Literally so full of spam inquires its crazy. Basically you will spend all day responding to inquiries that end up trying to get you to go sign up for certain Carfax type websites. You think you have... See more
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Sold my motorcycle in 4 days so I’d give CT 10 stars for that! The reason I took off one star is I was contacted by two separate scammers who each wanted me to buy vehicle reports from companies they... See more
Company replied
Ive had my bike listed since November and the only contacts that Ive had is spammers. No one real has contacted me. It's listed with very competitive price with great pictures and I even paid for th... See more
Company replied
To many scammers on this site and from past experiences email communications with prospective buyers thru cycletrader is like using Morse code with a low flash light battery. I was just going to try a... See more
Company replied
Company details
Written by the company
Find new and used motorcycles for sale by owner or dealer. Buy or sell Harley-Davidson, Kawasaki, Suzuki, Yamaha or Honda motorcycles.
Contact info
34475, Ocala, United States
- cycletrader.com
2.7
Poor
2K reviews
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No response to my question
No response to my question. No access to my listing and no way to respond to inquiries.
8 May 2024
Reply from Cycle Trader
I am so sorry that you had a difficult time reaching our customer service team. This is not the experience we want our customers to have. We are glad to receive this feedback and are working on a solution. Please feel free to reach out to us directly at Ads@traderonline.com if you would like to discuss this further.
Disappointed.
So far the only contacts about my motorcycle have been from scammers. 4 different scammers attempting to get me to use scam websites or blatantly lying about their location/ intent to buy my bike. So far I have not had 1 genuine inquiry. Very disappointed.
7 May 2024
Reply from Cycle Trader
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at fraud@traderinteractive.com.
The site has it's merits
The site has it's merits. I've been unable to access it because it won't take my saved password and username. The link to reset it is a loop, so it goes nowhere. They sent me a phone number to call for reset, but every time I call it, even at 2:30pm Pacific time, it says they're closed
Pretty much useless if you have a problem
8 May 2024
Reply from Cycle Trader
I am so sorry that you had a difficult time reaching our customer service team. This is not the experience we want our customers to have. We are glad to receive this feedback and are working on a solution. Please feel free to reach out to us directly at Ads@traderonline.com if you would like to discuss this further.
Spend $30 for only two weeks and four…
Spend $30 for only two weeks and four pictures! What a waste of money. Far better off using the free platforms. Won’t ever be using this service again
6 May 2024
Reply from Cycle Trader
Thank you for sharing your thoughts on our service pricing. We understand your concern and appreciate your feedback. We constantly evaluate our pricing to ensure we provide the best value possible. If you have any specific requirements or concerns, please let us know at ads@traderonline.com. We aim to find a solution that meets your needs.
Terrible editing options
I've sold several motorcycles on CycleTrader over the years but the process to place an ad has gotten harder and less user friendly.
SPECIFICALLY - I have an ad currently running where the TITLE of the ad is wrong (even though I did click through the "Trim Level" etc. AND I cannot edit the title of the ad! This means that anyone searching for a BMW GS model will NOT see my ad. I have emailed you guys and gotten no response.
4 May 2024
Reply from Cycle Trader
We are sorry to hear the process has been difficult for you this time around, please know this is a process we are making improvements to. I am so sorry that you had a difficult time reaching our customer service team. Please feel free to reach out to us directly at Ads@traderonline.com if you would like to discuss this further.
Reply from Cycle Trader
We sincerely apologize for any inconvenience caused by the lack of inquiries your listing received. We want to assure you that we are taking measures to prevent fraudulent inquiries and maintain the integrity of our platform. If you're still looking to sell, we encourage you to reach out to ads@traderonline.com for additional resources that can help amplify the visibility of your listing.
No offers for highly competitive price
No serious offers. Many scammers reaching out to pay by check while they are overseas
13 May 2024
Reply from Cycle Trader
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at fraud@traderinteractive.com.
Nothing but scammers so far
Nothing but scammers so far. Not enough views. Too expensive.
12 May 2024
Reply from Cycle Trader
We sincerely apologize for any inconvenience caused by the lack of inquiries your listing received. We want to assure you that we are taking measures to prevent fraudulent inquiries and maintain the integrity of our platform. If you're still looking to sell, we encourage you to reach out to ads@traderonline.com for additional resources that can help amplify the visibility of your listing.
To many scammers sending messages on…
To many scammers sending messages on this site to get you to purchased vehicle history reports
5 May 2024
Reply from Cycle Trader
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at fraud@traderinteractive.com.
Good vibrations
Easy to post and well worth the exposure. First time and will use this again.
3 May 2024
Reply from Cycle Trader
It's fantastic to hear that you had a great experience with us. Thank you for leaving such a positive review.
My listing never synched to my account
My listing never synched to my account, so when I got an email, I was unsure whether the prospect got my reply.
Somehow my secondary email was utilized for my listing,
I emailed customer service twice with no reply
8 May 2024
Reply from Cycle Trader
I am so sorry that you had a difficult time reaching our customer service team. This is not the experience we want our customers to have. We are glad to receive this feedback and are working on a solution. Please feel free to reach out to us directly at Ads@traderonline.com if you would like to discuss this further.
Reply from Cycle Trader
We are happy to hear that you're satisfied with our site. Thank you for sharing your positive experience!
The only buyers that wanted to contact…
The only buyers that wanted to contact me were scammers.
8 May 2024
Reply from Cycle Trader
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at fraud@traderinteractive.com.
So far this has been a complete waste…
So far this has been a complete waste of time and money. I got one hit on my listing I’m not even sure it was a real person.
10 May 2024
Reply from Cycle Trader
We are sorry to hear your listing did not receive the number of inquiries you had hoped. If you’re still looking to sell, please contact ads@traderonline.com for additional resources to help your listing stand out from others.
This is the first time using your site
This is the first time using your site. It was hard to navigate. When I received an inquiry I have no idea where these people are from. The way the inquires are formatted on your site are confusing. It's too confusing. I get a better response and it's less expensive to post my cycle on Facebook. I won't be using your site again.
10 May 2024
Reply from Cycle Trader
We're sorry to hear that you were not satisfied with our service. We value your feedback and will take it into consideration as we work towards enhancing our offerings.
Reply from Cycle Trader
We're delighted that you're happy with our service!
Website is very much "non-intuitive"
Website is very much "non-intuitive". Overall impression is that it is 1990's web design. That being said, it gets the job done. Sold my motorcycle with a large number of follow up inquiries.
Uploading pictures was particularly easy.
9 May 2024
Reply from Cycle Trader
Thank you for taking time to leave us this feedback. If you would like to share any ways in which we can improve, please reach out to ads@traderonline.com.
Thank you
Thank you, I don’t think I could have asked for a better experience! My motorcycle was sold and gone in about a week!
30 April 2024
Reply from Cycle Trader
Dale, we really appreciate you taking the time to share your experience with us! We are so glad you were able to sell through our site.
GOOD comms system to answer questions
although I sold through another system I really liked the communication system with potential buyers protecting my personal info as needed.
30 April 2024
Reply from Cycle Trader
Thank you so much for taking the time to leave us a rating.
There was a glitch with my ad
There was a glitch with my ad. When I clicked on it, there was an error message stating "no vehicles found". I clicked on the bikes next to mine and they were fine. I reached out to cycle trader and they did not respond.
5 May 2024
Reply from Cycle Trader
I am so sorry that you had a difficult time reaching our customer service team. This is not the experience we want our customers to have. We are glad to receive this feedback and are working on a solution. Please feel free to reach out to us directly at Ads@traderonline.com if you would like to discuss this further.
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