Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... See more
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Review summary
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Reviews shaping this summary
was looking to find ink for an old printer I have at home, they suggested a alternative brand as the old one was not easy to find. When I've got home the printer wouldn't accept the ink as "not genui... See more
Company replied
Been using them for years. Went back based on previous good experience. Did two jobs. Fixed a printer. Used spares from old machine . No problem with that. Mine is old and new parts are hard to... See more
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'Cartridge World' deliver direct to the house or convenient collection point what has been ordered within the time quoted at a reasonable price. Having dealt with them for many years, I do miss the... See more
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Company details
- Office Supplies Store
- Computer and Accessories Store
- Computer Repair Service
- Pen Store
- Printer and Scanner Store
- Toner Cartridge Supplier
Written by the company
At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.
Fast and Free Deliveries
Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.
Contact info
We have 3 stores in Limassol, Larnaca & Pafos serving the whole island, ..., Order online for island-wide delivery, Cyprus
- 777-777-85
- info@cwcyprus.com
- cwcyprus.com
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered 2x HP cartridges
Ordered 2x HP cartridges. Phone call same day to confirm delivery requirement.
Package arrived as specified, excellent service!
22 February 2024
Reply from Cartridge World Cyprus
Dear Michael,
It is great to receive positive feedback from our customers.
So nice to know you were happy with the service from our Limassoll team!
Kind regards
Margot Glover
Director
WAS Disappointed - but now super impressed!
Disappointing. Delivery date came and went with no comms, then after chasing them, it turns out that what they sold me as in stock was out of stock.
Missed a work deadline because of this, won't be using them again.
UPDATE. Well, a measure of how good a business is how they act to put things right. Within a few hours of my review, I was contacted, an explanation was offered and the company bent over backwards to help me out. Great comms, and great service makes for a GREAT business. I've given them five stars now only because I couldn't give them six stars. I will absolutely be using them again and I recommend them now without hesitation. Well done, CWC!
23 February 2024
Unprompted review
Reply from Cartridge World Cyprus
Dear Tim,
Thank you for your feedback.I would like to offer my sincere apologies for the delay to your order and the impact it caused. We do pride ourselves on our customer service but accept that in this instance we fell well short. I understand that Costas has been in communication with you to help provide a solution. We would love the opportunity to make things right should you change your mind and choose to shop with us again.
Kind regards
Margot Glover
Director
Thanks for giving us the opportunity to remedy the situation and delighted to be able to resolve it to your satisfaction!
Excellent service
My order was received the next day. Very helpful gentleman who phoned me to let me know the status of the order. Would definitely use them again.
16 February 2024
Reply from Cartridge World Cyprus
Dear Louise,
Thank you for your kind review of the service provided by our team in Pafos.
Your positive feedback is much appreciated.
Kind regards
Margot Glover
Director
Reply from Cartridge World Cyprus
Thank you for the positive review.Great to hear you were pleased with the speed of delivery and we look forward to serving your business in the future!
Kind regards
Margot Glover
Director
Reply from Cartridge World Cyprus
Hi Michael,
Thanks for your review. Great to hear you were happy with your purchase and the speed of delivery.Hope to see you shopping with us again soon!
Kind regards
Margot Glover
Director
Excellent service all round
16 February 2024
Reply from Cartridge World Cyprus
Hi Brian,
Thank you for your review. Great to receive the positive feedback of your shopping experience with us at CW!
Kind regards,
Margot Glover
Director
Best value for money
Fast shipping, good quality of products, good packaging, the best prices.
13 February 2024
Reply from Cartridge World Cyprus
Dear Anastasia,
Thank you very much for your positive review! we really appreciate the feedback and look forward to you shopping with us again soon!
Kind regards,
Margot Glover
Director
quick service
10 February 2024
Reply from Cartridge World Cyprus
Dear Stef,
thank you for the positive review of the speed of service from limassol 1.We really appreciate the feedback and look forward to you shopping with us again soon.
Kind regards,
Margot Glover
Director
Reply from Cartridge World Cyprus
Hi Robert.
