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Cartridge World Cyprus Reviews 

1,726
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally fast delivery service and the friendly, professional staff who ensure every purchase is handled smoothly from start to finish. Consumers are also very satisfied with the reliable website ordering process and the excellent overall quality of the items successfully received. Some reviewers were not happy with certain products, noting that a few replacement cartridges were faulty or ultimately not recognized by their printers. A few other people also mentioned occasional website lag issues experienced during the online ordering steps or some minor delivery delays.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with remarkably... See more

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with items arriving in... See more

Service

People report positive experiences with service, frequently highlighting reliable assistance, fast order... See more

Order

Customers had positive experiences with order, frequently highlighting that the ordering process was very... See more

Staff

Users describe positive interactions with staff, frequently highlighting the helpful, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have been working with 'Cartridge World' for a long time, and they never disappoint. They deliver direct to our office in the shortest possible time. The company offers a top-notch level of service... See more

Company replied

Rated 5 out of 5 stars

'Cartridge World' deliver direct to the house or convenient collection point what has been ordered within the time quoted at a reasonable price. Having dealt with them for many years, I do miss the... See more

Company replied

Rated 5 out of 5 stars

Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... See more

Company replied

Rated 5 out of 5 stars

From start to finish every thing was excellent, the ordering process was very easy, I purchased the item on the 12th ( evening ) and was delivered on the 13th that was unexpected, and very happy,... See more

Company replied


Company details

  1. Office Supplies Store
  2. also in
  3. Computer and Accessories Store
  4. Computer Repair Service
  5. Pen Store
  6. Printer and Scanner Store
  7. Toner Cartridge Supplier

Written by the company

At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.

Fast and Free Deliveries

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.

Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,726)

123 reviews in the last 12 months

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Rated 1 out of 5 stars

Title: Windows 11 Pro Retail Key – Already Used on Another Computer

I purchased a Windows 11 Pro Retail product key from Cartridge World Cyprus for approximately €30.

I am leaving this review to share my actual experience and to warn potential customers about what they may encounter when purchasing this product.

After installing Windows 11 Pro on my newly assembled computer, I entered the product key supplied by Cartridge World Cyprus through the standard Windows activation procedure.

However, Windows did not activate. The system displayed a notification stating that Windows was not activated and indicated that the supplied product key had already been used on another computer.

This is certainly not what I expected from a product advertised and sold as a Windows 11 Pro Retail key.

To resolve the problem, I had to go through the Windows activation troubleshooting and recovery procedure myself. The process took approximately 30 minutes of additional troubleshooting before I was finally able to activate Windows successfully.

To be absolutely clear, Windows is now activated. However, this was achieved only after additional recovery steps, rather than through the straightforward activation process I expected when entering the purchased key.

My concern is not that the product ultimately remained unusable. My concern is that a customer purchasing a Retail product key should not have to encounter a message indicating that the key has already been used on another computer and then spend additional time resolving the activation problem independently.

For transparency, an original screenshot documenting the Windows licensing error is attached to my review of Cartridge World Cyprus on Google Maps, as I was unable to attach images through this Trustpilot review form.

The screenshot shows Windows Professional edition, the Retail licensing channel, the licensing notification state, activation error code (0xC004F034), and the last five characters of the product key. Although the Windows interface is in Russian, the relevant technical information is clearly identifiable. The screenshot documents the licensing error but does not display the separate message indicating that the key had already been used on another computer.

My recommendation to potential buyers: Do not assume that purchasing this Windows 11 Pro Retail key means you can simply install Windows, enter the supplied key, and immediately have an activated operating system.

If you are unfamiliar with Windows activation troubleshooting or are not prepared to spend additional time resolving licensing problems, I would recommend taking this experience into consideration before purchasing.

This review reflects my genuine purchasing and activation experience with Cartridge World Cyprus. The eventual successful activation does not change the fact that the initial activation failed and required additional intervention on my part.

7 October 2026
Rated 5 out of 5 stars

Great communication

Great communication - text and call to confirm alternative items. Speedy delivery too. Will definitely use this company again 👍

6 October 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the great feedback!

We're glad we could quickly get your alternatives sorted out and your order delivered on time.

We really appreciate your support.

Best Regards,
Cartridge World Cyprus

Rated 2 out of 5 stars

I ordered the ink Cartridge and online…

I ordered the ink Cartridge and online it stated it would take 1-2 days but it took 5 days because it had to be brought from Larnaca.
Your site should have said out of stock or something to give us the indication that it would not be received within 1-2 days

5 October 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Dear Eleni,

Thank you for taking the time to share your feedback. We always strive to provide a clear and smooth experience, and we regret that this order fell short of your expectations.

When your order for the Xerox toner was placed on October 5th, our website listed an estimated fulfillment time of 1–2 working days. We called twice that afternoon at 3:45 PM to update you on the status before you came by, though we were unable to reach you.
Due to a slight delay beyond our usual timeframe, your order was ready on October 8th, and we contacted you immediately at 11:23 AM. We apologize for that extra day of waiting and for any inconvenience it caused.

