and clear communication when I needed help placing my o... See more

Rated 5 out of 5 stars

Was straight forward to order my patio set and delivery was quick. I was kept informed about arrival of my furniture and the delivery person was polite, friendly and helpful. I have put the furniture... See more


Company details

  1. Furniture Store

Written by the company

Dako Furniture offers modern furniture, which is equipped with corner sofa beds, sliding door wardrobe and bedroom sets. Guaranteed quality with us.


Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.2

All reviews

(7,659)

531 reviews in the last 12 months

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Rated 5 out of 5 stars

Senova Garden Set

I bought the Senova garden table and chairs and was amazed at the quality for the price. Super quick delivery. Very happy. Would recommend.

2 May 2026
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service, they messed me about a lot with delivery dates. Delivery was atrocious, my sofa was left at the entrance to my communal block, (not outside my address) so could’ve easily been stolen. Then the sofa I ordered was a nightmare to put together due to the legs and connectors not fitting correctly, so it doesn’t feel like a sturdy sofa that will last me long. Would not recommend

7 May 2026
Rated 5 out of 5 stars

I am delighted with my stylish…

I am delighted with my stylish comfortable Dako garden sofa set. Ordering was easy, the price really competitive and delivery was free. The furniture arrived quickly and I was very impressed with the friendly helpful delivery driver. Assembly was a little time consuming but the end result worth it.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

The delivery was brilliant and gorgeous bistro set

The delivery was brilliant, practically the time they said, and quick delivery too! The man was smiley , and polite and brought the bistro set in for me as it was heavy!
Lovely set and at an amazing price too , looks gorgeous! Can’t fault this company! And a free blanket and some sweeties as a gift! A lovely touch you don’t get with other companies, I would defo recommend this company and will be buying from them again! Thank you!

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant delivery service

Brilliant delivery service. Mariusz was incredibly helpful bringing in my package as it was quite heavy. A little disappointing was the table we received in our garden set as the holes didn’t quite match up to put the legs on so one is not quite screwed in. However overall very pleased for the price.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love the garden furniture.

Absolutely love the garden furniture we purchased, looks great. The quality is great, I managed to put together in less than 30 mins. Also what was a lovely touch, they sent us a free fleecy blanket and a small selection of chocolates. Would defo recommend.*****

5 May 2026
Rated 1 out of 5 stars

I waited in ALL DAY for the delivery…

I waited in ALL DAY for the delivery that had been booked by DX . No delivery took place. I am beyond cross. I kept getting updates but my number which was9 was just passed by. My tracking no: G9606401. I hope you receive this and act on it. I tried to ring both Dako and DX but no-one responded.

5 May 2026
Rated 5 out of 5 stars

Great experience

Fast delivery, polite courier, good quality of the furniture. I was surprised in a good way and very satisfied with the service and item. Thank you! You made my experience so good, it was a pleasure to deal with you. And separately want to thank you for the gift we received with the order 🌹Such a lovely surprise! Will definitely come back to you.

7 May 2026
Unprompted review

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