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DAI Leisure Reviews 791

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TrustScore 5 out of 5

4.8

Sporting Goods Store
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and friendly demeanor, making every interaction pleasant and productive. The delivery service is frequently highlighted as outstanding, with many people appreciating the promptness, clear communication, and the politeness of the delivery personnel. Consumers are also very satisfied with the products, often finding them to be of excellent quality and exceeding expectations, and the overall ordering process is described as efficient and easy. However, some customers experienced minor issues with their orders, such as receiving an incorrect item or encountering a product with a fault. While these instances were quickly addressed and resolved by the company, a few people mentioned initial concerns regarding the accuracy of their shipments or product functionality.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their friendliness, knowledge, and... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the excellent... See more

Service

Users describe positive interactions with service, highlighting the team as friendly, knowledgeable, and... See more

Product

Customers consistently note positive experiences with product. Many reviewers are happy with their purchases,... See more

Order

Reviewers mention positive feedback about order. Customers consistently report a trouble-free experience,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hello well let me tell you about my experience with DAI, firstly about JOE, who I’ve dealt with several times and I must say he does a brilliant job 👍🏻 he’s been very helpful and knowledgeable about... See more

Rated 5 out of 5 stars

Excellent company to deal with, highly recommended. Have ordered a few item before and always had a troublefree experience. Ordered the item at the beginning of the week and then had a phone call... See more

Rated 5 out of 5 stars

Direct human contact for a recent online purchase was a breath of fresh air. From the phone call to inform me of the delivery date and approx time to the special praise for Paul who called forty minu... See more

Rated 5 out of 5 stars

I just took another delivery from DAI Leisure, as always a pleasure! From ordering to delivery, first class service and communication. Driver Paul telephoned to say he was en route and 14 minutes away... See more

Company details

  1. Sporting Goods Store

Written by the company

DAI Leisure is one of the UK's largest independent suppliers of Air Rifles, Airguns, Shotguns, Rifles and shooting equipment. Our huge store (5,000+sq ft) in Merry Hill Dudley West Midlands has a huge selection of Air Rifles, Shotguns, Firearms and shooting accessories all under one roof - with a team of firearm experts and a gun smith on hand to provide advice, repairs, servicing and aftercare.

Contact info

4.8

Excellent

TrustScore 5 out of 5

791 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Paul the driver

All very straightforward and timely with communication and delivery. Props to Paul the driver for the delivery. Solid all round

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Very very good

DAI Leisure have got a very good website and they are really good value. They have a brilliant delivery service straight to your door for a nominal fee. The person who delivers the guns is amazingly nice and very kind and the staff at the shop are quick to answer, very thoughtful and helpful and also accommadating. I would 100% recommend these people.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

what a great company

what a great company for range of guns/rifles, and very pleased to my recent purchase of a Victory CP2, brought to me by a very efficient and friendly Paul, always on time

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Just bought a gun for our son

Just bought a gun for our son. Boppa couldn’t have been more helpful! He explained all the options and spent loads of time making sure everything was just right. Very happy son! We will definitely use DAI again.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Good communication from shop re delivery arrangements. Paul the driver kept me up to date of delivery on the day and arrived on time. Excellent service all round.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Great place to visit

Top lads, Joe sorted my issue out with my air rifle on the same day, prices are great always busy and everyone makes the time for a quick chat, anyone looking to get into the sport this is the place to go as the advice is spot on.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

A great shop

A great shop, knowledgeable and helpful staff, gordan is always a delight and very helpful with everything.

10 April 2026
Unprompted review

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