DaisySilk.com Reviews 382

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 184 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the high quality of the silk and cashmere fabrics, and the excellent craftsmanship. Many people appreciate the luxurious feel and beautiful designs, finding items to be true to size and flattering. The packaging is also frequently praised for being elegant and making the unboxing experience special. However, some people were dissatisfied with the delivery service, noting that shipping from China could be slow and take longer than initially suggested. A few customers also expressed frustration with the return policy, mentioning that they had to independently handle and insure returns without a provided label or QR code. There were also occasional concerns about product quality not meeting expectations, with some items appearing cheaper in person or having issues like loose elastic or buttons.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, highlighting the luxurious feel of the... See more

Quality

Clients share positive opinions on quality, with many praising the luxurious feel and durability of the silk... See more

Delivery service

Users describe ambiguous interactions with delivery service. While many customers praise fast shipping, with... See more

Order

Reviewers mention ambiguous feedback about order. Many customers express satisfaction with their orders,... See more

Return policy

Customers had negative experiences with the return policy. Many reviewers express disappointment with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I randomly discovered this brand online and was genuinely impressed. The clothing is niche, elegant, and clearly high quality. I purchased a silk dress that fits me perfectly and feels like a truly p... See more

Rated 5 out of 5 stars

I couldn’t be more satisfied or happy. From customer service to the incredibly fast shipping, and finally receiving a product of impeccable quality — everything was perfect. The dress is probably t... See more

Rated 5 out of 5 stars

I’m so happy having to find a brand that not only has beautiful cloths but also offers an amazing customer service. My dress looked exactly like on the pictures, it is true to size so you can rely... See more

Rated 3 out of 5 stars

Ordered Christmas present - it did arrive on time, but still later than was suggested at the ordering process. Mostly, I think because the product was shipping from China. Quality seems good, but tran... See more

Company replied


Company details

  1. Silk Store
  2. Bedding Store
  3. Clothing Store
  4. Dress Store
  5. Underwear Store
  6. Women's Clothing Store

Written by the company

At Daisysilk, we offer premium 100% mulberry silk pieces that combine timeless elegance with everyday comfort. Our commitment to the finest natural materials ensures that each piece offers luxury you can truly feel. From stylish, chic clothing and comfortable sleepwear to luxurious bedding, every Daisysilk creation is crafted to bring elegance, practicality, and a touch of luxury to your wardrobe and home.


Contact info

4.0

Great

TrustScore 4 out of 5

382 reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Shirts were sized very small

Shirts were sized very small. No on line returns. Had to start a dispute with the credit card company to get a response in how to return items for a credit.

22 October 2025
DaisySilk.com logo

Reply from DaisySilk.com

We sincerely apologize for any inconvenience caused.
We sincerely apologize that our product did not meet your expectations. Since sizing may vary across our different styles, we recommend referring to the detailed size chart available on each product page for guidance. We sent a reply to you immediately after receiving your email, offering a solution for the sizing issue. Could you please check your inbox and spam folder for our message at dlbconsulting1@comcast.net? We respect your decision and want to clarify that we have not refused your request; we simply haven't received your response yet. Your satisfaction is our priority, and we’re here to ensure you love every purchase!
Your valuable feedback has been shared with our team, and we will use it to improve our product quality. Thank you for bringing this to our attention—it helps us grow and serve you better.

Please don’t hesitate to contact us if you need further assistance. We truly appreciate your understanding and support.
Best Regard
Daisysilk Customer Service
www.daisysilk.com

Rated 1 out of 5 stars

The sweater depicted on your ads had…

The sweater depicted on your ads had dolman sleeves. The sweater I received did not. The knit is nice, but it isn’t the sweater I ordered.

17 October 2025
DaisySilk.com logo

Reply from DaisySilk.com

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience or disappointment caused by your recent experience with our product.
We sincerely apologize that the product did not meet your expectations. We have contacted you via email at support@daisysilk.com. Please check your inbox and spam folder at your earliest convenience. Please rest assured that we are here to resolve any issues you have encountered.
Your feedback has been forwarded to our specialized team for review. Suggestions like yours play a vital role in helping us continuously improve our products and services.
Thank you for bringing this to our attention. Your satisfaction remains our top priority.
We hope to have the opportunity to welcome you back in the future and provide you with a much-improved shopping experience. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best Regard
Daisysilk Customer Service
www.daisysilk.com

Rated 1 out of 5 stars
DaisySilk.com logo

Reply from DaisySilk.com

Thank you for taking the time to share your feedback with us. We sincerely apologize that our service did not meet your expectations.

We're glad to inform you that the issue with your order has been resolved via email at support@daisysilk.com. Your feedback has also been forwarded to our specialized team for review, as suggestions like yours play a vital role in helping us continuously improve our products and services.

Your satisfaction remains our top priority, and we hope to have the opportunity to welcome you back in the future for a much-improved experience. Should you need any further assistance, please feel free to contact us.

Best Regard
Daisysilk Customer Service
www.daisysilk.com

Rated 3 out of 5 stars

Size not realistc

I ordered and XL silk blouse that appeared to be a size small. I had to return it. I hope the manufacturer makes items that fit American size women.

11 October 2025
Rated 5 out of 5 stars

I am in love with a skirt

I bought a silk skirt, and it's amazing. It's soft and fits perfectly. You can style it with different outfits. It's my favourite item in my wardrobe.
Beautiful clothes,fast delivery .Highly recommended

16 September 2025
Unprompted review
Rated 4 out of 5 stars

i was disappointed that the item…

i was disappointed that the item appeared to be from china....i made sure the address was a US one when i ordered, but that wasnt the case.....the skirt appears well made and fits nicely and the quality is good...im having trouble getting the packing wrinkles out of the fabric....i used a warm iron, not hot, but ended up turning it up and ironing on the opposite side of the fabric....it still shows some of the folded lines.....maybe after dry cleaning it, the wrinkle lines will come out....

7 October 2025
DaisySilk.com logo

Reply from DaisySilk.com

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by your recent experience.

To provide the fastest possible delivery, we ship from our warehouses located in multiple countries, including the United States, the United Kingdom, Canada, Australia, and China, based on inventory availability. We truly appreciate your understanding.

We also apologize for the wrinkles that appeared during transit. To help you care for your silk item, we invite you to view the helpful guide in our store titled “How to Care for Silk: 6 Essential Tips.”

Your feedback has been shared with our specialized team for review. Suggestions like yours are invaluable as we strive to continuously improve our products and services.

Thank you again for bringing this to our attention—your satisfaction is our top priority.

We hope to have the chance to welcome you back and provide you with a significantly improved experience. Should you need any further assistance, please feel free to contact us.

Rated 5 out of 5 stars

Loved it really much ♥️

I ordered an emerald silk dress and it was even better that I was expecting! The stitching was neat and precise and the shape was perfect. The whole item is very well made in general and the silk is really soft and smooth, not too thin and the right amount of stretchy so it’s really comfortable.
Loved it really much.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

So good.

So good.

This blouse is soft, light, and feels way fancier than it looks online. The silk is smooth and not too shiny, and it hangs really nicely. I wore it out once and got compliments without even trying. Easy to dress up or down. Would definitely buy again.

10 October 2025
Unprompted review

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