Given that our team worked hard to maintain proactive communication with you throughout the entire order process, we kindly ask if you might consider updating your review. Your support means a lot to our business.

Best Regards,
Cartridge World Cyprus

Rated 3 out of 5 stars

Bad ink packaging

Ink was fine. The packaging was the worse! Couldn't get the ink box out. It was a thick plastic bag stuck with tape.

2 October 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for taking the time to share your feedback with us.

While we are pleased to hear that the quality of the ink met your expectations, we sincerely apologize for the frustrating experience you had with our packaging.

We hold our product presentation and ease of access to a high standard, and it is clear we fell short in this instance.

Please be assured that your comments have been shared directly with our fulfillment operations team to review and revise our packaging procedures.

We appreciate your valuable input, as it directly helps us improve our customer experience.

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Excellent and reliable service

Excellent and reliable service. Highly recommended! I’m very satisfied with my experience and will definitely order from them again. Thank you!

27 September 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the wonderful feedback!

We’re thrilled to hear that you had an excellent experience and that you can count on us for reliable service.

Knowing you’ll be ordering with us again truly made our day.

We appreciate your recommendation!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Great service

Great service. Delivery was done very efficiently and professionally.

25 September 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the fantastic review!

We’re thrilled to hear that your delivery was efficient and professional.

Providing a seamless experience is always our top priority, and feedback like yours truly makes our day.

We really appreciate your support!

Best Regards,
Cartridge World Cyprus

Rated 4 out of 5 stars

Senior software engineer

Not the fastest delivery but cheap prices

24 September 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for taking the time to leave us a review!

We’re glad to hear you enjoyed our prices. We're sorry that the delivery took longer than normal, but we appreciate your feedback and hope next time your experience is even better!

Best regards,
Cartridge World Cyprus

Rated 5 out of 5 stars
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for your review!

We're delighted to hear that you had a great experience with our prompt delivery.

We look forward to assisting you again in the future.

Best Regards,
Cartridge world Cyprus

Rated 4 out of 5 stars

Got told 1 or 2 working days to get the…

Got told 1 or 2 working days to get the item in the store to pickup. Now been a week and no update.
Update: CW got back to me 28Sep with mail mixup explanation. Adjusted rating assuming pickup from store will go ok

19 September 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for updating your review and for your understanding regarding the mail mix-up.

We are glad our store manager, Walter, was able to get things sorted for you.

We truly appreciate your patience and look forward to making sure your future experiences with us are completely seamless.

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Service efficiency

11 September 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the great review!

We’re thrilled to hear you had such a fast and efficient experience with us.

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

very happy with the service

very happy with the service, items are perfect as well as the service overall
Delivery was ok, took several days to arrive but that was to be expected due to the weekend

11 September 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the 5-star review!

We're thrilled you're happy with the overall service and love your items. We really appreciate your understanding regarding the weekend delivery, and we hope to see you back again soon!

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Very quick service

7 September 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the review!

We're glad we could provide you with quick service.

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

Looking for a print

Looking for a print

17 September 2026
Unprompted review
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the positive review!

We're here to help—if you need any further assistance, please feel free to contact us at salessupport@cwcyprus.com.

Best regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

SUPER FAST SHIPPING

3 September 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the review!

We're thrilled your order arrived so quickly.

Enjoy!

Best Regards,
Cartridge World Cyprus

Rated 4 out of 5 stars

Ordered both black and color cartriges…

Ordered both black and color cartriges for acient HP DeskJet F2280. Color one was faulty somehow and would not be recognized by printer.
Called Cartrige World and got new cartrige in 24 hours!
Quick and very customer-oriented people! Cartriges prices are about one third of original! Highly recomend.

2 September 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the great review!

We're glad we could replace your cartridge within 24 hours and get your HP printer up and running again.

We really appreciate your recommendation!

Best Regards,
Cartridge World Cyprus

Rated 1 out of 5 stars

I. Nobody knows the difference between cartridges 404 and 504

You sent me the wrong cartridge. Please spent time for the staff education

2 September 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for leaving your feedback, and we sincerely apologize for sending the incorrect item initially. You are completely right to be frustrated—getting the wrong cartridge delays your work, and we should have caught the difference between the 404 and 504 models prior to shipping. We are addressing this directly with our staff so this doesn't occur again.

We have already rectified this mistake on our end: your correct 404 cartridge has been ordered and is currently on its way to you. It should arrive within the next day or two.

We truly appreciate your patience while we fix this, and thank you for bringing this to our attention.

Best Regards,
Cartridge World Cyprus

Rated 5 out of 5 stars

very fast delivery

28 August 2026
Cartridge World Cyprus logo

Reply from Cartridge World Cyprus

Thank you for the review!

Glad to hear your order arrived so quickly.

Best Regards,
Cartridge World Cyprus

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