Was having difficulty with web site in placing my order. Jenna placed my order quickly and easily by phone and suggested I use a different browser or even a cell app. Here I thought Cymbiotika was h... See more
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"Sym-bi-ot-ik-uh" Living in harmony within oneself, nature, and all humanity We believe that food is the best medicine, but modern diets often leave us lacking vital nutrients. That’s where Cymbiotika comes in. Our story began with a need to fill nutritional gaps and provide our bodies with everything vital for optimal health. We recognized an alarming lack of transparency in the supplement industry, with products full of fillers, toxins and synthetic ingredients. We were reluctant to take supplements because we couldn’t trust them. We don’t want you to feel the way that we felt. After years of research, Cymbiotika has created the best supplements on earth. We combine scientific innovation with traditional Eastern medicine to design formulas that synergize with the body. Our supplements are sourced from only the highest quality plant-based ingredients and utilize the most advanced absorption technology.
Contact info
5825 Oberlin Dr, 92121, San Diego, United States
- 855-983-8888
- info@cymbiotika.com
- cymbiotika.com
Replied to 81% of negative reviews
Typically replies within 1 week
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I did not received my order from…
I did not received my order from Cymbiotika through Amazon shipping, so I contacted the customer service. Both, Olivia and Avery from Customer service have taken a good care of me and shipping me a replacement of my order. Thanks to both and to Cymbiotika for this outstanding customer service!!!
Fabulous company
I’ve been taking these supplements for a couple months now. I love the magnesium and the D3.
The liposomal sleep WORKS! I was skeptical at first but it truly helps me fall asleep faster. I bought one for a friend too who also has trouble falling asleep and she loves it!
Great company with awesome customer service!
Jenna (customer service rep) was quick to respond!
Jenna was quick to respond to my questions and not only respond , but act upon the request.
I have been using Cymbiotika for over a…
I have been using Cymbiotika for over a year, I’ve never had an issue and the first time I did they corrected it in a timely manner. I was impressed how quickly I received my replacement.
My experience
I had a question- I had earned a free tote bag, but had not yet received it. I reached out to Cymbiotika and their support team quickly got back to me the same day and assured me that the tote would be sent with my next order.
Amazing and very friendly customer…
Amazing and very friendly customer service. Patient and kind with my questions and feedback thank you.
Quick resolution
Once i raised the concern, Abigail quiickly resolved it. Thanks much
I received a fast response and…
I received a fast response and completely helpful feedback.
I received an immediate response to my…
I received an immediate response to my email about exchanging an item. Thank you Avery! She was very helpful and understanding. I had previously called customer service two times, and never got anyone.
I have been a customer of cymbiotika for a while - great service
I have been a customer of cymbiotika for quite some time now, at least a year, and I have always had great customer service experiences with them. Anytime I have an issue I always send a chat message or email and they respond PROMPTLY, usually same day, with a resolution. They are extremely helpful. I had an order/subscription issue, I emailed them, and within the hour they responded and corrected my issue beyond satisfactory. Just steller service. This is why I will always continue to support this brand. I love the glutathione and will certainly try the NAD as well.
I was panicking cause I was leaving on…
I was panicking cause I was leaving on a trip and your customer service rep really helped me out and gave me really great service couldn’t have asked for a better representative to serve me
That you responded immediately and very helpful
Thank you so much. I love this product. I’m gonna continue to buy this product and you guys were very helpful.
Great company
I appreciate for the very fast, helpful replies.
Wonderful Customer Service!
The team was so timely and came to a…
The team was so timely and came to a very fair resolution. I did. not enjoy the b12 flavor at all, more like hated it. Fingers crossed on the vitamin d
Jenna was so KIND
Jenna was patient, kind and supportive. She was able to do for me a solid by extending plain customer service
What a wonderful product and their…
What a wonderful product and their service is even better.
Customer service was fantastic and…
Customer service was fantastic and helped me out with an issue on a product order. Thank you so much for your quick and kind solution
BEWARE: Difficult to cancel an automatic recurring order
I placed an order (I order online ALL the time) and it turns out it was a recurring order...trickery. I had a very difficult time canceling the recurring order. It is not at all easy and it keeps taking you away from the page (after you finally find it) before you can click on "subscription" and then "cancel," I wanted to try their product, but will definitely NOT be reordering.

Reply from Cymbiotika
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