It has a very easy and guided approach to designing a professional CV. I likes how it had a variety of templates to select from.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The CV builder was amazing. At first, I was really frustrated because I spent an hour creating my CV, only to find out that downloading it required a premium feature. But then the “Need Help” suppor... See more
Company replied
Very helpful website, it gave me great ideas for how to share my detials in an interesting professional way. Very easy to navagate. Customer service was amazing tondeal with today. Frank C on their... See more
Company replied
Many companies tell they give free CV but always end up asking for money at the last minute. I find it evil that they make us wait till the very end after we wasted our time choosing, only to know t... See more
Company replied
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very clear and easy to use.
17 April 2026
Unprompted review
Reply from cvgenius.com
Thank you for your feedback! It's great to know that you found our website user-friendly and had a good experience. We wish you the best in your job search.
Best regards,
CV Genius
Signed up to a 14 day cheap trial for…
Signed up to a 14 day cheap trial for £2, however, when i tried to cancel before the 14 days ended, the website has been made intentionally difficult to navigate where to cancel. I've had to message their support and sent an email, still nothing - avoid at all cost!!!
16 April 2026
Reply from cvgenius.com
Thank you for your feedback. Streamlining processes is one of our top priorities, and we sincerely apologize for the misunderstanding. We are reviewing your case and will update you shortly. Our team is committed to improving your experience and ensuring you feel secure using our service.
Sincerely,
CV Genius
Really great experience and fantastic customer service
Really great experience using the site. Super easy to use and helpful. I had a small issue that was quickly and efficiently resolved by one of their customer support team (Jason A). Thank you.
16 April 2026
Unprompted review
Reply from cvgenius.com
Thank you, we are thrilled to hear that Jason was able to assist you with your request and provide you with excellent service. We will be sure to let him know your amazing comments.
Regards,
CV Genius
Beware of the monthly subscription
I wanted a one off template for my daughter who was applying for a part time job. She ended up signed to a monthly subscription which we cannot get out of. CV Genius are disputing my claim to refund the monthly payments.
4 February 2026
Unprompted review
Reply from cvgenius.com
Hello, we appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from Trustpilot so we can investigate what is happening for you.
Regards,
CV Genius
thanks for all the help
14 April 2026
Unprompted review
Reply from cvgenius.com
Thank you for your review! We’re so glad CV Genius helped you create a great CV. Best of luck with your job search!
Regards,
CV Genius
Great for Grads
Really useful content and information for a recent graduate seeking CV help
12 April 2026
Unprompted review
Reply from cvgenius.com
Thank you for your kind words! We strive to make CV writing easy and effective, so we’re happy to hear you had a great experience.
Regards,
CV Genius
Fraud site thieves
Fraud site thieves
Never used their site and they steal my money from my credit card
I Wouldn’t even touch this service!!
Give my money back you thieves!!!
7 April 2026
Unprompted review
Reply from cvgenius.com
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from Trustpilot so we can investigate what is happening for you.
Regards,
CV Genius
Good good good
8 April 2026
Unprompted review
Reply from cvgenius.com
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
CV Genius
Very easy to use
6 April 2026
Unprompted review
Reply from cvgenius.com
Thanks for your feedback! We’re so glad we could help with your CV. Wishing you the best of luck in your job search!
Regards,
CV Genius
Easy to find
4 April 2026
Unprompted review
Reply from cvgenius.com
We appreciate your comments! It’s wonderful to hear that our tool made your CV-building process smooth and effective. Wishing you success in your career!
Regards,
CV Genius
Reply from cvgenius.com
Thank you for your feedback! We’re always striving to make the CV-building process as smooth as possible. Wishing you success in your job search!
Regards,
CV Genius
CV writing part of it works well but…
CV writing part of it works well but hence the point where you want to cancel it and you have to pay £9. 99 to do so
🆘⛔️‼️
2 April 2026
Unprompted review
Reply from cvgenius.com
Hello,
We’re sorry to hear about your experience and truly appreciate your feedback. Our team is committed to providing the best service possible, and we’d love the opportunity to assist you. Please look out for a private message via Trustpilot so we can gather your details and work towards a resolution.
Thank you.
Best,
CV Genius
i got stuff for free
30 March 2026
Unprompted review
Reply from cvgenius.com
Thank you for your review! We’re so glad CV Genius helped you create a great CV. Best of luck with your job search!
Regards,
CV Genius
No cancel subscription button
Deceptive billing practices — no cancel button in account settings
I signed up for the 14-day trial and when I tried to cancel, there was simply no cancel button anywhere in the account settings. The only option available was to download a receipt.
Despite trying to cancel, CV Genius attempted to charge my card 3 times. This is completely unacceptable for a legitimate subscription service — hiding the cancellation option and continuing to attempt charges is a dark pattern that borders on fraud.
I had to contact my bank to block the charges. Avoid giving your card details to this service.
28 March 2026
Unprompted review
Reply from cvgenius.com
Hello,
We are deeply sorry to see your rating of us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message from Trustpilot shortly to obtain your account details.
Thank you.
Regards,
CV Genius
No cancel button
No cancel button — tried to charge my card 3 times!
Stay away from this service. I signed up for the trial, and when I wanted to cancel, I discovered there is NO cancel button in the account settings. None. The page only shows your billing dates and a receipt download button.
They still attempted to charge my card 3 separate times. I only found out when my bank flagged the repeated attempts.
This is a deliberate tactic to trap customers into paying. I had to go to my bank to stop the charges. Do not enter your card details on this website.
29 March 2026
Unprompted review
Reply from cvgenius.com
Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from Trustpilot so we can investigate what is happening for you.
Regards,
CV Genius
very easy interface and provide all…
very easy interface and provide all relevant information from AI support.
28 March 2026
Unprompted review
Reply from cvgenius.com
Thanks for your review! Helping job seekers create strong CVs is our priority, and we’re glad we could support you. Good luck with your applications!
Regards,
CV Genius
fantastic customer services by Nicolas.
28 March 2026
Unprompted review
Reply from cvgenius.com
Thank you, we are thrilled to hear that Nicolas was able to assist you with your request and provide you with excellent service. We will be sure to let him know your amazing comments.
Regards,
CV Genius
Reply from cvgenius.com
Thank you for your feedback! We’re always striving to make the CV-building process as smooth as possible. Wishing you success in your job search!
Regards,
CV Genius
I like their templates
26 March 2026
Unprompted review
Reply from cvgenius.com
Thanks for your feedback! We’re so glad we could help with your CV. Wishing you the best of luck in your job search!
Regards,
CV Genius
Reply from cvgenius.com
We appreciate your support! It’s great to know that our CV builder worked well for you. Best wishes for your career journey!
Regards,
CV Genius
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