I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Churchill van insurance bailed out with short notice and no explanation, you were great, with a far better policy. As a self-employed person, vehicle insurance is not only vital, but equally it has to... See more
Company replied
Gentleman who dealt with my enquiry was extremely helpful. Clear and precise. Excellent quotation for my new van, which I was only to happy to accept. Considering I had never heard of your company... See more
Company replied
I would like to express my sincere thanks and appreciation to Kanye for her outstanding service and professionalism. She was extremely helpful, patient, and went above and beyond to support me and... See more
Company replied
Company details
Information provided by various external sources
We’ve been selling van insurance since 2001. Our team knows everything there is about vans, from all the different makes and models, to what insurance policies are needed depending on the vehicle’s use and your specific needs. Whether you’re a seasoned van driver or you’ve just hired a commercial vehicle on finance, you’re in safe hands.
Contact info
Brightside Park, Severn Bridge, BS35 4BL, Aust, Bristol, United Kingdom
- 0333 005 2360
- cvd-insurance.co.uk
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Commercial Vehicle Direct
We are so happy to hear that you found our communication helpful. Thank you for your positive feedback; we appreciate it.
Thankyou
Jade
Reply from Commercial Vehicle Direct
Thankyou for your 5* Review, We are glad we have been able to make this process easy for you.
Many thanks
Jade
Speedy response to getting a quote and…
Speedy response to getting a quote and and very helpful and explaining everything very good
20 August 2025
Reply from Commercial Vehicle Direct
Hi Ian, thanks for the great review! We're glad you're pleased with the service, we always ensure we give our customers all information and explain things clearly to allow you to make an informed decision.
Connor
I today renewed my van insurance
I today renewed my van insurance. I dealt with Jessica Creed on the phone and she was lovely and super efficient. Renewing insurance is often quite stressful and Jessica made it easy.
2 September 2025
Unprompted review
Reply from Commercial Vehicle Direct
Hi Lesley, thanks for the 5* review - we will ensure this feedback is passed on to the agents manager so they receive the recognition for their great service!
Connor
Fast and easy done
Fast , simple done on the phone ! Second year with then I haven't made a claim so I cant comment on that side but on speed and defiantly for businesses that want quick and easy quotes and insurance top class
2 September 2025
Reply from Commercial Vehicle Direct
Hi Craig, thank you for the great review! We aim to make the process as easy as possible for our customers and pleased you are happy with the service!
Connor
Very helpful!
30 August 2025
Reply from Commercial Vehicle Direct
Hello Mike, thank you for the 5* review! We're glad you found our staff to be helpful in arranging your insurance policy.
Connor
Reply from Commercial Vehicle Direct
Hi Simon, thank you for the 5* review. We're glad you found our staff to be helpful as this is one of our top priorities!
Connor
The lady was very helpful
The lady was very helpful
Knowledgeable and professional
Excellent service
20 August 2025
Unprompted review
Reply from Commercial Vehicle Direct
Hi Mark,
Thanks for the 5* review. We're glad you were pleased with the service - I'll make sure your great feedback is passed to the agent's manager so they receive recognition for a job well done!
Connor
Fast efficient service
7 August 2025
Reply from Commercial Vehicle Direct
Hi Geoff, thanks for the great review. We aim to be as efficient as possible whilst making sure you have all the necessary information required!
Connor
Great experience went through the…
Great experience went through the process with out any problems thanks again
5 August 2025
Reply from Commercial Vehicle Direct
Hi Alexander, thank you so much for the 5* review. We're glad you found the process easy!
Connor
The person I dealt was very open and…
The person I dealt was very open and honest whilst looking for the best policy for me I wouldn't hesitate too recommend your company too people
10 August 2025
Reply from Commercial Vehicle Direct
Hello, thank you for the 5* review. We'll ensure your great feedback is passed on to the agent's manager!
Connor
Reply from Commercial Vehicle Direct
Hi John, thank you for the great review. We always aim to give you the best price possible!
Connor
Reply from Commercial Vehicle Direct
Hi, thank you for the 5* review. We're glad you found the process easy and are pleased you have chosen CVD for your insurance needs!
Connor
The girl explained everything really…
The girl explained everything really well to this technophobe
12 August 2025
Reply from Commercial Vehicle Direct
Hi Alexander, thanks for the review and we're glad you're pleased with the service received!
Connor
Reply from Commercial Vehicle Direct
Hi Esmond, thank you for the 5* review, we're glad you chose CVD for your insurance needs!
Connor
Reply from Commercial Vehicle Direct
Hi David, thanks for the great review! We're glad you chose CVD for your insurance needs.
Connor
Re-newing Van Insurance.
My questions i asked were explained to me in detail.
Very polite and detailed.
5 August 2025
Reply from Commercial Vehicle Direct
Hello Brian, thank you for the great review. Our top priority is making sure you have all information you need to make an informed decision about taking out a policy. We will ensure this great feedback is passed to the agent's manager!
Connor
Reply from Commercial Vehicle Direct
Hello John, thank you for the great review. We're glad you're happy with the service, as that's always our top priority!
Connor
Reply from Commercial Vehicle Direct
Hello Robert, thanks for the great review. We aim to provide customers with a positive and enjoyable experience while ensuring we find the policy most suited to your needs.
Connor
Most helpful.
20 July 2025
Reply from Commercial Vehicle Direct
Hi Wendy - thank you so much for the 5* review. We're glad you chose us for your insurance needs!
Connor
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