Absolutely brilliant service from DAI Leisure, super quick ordering and confirmation of delivery date by personal phone call. Then on the Sunday morning of delivery, their fantastic driver, Paul, rang... See more
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DAI Leisure is one of the UK's largest independent suppliers of Air Rifles, Airguns, Shotguns, Rifles and shooting equipment. Our huge store (5,000+sq ft) in Merry Hill Dudley West Midlands has a huge selection of Air Rifles, Shotguns, Firearms and shooting accessories all under one roof - with a team of firearm experts and a gun smith on hand to provide advice, repairs, servicing and aftercare.
Contact info
Unit 1, Enterprise Trading Estate, DY5 1TX, Brierley Hill, United Kingdom
- 01384265151
- info@daileisure.co.uk
- daileisure.co.uk
No recent history of asking for reviews
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Replied to 16% of negative reviews
Typically replies within 24 hours
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DAI 5* Thoughout
First spoke to Colin, fantastic help. Then Elliott ensured the item was available, packed and even gave an ETA for next day delivery. Paul delivered on time as scheduled.
Wish the world worked this way. These lads pulled out all the stops for me. Thank you
The Christmas bonus they are due is well deserved “and not enough”
Well done DAI, Cherish the folk you have. Pat
Good communication
Good communication, easy to work with on your order. Paul was great rang with 30 mins notice
Top marks for Paul…
Paul my delivery driver communicated well from start to finish a very friendly guy top marks
Paul was excellent and very helpful
Paul was excellent and very helpful
Great quality products
Great quality products, professional and delivers with speed and efficiency
Paul was just great.!
True to what they sell
True to what they sell, extremely great quality and amazing service in store!
Excellent service Mike
Excellent service Mike, I’m not sure I should own a gun!
Gordan gave us outstanding service
Gordan gave us outstanding service. Highly recommended, good deals and very helpful and friendly.
Excellrnt service paul
Good communication very good service
Great service and friendly people
Great service and friendly people. They'll really look after you here, and great prices. Lots of choice also.
Went in for a budget friendly ratting…
Went in for a budget friendly ratting air rifle. Mark recommended a snow peak ap900, that combined with a hawke scope was exactly what I wanted. Dad even came out with a used bsa r10 so he was over the moon too. Couldn’t ask for a better experience.
And got to use the range
Friendly (and humorous) staff
Friendly (and humorous) staff. Very helpful with purchase, which had a strange fault. Gun wildly inaccurate, which puzzled staff too. However, exchanged happily and let me test gun in their range for a decent period until satisfied.
Diabolical service from DAI Leisure
Diabolical service from DAI Leisure, I bought a new Reximex Mito S pistol from them, it arrived late (after countless chasing it up), when it did eventually arrive it was faulty, they offered an exchange which i refused as I wanted to return it for a full refund (as I wasn't prepared to wait any longer), they were late at collecting it (again full of excuses), the driver sent to collect the faulty pistol also arrived carrying a replacement pistol, which I again refused, as I'd already told them several times that I was going for a simple refund so I could take my business elsewhere.
Anyway, I had to go through my bank for the refund as DAI were completely useless at doing anything it seems.
All in my experience with DAI took a total of 3 months from start to end, 3 months!!
This company are good at taking your money but will then lie from then on regarding if they even have the item in stock, dispatch day, times, etc.
Don't just take my word for it, read the countless other negative reviews that others have left & avoid this company like the plague.
I bought the Mito from Range & Country in the end, they had it from Lincolnshire to me in Devon within 4 days, superb service 👍🏼
Get thing sorted
I've used DAI for a number of years now and had good service when purchasing from their selection of shooting goods.
This week however they went above and beyond. The gun set I had purchased online was out of stock but Joe pulled the stops out and sorted me an excellent package.
Hello well let me tell you about my…
Hello well let me tell you about my experience with DAI, firstly about JOE, who I’ve dealt with several times and I must say he does a brilliant job 👍🏻 he’s been very helpful and knowledgeable about my choice in air rifles having sold me quite a few now and has never let me down. He gives you his honest opinion which I find very important his mannerism is very friendly,curtious and polite. Well done JOE. I must add that the team at DAI are a friendly team
DAI Leisure.
DAI Leisure.
I recently bought a Beretta M92A1. Elliot dealt with my order. He and his organisation were first class throughout the ordering and delivery process. He advised me on a very quick delivery. Thank you Elliot and DAI for your excellent service.
Kind regards James B
Joe was really helpful for fixing my…
Joe was really helpful for fixing my mistake as I did not intend to take the gun apart but he put it back to how it should be mark was also really helpful as ever
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