Thank you for the positive review which is much appreciated.We look forward to you shopping with us again soon.
Kind regards,
Margot Glover
Director
Quick csutomer support connection
Was ordering several items, even though some were delayed - I had first part delivered fast, good interaction with customer support rep.
6 February 2024
Reply from Cartridge World Cyprus
Dear Alexander,
thank you for taking the time to review review us. Glad to hear you are happy with the customer support.
Kind regards
Margot Glover
Director
the serviced and the delivery was good
the serviced and the delivery was good. i hade hoped the description was more detailed when come to how many pieces there was on the product. special when it about Leather Ear Cushion, was surprised that it was only one piece and not a pair
5 February 2024
Reply from Cartridge World Cyprus
Dear Inger thank you for the feedback which is appreciated. We will change the specifications on the product description to make it clear this is a single product and not a pair.
kind regards,
margot Glover
Director
Reply from Cartridge World Cyprus
Hi Don, thank you for leaving a positive review of your shopping experience. Great to hear you were happy with the delivery too.
Kind regards
Margot Glover
Director
Excellent place to shop
Excellent place to shop. Next day delivery, great prices, great online shopping experience, highly recommended.
30 January 2024
Reply from Cartridge World Cyprus
Dear Mark,
Thank you for the excellent review. It is always great to get positive feedback!
Kind regards
Margot Glover
Director
Great Service
25 January 2024
Reply from Cartridge World Cyprus
Hi Igor,
Thank you for taking the time to leave a review.Great to hear you were happy with the service from our team in Limassol.
Kind regards,
Margot Glover
Director
Excellent selection and customer…
Excellent selection and customer service, super fast shipping. Thank you!
26 January 2024
Reply from Cartridge World Cyprus
Dear Katia,
Thanks for your kind review.
Great to hear you were happy with the service!
Kind regards,
Margot Glover
Director
Very helpful staff
Very helpful staff, confirmed my order by phone. Package arrived on time and in tact.
24 January 2024
Reply from Cartridge World Cyprus
Dear Georgio,
Thank you for your kind review.Great to hear you were happy with the service.
Kind regards,
Margot Glover
Director
My order came in used condition
My order came in used condition, the box was opened and partly damaged, the item was sticky, dusty and scratched.
I was terrified because CWC is rated very high, and that was not what I've been expecting from the company. I bought a new item for the full price and they should have warn me about the item condition at the very least. Not the best first experience.
I hope there won't be any trouble with the return.
Delivery took 3 business days to the ACS point. I have no complaints here.
19 January 2024
Reply from Cartridge World Cyprus
Dear Dmitri,
Further to my previous reply to you-
Upon receiving your review and immediately alerting my store manager in Larnaca to your complaint I believe that we are providing a replacement. We have raised the matter with our supplier and want to assure all our customers that we do not sell sub standard goods and if there is ever a legitimate complaint we will of course accept the return. Apologies once again!
Kind regards,
Margot Glover
Director
Perfect World :)
Perfect World :)
Super-fast and friendly service. Great prices. I have been buying toners here for my Brother HL-1110 for many years and it always works well
19 January 2024
Reply from Cartridge World Cyprus
Hi, thanks for taking the time to leave a review.Great to hear you are happy with the quality of our own brand toners and the service from the guys in Pafos!
Kind regards,
Margot Glover
Director
Very good service
Very good service, variety of products, next day delivery. Thank you very much
18 January 2024
Reply from Cartridge World Cyprus
Hi, thank you for your kind review.It is great to receive positive feedback regarding our goods and services.
Kind regards,
Margot Glover
Director
Better than Stephanis for service
Very good value and service, much better than Stephanis. Only thing that could be improved would be if electrical products came with a moulded 3 pin plug instead of 2 pin.
15 January 2024
Reply from Cartridge World Cyprus
Dear Gareth,
Thank you for your kind review- great to hear you were happy with the value and service.Agree it is annoying electrical products are often supplied with two pin plugs.Presumably depends upon the region the product is distributed in and Cyprus is the exception within the EU and has 3 pin sockets.
Kind regards
Margot Glover
Director
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